NCSoft Launcher: not enough disk space?


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Posted

I'm trying to install the subscriber beta on another machine [W7Pro-32 bit].

The drive has 90+ gigs available. Yet the install stops after a few seconds and says: "There is not enough space on the disk."

Yeah. Awesome. Anyone know how to fix this?

The drive is Fat32... I saw that some other NCsoft Launcher install games had issues there - file size too large maybe?


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Posted

Quote:
Originally Posted by Lobster View Post
I'm trying to install the subscriber beta on another machine.

The drive has 90+ gigs available. Yet the install stops after a few seconds and says: "There is not enough space on the disk."

Yeah. Awesome. Anyone know how to fix this?

The drive is Fat32... I saw that some other NCsoft Launcher install games had issues there - file size too large maybe?
Okay, not sure how the updater downloads, but it MAY be that it dumps all the update files to a single "scratch" file while downloading. If so, it's possible that said file exceeds maximum file size for FAT32. Any way to convert to NTFS and try again?



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Posted

FAT32 has a maximum file size of 4GB (32bits, funny that). Since the Beta downloads a 6GB file, I think I see the problem.

You will probably have better luck installing the beta on one machine and copy the beta folder, launcher shortcuts and then run a repair.


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Posted

Quote:
Originally Posted by Hyperstrike View Post
Okay, not sure how the updater downloads, but it MAY be that it dumps all the update files to a single "scratch" file while downloading. If so, it's possible that said file exceeds maximum file size for FAT32. Any way to convert to NTFS and try again?
It downloads all 6gb as a SINGLE FILE? That's...the hell? How is it supposed to install on Fat32 systems then?

Unfortunately the laptop in question needs to have a Fat32 drive for access from a boot disk & other random junk.

Quote:
Originally Posted by Father Xmas View Post
FAT32 has a maximum file size of 4GB (32bits, funny that). Since the Beta downloads a 6GB file, I think I see the problem.

You will probably have better luck installing the beta on one machine and copy the beta folder, launcher shortcuts and then run a repair.
I tried that. Same error. Well, I copied the files at least - is there something I can copy/muck with to adjust the launcher status? It may still be trying to initialize instead of scanning the files.


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Posted

Quote:
Originally Posted by Lobster View Post
It downloads all 6gb as a SINGLE FILE? That's...the hell? How is it supposed to install on Fat32 systems then?
In short, it isn't. FAT32 has been a deprecated filesystem for system hard drives for approximately 10 years now (since the advent of Windows XP).

Quote:
Unfortunately the laptop in question needs to have a Fat32 drive for access from a boot disk & other random junk.
If you don't mind my asking, why, specifically? Are you running Win98/ME?



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Posted

Quote:
Originally Posted by Hyperstrike View Post
In short, it isn't. FAT32 has been a deprecated filesystem for system hard drives for approximately 10 years now (since the advent of Windows XP).



If you don't mind my asking, why, specifically? Are you running Win98/ME?
Does the game explicitly state it no longer supports Fat32? I have it running on plenty of Fat32 drives... I guess if it can get it in, it works but otherwise you can't get it in?

Work-issue laptop. We use the FAT32 partition for some boot up/backup/recovery stuff that I haven't had time to find a boot cd setup that supports our nics and ntfs blah blah old system blah blah overworked 2 people doing the work of 4 blah blah economy blah.


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Posted

Quote:
Originally Posted by Lobster View Post
Does the game explicitly state it no longer supports Fat32? I have it running on plenty of Fat32 drives... I guess if it can get it in, it works but otherwise you can't get it in?
Have you had it working for a clean install since the advent of the new launcher?

Quote:
Work-issue laptop. We use the FAT32 partition for some boot up/backup/recovery stuff that I haven't had time to find a boot cd setup that supports our nics and ntfs blah blah old system blah blah overworked 2 people doing the work of 4 blah blah economy blah.
The IT boss in me says "Work laptop is for work. Bad employee!"



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Posted

Quote:
Originally Posted by Lobster View Post
Does the game explicitly state it no longer supports Fat32? I have it running on plenty of Fat32 drives... I guess if it can get it in, it works but otherwise you can't get it in?

Work-issue laptop. We use the FAT32 partition for some boot up/backup/recovery stuff that I haven't had time to find a boot cd setup that supports our nics and ntfs blah blah old system blah blah overworked 2 people doing the work of 4 blah blah economy blah.
I believe when they mentioned officially dropping Win98/98SE support.

Might not of been explicitly stated, but I do not recall FAT32 ever being explicitly supported either.


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Posted

Quote:
Originally Posted by Hyperstrike View Post
Have you had it working for a clean install since the advent of the new launcher?

The IT boss in me says "Work laptop is for work. Bad employee!"
No, I have not done a single clean install from the launcher... I have it up and running on 5 separate machines from pre-launcher days (XP, Vista, W732pro, W764home x2).

The IT boss in me says that I have to take the laptop home for a couple days to be on call while I'm not in the office so I might as well do something else with it.

I don't mind if I can't get it working (the normal game runs fine, just can't get the beta up), as I won't need to have this machine at home much after this period, but I hadn't encountered this situation so wanted to know what's up.

A much better error message would be: "File too large for Fat32. We no longer support Fat32." Or something...

Plus, I suppose I have a personal attachment to Fat32. I have a fat32 backup drive on all my machines so I can get to it via really old school, super simple stuff if needed. That drive generally happens to be the drive I run my games off of... because it's one of the ones that doesn't get wiped in a system reformat, etc.

Then again, I have most stuff backed up to the NAS now... Still, I don't have time to redo everything!

Quote:
Originally Posted by Rajani Isa View Post
I believe when they mentioned officially dropping Win98/98SE support.

Might not of been explicitly stated, but I do not recall FAT32 ever being explicitly supported either.
That works as an explanation as far as legalese parsing goes. Time marches on.


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Posted

You might be able to do a 'Repair' to get all of the files individually instead of the large initial install patch.

If the Launcher won't let you do a 'Repair', shut it down, create the C:\Program Files\NCsoft\City of Heroes folder and then put a version.ini file there with:

Quote:
[Settings]
Version=1.1.1
and then fire up the Launcher and have it do a repair.