Updater..not

Gooner_UK · 09-12-2011 02:22 PM

Hi All,

<rant mode>
Quite annoyed that the Mac launcher will not launch. It's currently stuck in an update loop. Downloading and patching the launcher...over and over...

I appreciate that Freedom launches tomorrow (it's 22:19 here in London), but I am actually paying for access to the game.

Sorry for the sarcasm, but having read some of the Mac threads here, it seems once again we are the poor cousins.

I ask that the client be fixed before launch, or if not, I fully and reasonably expect a full refund for not being able to access a service I pay for.
</rant mode>

and breathe...

so, any suggestions as to what I can do to play either now or after Freedom launches?

Thanks

G

Nalrok_AthZim · 09-12-2011 02:49 PM

Nuke your preferences and don't EVER hit repair unless you know the game needs repairing.

Check for Updates on your client, too.

My guides:Dark Melee/Dark Armor/Soul Mastery, Illusion Control/Kinetics/Primal Forces Mastery, Electric Armor
"Dark Armor is a complete waste as a tanking set."

Casual_Player · 09-12-2011 03:08 PM

I can't even get into the loop.

NCSoft Launcher has an update, do you want to update, click yes, then:

"Download failed! Error - The operation couldn't be completed. (NSURLErrorDomain error -1100.) (null)"

/edit: half hour later, it seems to be fixed. Go, bugstompers, go!.

Statesmonkey Sez: Lighten up! It's a game, for Lincoln's sake!
Also: Six years of casual play begins to look an awful lot like one year of hardcore play.

MorrGan · 09-12-2011 04:54 PM

oh mine fully updated just doesn't work on my version of osx {10.5.7].

'i used to have superpowers until my therapists took them away' random bumper sticker

please excuse the small print. arthritis makes it difficult to use the shift keys.

Sliewyn · 09-12-2011 06:43 PM

I'm having a similar or the same problem as Casual_Player only mine hasn't resolved itself.
For a few weeks now I've been getting an error when I start it that it is unable to connect to launcher.ncsoft.com. Up until now that hasn't been a problem.
Today the Launcher wants to update. I say 'Yes' and it restarts giving me that error again and then quitting.
If I try to play CoH I get the following error apparently while downloading a new version of cider:
Download failed! Error - The operation couldn’t be completed. (NSURLErrorDomain error -1100.) (null)
I'm running OSX 10.6.8
Ideas?

Slickwill613 · 09-12-2011 06:51 PM

Here are the complete

Process: NCLauncher [290]
Path: /Applicatio Identifier: com.ncsoft. Version: 1.0.20110909.0 Code Type: X86 (Native)
Parent Process: launchd [113]

Date/Time: 2011-09-12 OS Version: Mac Report Version: 6

Interval Since Last Report: Crashes Since Last Report: Per-App Interval Since Last Report: Per-App Crashes Since Last Report: Anonymous UUID:
Exception Type: EXC_BAD_ACCESS Exception Codes: KERN_PROTECTION_FAILURE Crashed Thread: 5

