I don't see where I can change my subscription status!


BeornAgain

 

Posted

I went onto my master account (I have 3 accounts, but only 1 is active).

However, that account is scheduled to come up in a few days.

I cannot remember if I have it on a recurring billing or not, and there does not appear to be a way to check.

My options are:

Cancel VIP
Apply Game Time Card
Redeem Code
Buy More Points

It tells me I have a 3 month sub, but since it is coming up, and I don't remember if I have it on auto, I want to find out and if so, renew for a different amount.

I don't want that day to come rolling around and find myself locked out.

Any advice would be greatly appreciated.


 

Posted

If you have an account tied to a standard credit card (not being paid by game time card), the subscription will always auto-renew (AFAIK).

What you'll need to do is "Cancel VIP" and then resubscribe with the new renewal cycle of your preference (when the Account Management page comes back up that is; looks like it's undergoing maintenance currently).


 

Posted

Quote:
Originally Posted by Obsidius View Post
What you'll need to do is "Cancel VIP" and then resubscribe with the new renewal cycle of your preference (when the Account Management page comes back up that is; looks like it's undergoing maintenance currently).
Yeah, I thought I might, I was just not thrilled with the idea of doing so...

Thank you!


 

Posted

If you go to the 'Billing Summary' page, you should see at the top of the page the details of any card you have on file, (with all but the last two digits of the card number Xed out).

Below that is a section called 'Scheduled Payments', which tell you when the next payment on each of your accounts is due, and the type of billing plan it is on. Only accounts with recurring payments show up in that list.


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Defiant @Grouchybeast
Death is part of my attack chain.

 

Posted

Quote:
Originally Posted by Grouchybeast View Post
If you go to the 'Billing Summary' page, you should see at the top of the page the details of any card you have on file, (with all but the last two digits of the card number Xed out).

Below that is a section called 'Scheduled Payments', which tell you when the next payment on each of your accounts is due, and the type of billing plan it is on. Only accounts with recurring payments show up in that list.
Noted, checked, and all is well.

Thanks!