Hash FAILURE!


Casual_Player

 

Posted

That's the message I got today when I tried to download the new patch.

Plus: "Downloaded patch does not match expected patch hash!"

I quit rather than continue (my two options at the time).

Could someone explain what this means, and how to fix it?


Statesmonkey Sez: Lighten up! It's a game, for Lincoln's sake!
Also: Six years of casual play begins to look an awful lot like one year of hardcore play.

 

Posted

Sounds like a download error. Before the patch is applied it's first checked to see if was corrupted. This is done by performing a check using one of the standard hash algorithms (MD5 or SHA-1 I'm guessing) and compare the result to a known result. In your case the comparison failed.

Let's hear it for error messages that are informative to developers as well as users.


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Posted

OK, so I tried the 'continue' option this time. It gave me the option to try and repair things, so I followed along. The "Validating Files" part went OK but then in the "Checking downloaded file" portion of the repair process I got this error:

/Applications/City of Heroes.app/PS.CityOfHeroes_Main2110.201110070353.1.0_Repair/PatchManifest.xml could not be loaded!

Is this the patcher giving me fits? Do I need to re-install?


Statesmonkey Sez: Lighten up! It's a game, for Lincoln's sake!
Also: Six years of casual play begins to look an awful lot like one year of hardcore play.

 

Posted

Thanks guys,

I've taken the problem over to the Mac forum. Hoping for some headway there before I break down and actually submit a ticket.

As for hash, I'm a scout leader, so this is my usual acquaintance with it:



Mmmmmmm, yummy!


Statesmonkey Sez: Lighten up! It's a game, for Lincoln's sake!
Also: Six years of casual play begins to look an awful lot like one year of hardcore play.

 

Posted

Quote:
Originally Posted by Casual_Player View Post
That's the message I got today when I tried to download the new patch.

Plus: "Downloaded patch does not match expected patch hash!"

I quit rather than continue (my two options at the time).

Could someone explain what this means, and how to fix it?
My Norton antivirus Vulnerability Protection was on. Disable it or any internet monitoring or Mac firewalls and try again.


 

Posted

I was having this problem also.

Disabling all my Norton anti-virus (auto-protect & vulnerability) resolved the problem and allowed the patch to complete.


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