Thread 0: Dispatch 0 libSystem.B.dylib 1 libSystem.B.dylib 2 com.apple.CoreFoundation 3 com.apple.CoreFoundation 4 com.apple.CoreFoundation 5 com.apple.HIToolbox 6 com.apple.HIToolbox 7 com.apple.HIToolbox 8 com.apple.AppKit 9 com.apple.AppKit 10 com.apple.AppKit 11 com.apple.AppKit 12 com.ncsoft.nclauncher 13 com.ncsoft.nclauncher
Thread 1: Dispatch 0 libSystem.B.dylib 1 libSystem.B.dylib 2 libSystem.B.dylib 3 libSystem.B.dylib 4 libSystem.B.dylib 5 libSystem.B.dylib
Thread 2: WebCore: LocalStorage
0 libSystem.B.dylib 1 libSystem.B.dylib 2 libSystem.B.dylib 3 com.apple.JavaScriptCore 4 libSystem.B.dylib 5 libSystem.B.dylib
Thread 3:
0 libSystem.B.dylib 1 libSystem.B.dylib 2 com.apple.CoreFoundation 3 com.apple.CoreFoundation 4 com.apple.CoreFoundation 5 com.apple.Foundation 6 com.apple.Foundation 7 com.apple.Foundation 8 libSystem.B.dylib 9 libSystem.B.dylib
Thread 4: com.apple.CFSocke 0 libSystem.B.dylib 1 com.apple.CoreFoundation 2 libSystem.B.dylib 3 libSystem.B.dylib
Thread 5 Crashed:
0 libobjc.A.dylib 1 libobjc.A.dylib 2 libobjc.A.dylib 3 libobjc.A.dylib 4 libobjc.A.dylib 5 com.apple.AppKit 6 com.apple.AppKit 7 com.apple.CoreFoundation 8 libobjc.A.dylib 9 com.apple.Foundation 10 com.apple.CoreFoundation 11 com.apple.CoreFoundation 12 com.apple.CoreFoundation 13 com.apple.CoreFoundation 14 com.apple.CoreFoundation 15 com.apple.CoreFoundation 16 com.apple.CoreFoundation 17 com.apple.CoreFoundation 18 com.apple.CoreFoundation 19 com.apple.CoreFoundation 20 com.apple.CoreFoundation 21 com.apple.CoreFoundation 22 com.apple.CoreFoundation 23 com.apple.CoreFoundation 24 com.apple.CoreFoundation 25 com.apple.CoreFoundation 26 com.apple.CoreFoundation 27 com.apple.CoreFoundation 28 com.apple.CoreFoundation 29 com.apple.CoreFoundation 30 com.apple.CoreFoundation 31 com.apple.CoreFoundation 32 com.apple.CoreFoundation 33 com.apple.CoreFoundation 34 com.apple.CoreFoundation 35 com.apple.CoreFoundation 36 com.apple.CoreFoundation 37 com.apple.CoreFoundation 38 com.apple.CoreFoundation 39 com.apple.CoreFoundation 40 com.apple.CoreFoundation 41 com.apple.CoreFoundation 42 com.apple.CoreFoundation 43 com.apple.CoreFoundation 44 com.apple.CoreFoundation 45 com.apple.CoreFoundation 46 com.apple.CoreFoundation 47 com.apple.CoreFoundation 48 com.apple.CoreFoundation 49 com.apple.CoreFoundation 50 com.apple.CoreFoundation 51 com.apple.CoreFoundation 52 com.apple.CoreFoundation 53 com.apple.CoreFoundation 54 com.apple.CoreFoundation 55 com.apple.CoreFoundation 56 com.apple.CoreFoundation 57 com.apple.CoreFoundation 58 com.apple.CoreFoundation 59 com.apple.CoreFoundation 60 com.apple.CoreFoundation 61 com.apple.CoreFoundation 62 com.apple.CoreFoundation 63 com.apple.CoreFoundation 64 com.apple.CoreFoundation 65 com.apple.CoreFoundation 66 com.apple.CoreFoundation 67 com.apple.CoreFoundation 68 com.apple.CoreFoundation 69 com.apple.CoreFoundation 70 com.apple.CoreFoundation 71 com.apple.CoreFoundation 72 com.apple.CoreFoundation 73 com.apple.CoreFoundation 74 com.apple.CoreFoundation 75 com.apple.CoreFoundation 76 com.apple.CoreFoundation 77 com.apple.CoreFoundation 78 com.apple.CoreFoundation 79 com.apple.CoreFoundation 80 com.apple.CoreFoundation 81 com.apple.CoreFoundation 82 com.apple.CoreFoundation 83 com.apple.CoreFoundation 84 com.apple.CoreFoundation 85 com.apple.CoreFoundation 86 com.apple.CoreFoundation 87 com.apple.CoreFoundation 88 com.apple.CoreFoundation 89 com.apple.CoreFoundation 90 com.apple.CoreFoundation 91 com.apple.CoreFoundation 92 com.apple.CoreFoundation 93 com.apple.CoreFoundation 94 com.apple.CoreFoundation 95 com.apple.CoreFoundation 96 com.apple.CoreFoundation 97 com.apple.CoreFoundation 98 com.apple.CoreFoundation 99 com.apple.CoreFoundation 100 com.apple.CoreFoundation 101 com.apple.CoreFoundation 102 com.apple.CoreFoundation 103 com.apple.CoreFoundation 104 com.apple.CoreFoundation 105 com.apple.CoreFoundation 106 com.apple.CoreFoundation 107 com.apple.CoreFoundation 108 com.apple.CoreFoundation 109 com.apple.CoreFoundation 110 com.apple.CoreFoundation 111 com.apple.CoreFoundation 112 com.apple.CoreFoundation 113 com.apple.CoreFoundation 114 com.apple.CoreFoundation 115 com.apple.CoreFoundation 116 com.apple.CoreFoundation 117 com.apple.CoreFoundation 118 com.apple.CoreFoundation 119 com.apple.CoreFoundation 120 com.apple.CoreFoundation 121 com.apple.CoreFoundation 122 com.apple.CoreFoundation 123 com.apple.CoreFoundation 124 com.apple.CoreFoundation 125 com.apple.CoreFoundation 126 com.apple.CoreFoundation 127 com.apple.CoreFoundation 128 com.apple.CoreFoundation 129 