Character vanished


ClockWatcher

 

Posted

Signed onto Exalted for the first time since the day it was brought online and my single character that I created on the server is not on my character list. Now of course the name I had is no longer available.

Was there any word about characters being lost on that server? or am I the only one that was affected by this happening.
or a Dev wanted the name I had and saw the character hadnt been touched since creation and made it go poof.


 

Posted

In the case of a name dispute or copyright issue, the character is simply given a generic name, not deleted. I would suggest logging a support ticket via the NCSoft website.


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Posted

Quote:
Originally Posted by RevolverMike View Post
Signed onto Exalted for the first time since the day it was brought online and my single character that I created on the server is not on my character list. Now of course the name I had is no longer available.

Was there any word about characters being lost on that server? or am I the only one that was affected by this happening.
or a Dev wanted the name I had and saw the character hadnt been touched since creation and made it go poof.
I had something similar when I came back after being gone for years. My main 50 was not showing up...and I thought I may have deleted him. He showed up when I deleted another charactor on that server. Do a bug ticket I am sure COH can help you.

I don't think your missing charactor is actually gone...So, you can't name a new charactor the same name.


 

Posted

Quote:
Originally Posted by RevolverMike View Post
or a Dev wanted the name I had and saw the character hadnt been touched since creation and made it go poof.
Our Devs don't operate that way.

Even if it had been a name that had been Generic'd, the character is still there just with a GenericXXXX name and an email with instructions on how to select a new name.

EDIT: Out of curiosity, are you sure you are looking at the correct page of characters? There are little arrows at the bottom that shift the columns. Perhaps the character you are looking for is on a different page.


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