Can't find characters

Hi all

I haven't played for a few years and, on finding it had gone free..figured I would try it out again.

I have my original NCSoft Master Account and noticed that it had switched to a Free account. I have no recollection of which server I was originally on though, and cannot find my old characters.

Is it possible that my characters are still out there? I only had 2, but I really fancy getting back to them if at all possible. Is there a way to find out what server I was on previously?

Thanks in advance

There was a purge of non played toons a few years ago to free up names for new players.
You could try contacting support though.

Thanks - I have contacted support. It would be great to have my old characters available, rather than having to level fully on everything again.

Cheers

If you had an EU account, try logging in with EUAccountName and seeing if that makes a difference.

If you had an NA account, disregard.

Quote:

Originally Posted by Dispari I don't know why Dink thinks she's not as sexy as Jay was. In 5 posts she's already upstaged his entire career.

Just make sure you check through each of the servers by name. The server list is constantly changing because of how it is set up.

Top server on the list is the last server you were on.

Each server from that point down is listed from lightest load to heaviest load.

If you haven't been on any servers since you installed the game then the list is just lightest load to heaviest.

This means you absolutely can not work your way from the top of the list to the bottom or the bottom up. If you were on say Freedom last it's on the top. Then let's say you click on liberty which is third in the list. When you back out of Liberty to the server selection screen the list will now be Liberty at the top and Freedom will be in one of the bottom two because it's always one of the two busiest. Since the servers are no longer in their original order just going down the list will always wind up skipping at least a couple. That's why you have to check each by name.

Second. Each server has multiple pages that the characters can be on. Usually they are on the first page but occasionally a glitch puts them on a different page. So you have to check each page on each server to make sure everything is covered. If you only had a couple characters and played them a while ago it can make finding them a chore.

Thanks guys....I did eventually find them on the Defiant server..unfortunately I already used a global unlock so I only have one of my characters back until I decide if I should go VIP...

Side question...I see you can transfer characters...could I transfer my second (locked) character across to the server that I used an unlock on...thereby unlocking my second?

Long shot I know....

Thanks again