com.apple.CoreFoundation 130 com.apple.CoreFoundation 131 com.apple.CoreFoundation 132 com.apple.CoreFoundation 133 com.apple.CoreFoundation 134 com.apple.CoreFoundation 135 com.apple.CoreFoundation 136 com.apple.CoreFoundation 137 com.apple.CoreFoundation 138 com.apple.CoreFoundation 139 com.apple.CoreFoundation 140 com.apple.CoreFoundation 141 com.apple.CoreFoundation 142 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com.apple.CoreFoundation 177 com.apple.CoreFoundation 178 com.apple.CoreFoundation 179 com.apple.CoreFoundation 180 com.apple.CoreFoundation 181 com.apple.CoreFoundation 182 com.apple.CoreFoundation 183 com.apple.CoreFoundation 184 com.apple.CoreFoundation 185 com.apple.CoreFoundation 186 com.apple.CoreFoundation 187 com.apple.CoreFoundation 188 com.apple.CoreFoundation 189 com.apple.CoreFoundation 190 com.apple.CoreFoundation 191 com.apple.CoreFoundation 192 com.apple.CoreFoundation 193 com.apple.CoreFoundation 194 com.apple.CoreFoundation 195 com.apple.CoreFoundation 196 com.apple.CoreFoundation 197 com.apple.CoreFoundation 198 com.apple.CoreFoundation 199 com.apple.CoreFoundation 200 com.apple.CoreFoundation 201 com.apple.CoreFoundation 202 com.apple.CoreFoundation 203 com.apple.CoreFoundation 204 com.apple.CoreFoundation 205 com.apple.CoreFoundation 206 com.apple.CoreFoundation 207 com.apple.CoreFoundation 208 com.apple.CoreFoundation 209 com.apple.CoreFoundation 210 com.apple.CoreFoundation 211 com.apple.CoreFoundation 212 com.apple.CoreFoundation 213 com.apple.CoreFoundation 214 com.apple.CoreFoundation 215 com.apple.CoreFoundation 216 com.apple.CoreFoundation 217 com.apple.CoreFoundation 218 com.apple.CoreFoundation 219 com.apple.CoreFoundation 220 com.apple.CoreFoundation 221 com.apple.CoreFoundation 222 com.apple.CoreFoundation 223 com.apple.CoreFoundation 224 com.apple.CoreFoundation 225 com.apple.CoreFoundation 226 com.apple.CoreFoundation 227 com.apple.CoreFoundation 228 com.apple.CoreFoundation 229 com.apple.CoreFoundation 230 com.apple.CoreFoundation 231 com.apple.CoreFoundation 232 com.apple.CoreFoundation 233 com.apple.CoreFoundation 234 com.apple.CoreFoundation 235 com.apple.CoreFoundation 236 com.apple.CoreFoundation 237 com.apple.CoreFoundation 238 com.apple.CoreFoundation 239 com.apple.CoreFoundation 240 com.apple.CoreFoundation 241 com.apple.CoreFoundation 242 com.apple.CoreFoundation 243 com.apple.CoreFoundation 244 com.apple.CoreFoundation 245 com.apple.CoreFoundation 246 com.apple.CoreFoundation 247 com.apple.CoreFoundation 248 com.apple.CoreFoundation 249 com.apple.CoreFoundation 250 com.apple.CoreFoundation 251 com.apple.CoreFoundation 252 com.apple.CoreFoundation 253 com.apple.CoreFoundation 254 com.apple.CoreFoundation 255 com.apple.CoreFoundation 256 com.apple.CoreFoundation 257 com.apple.CoreFoundation 258 com.apple.CoreFoundation 259 com.apple.CoreFoundation 260 com.apple.CoreFoundation 261 com.apple.CoreFoundation 262 com.apple.CoreFoundation 263 com.apple.CoreFoundation 264 com.apple.CoreFoundation 265 com.apple.CoreFoundation 266 com.apple.CoreFoundation 267 com.apple.CoreFoundation 268 com.apple.CoreFoundation 269 com.apple.CoreFoundation 270 com.apple.CoreFoundation 271 com.apple.CoreFoundation 272 com.apple.CoreFoundation 273 com.apple.CoreFoundation 274 com.apple.CoreFoundation 275 com.apple.CoreFoundation 276 com.apple.CoreFoundation 277 com.apple.CoreFoundation 278 com.apple.CoreFoundation 279 com.apple.CoreFoundation 280 com.apple.CoreFoundation 281 com.apple.CoreFoundation 282 com.apple.CoreFoundation 283 com.apple.CoreFoundation 284 com.apple.CoreFoundation 285 com.apple.CoreFoundation 286 com.apple.CoreFoundation 287 com.apple.CoreFoundation 288 com.apple.CoreFoundation 289 com.apple.CoreFoundation 290 com.apple.CoreFoundation 291 com.apple.CoreFoundation 292 com.apple.CoreFoundation 293 com.apple.Foundation 294 com.apple.CoreFoundation 295 com.apple.CoreFoundation 296 com.apple.CoreFoundation 297 com.apple.CoreFoundation 298 com.apple.CoreFoundation 299 com.apple.CoreFoundation 300 com.apple.CoreFoundation 301 com.apple.CoreFoundation 302 com.apple.Foundation 303 com.apple.Foundation 304 com.apple.Foundation 305 com.apple.Foundation 306 com.apple.Foundation 307 com.ncsoft.nclauncher 308 com.ncsoft.nclauncher 309 com.apple.Foundation 310 com.apple.Foundation 311 libSystem.B.dylib 312 libSystem.B.dylib
Thread 6:
0 libSystem.B.dylib 1 libSystem.B.dylib 2 libSystem.B.dylib
Thread 5 crashed with eax: 0x00000007 ebx: 0x95f12d7d edi: 0x00000008 esi: 0xa078750c ss: 0x0000001f efl: 0x00010246 ds: 0x0000001f es: 0x0000001f cr2: 0x00000000

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Model: MacBook6,1, Graphics: NVIDIA GeForce Memory Module: global_name
AirPort: spairport_wireless_ Bluetooth: Version Network Service: AirPort, Serial ATA Device: Serial ATA Device: MATSHITADVD-R USB Device: Built-in iSight, 0x05ac USB Device: Apple Internal USB Device: BRCM2070 Hub, 0x0a5c USB Device: Bluetooth Module, 0x05ac problem details and system config, i was able to download the cider update but then the launcher quit and i cant even get it to reopen.
ns/NCLauncher.app/Contents/MacOS/NCLauncher
nclauncher
(1.0.20110909.0)
21:42:49.923 -0400
OS X 10.6.8 (10K549)
2058 sec
1
257 sec
1
D1210E85-58B5-4091-9F1F-45EAC1BE9208
(SIGBUS)
at 0x0000000000000000
queue: com.apple.main-thread
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0x000023cc main + 122
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queue: com.apple.libdispatch-manager
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com.apple.htmlrendering 72 (1.1.4) <4D451A35-FAB6-1288-71F6-F24A4B6E2371> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
com.apple.CoreServices.CarbonCore 861.39 (861.39) <5C59805C-AF39-9010-B8B5-D673C9C38538> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
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com.apple.ImageIO.framework 3.0.4 (3.0.4) <027F55DF-7E4E-2310-1536-3F470CB8847B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/ImageIO
libTrueTypeScaler.dylib ??? (???) <0F04DAC3-829A-FA1B-E9D0-1E9505713C5C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
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com.apple.audio.units.AudioUnit 1.6.7 (1.6.7) <838E1760-F7D9-3239-B3A8-20E25EFD1379> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
com.apple.CoreGraphics 1.545.0 (???) <1D9DC7A5-228B-42CB-7018-66F42C3A9BB3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
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com.apple.ApplicationServices.ATS 275.16 (???) <873C8B8A-B563-50F7-7628-524EE9E8DF0F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
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libRadiance.dylib ??? (???) <5920EB69-8D7F-5EFD-70AD-590FCB5C9E6C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
com.apple.HIToolbox 1.6.5 (???) <21164164-41CE-61DE-C567-32E89755CB34> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
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libGFXShared.dylib ??? (???) <801B2C2C-1692-475A-BAD6-99F85B6E7C25> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib
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libGLImage.dylib ??? (???) <0EE86397-A867-0BBA-E5B1-B800E43FC5CF> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
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com.apple.LaunchServices 362.3 (362.3) <15B47388-16C8-97DA-EEBB-1709E136169E> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
com.apple.vImage 4.1 (4.1) <D029C515-08E1-93A6-3705-DD062A3A672C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
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libbsm.0.dylib ??? (???) <0476BD2A-BF85-4DDF-3CBC-00B690284B93> /usr/lib/libbsm.0.dylib
com.apple.coreui 2 (114) <29F8F1A4-1C96-6A0F-4CC2-9B85CF83209F> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
libSystem.B.dylib ??? (???) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
BootROM MB61.00C8.B00, 2 processors, Intel Core 2 Duo, 2.26 GHz, 2 GB, SMC 1.51f53
9400M, NVIDIA GeForce 9400M, PCI, 256 MB
card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.42.4)
2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
AirPort, en1
TOSHIBA MK2555GSXF, 232.89 GB
UJ-898
(Apple Inc.), 0x8507, 0x24400000 / 2
Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0x04600000 / 2
(Broadcom Corp.), 0x4500, 0x06100000 / 2
(Apple Inc.), 0x8218, 0x06130000 / 3

Gooner_UK · 09-16-2011 03:24 AM

Quick update, after a few days of zero access and crashes. Last night's update seems to have fixed the issues.

Thanks for reading the rant and for the advice.

G