Unable to Contact Launcher Update Server
By
BlueRaptor,
Posted on: 2011-08-05 11:43 in ALL ACCESS Gameplay Technical Issues Bugs
New launcher old game yes?
Check out the section for patching the old game to the launcher here:
Guide: How to make the new NCSoft Launcher as unobtrusive as possible.
http://boards.cityofheroes.com/showthread.php?t=254442
(Section 4 IIRC.)
Nuff Said...
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Creator of: Coolio's Tech Beacon Replacements
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This sounds like a good thing to try. Where is this COH_Installer.exe to patch the Client though?
The site linked in that topic http://na.cityofheroes.com/en/news/n...t_launcher.php reads like it is at http://www.cityofheroes.com/account/...taller_en.html, but that site does not seem to work.
Try this site:
http://na.cityofheroes.com/en/my_acc..._of_heroes.php
Quote:
just a note, as of yesterday the old launcher is discontinued and cannot be used to launch the game anymore
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Originally Posted by BlueRaptor
When I "Skip", and start the game from the new launcher, it starts the old launcher, that goes #1, #2, #3, ... forever.
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Quote:
Thank you so much!
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Originally Posted by Tex
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Quote:
Yes, I learned that already. (the hard way, too.)|
Originally Posted by Necrotech_Master
just a note, as of yesterday the old launcher is discontinued and cannot be used to launch the game anymore
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Quote:
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Originally Posted by Tex
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"City of Heroes™ Lite Installer has encountered a problem and needs to close. We are sorry for the inconvenience."
Error signature
AppName: coh_installer.exe AppVer: 1.0.7.1 ModName: coh_installer.exe
ModVer: 1.0.7.1 Offset: 00105ab8
Do I need to uninstall or delete something first?
New installer won't run for me either. I just get get "this application has requested the runtime to terminate it in an unusual way", then the encountered a problem crash report.
The problem was still there a few days ago.
I had to copy the game and launcher from a friend, then it worked. But now it needs a new patch I guess, and the launcher times out when trying to get the patch list:
(So yes, I cannot play again since it cannot patch.)
Summary For :
======================================
--> MachineName:
--> TimeStamp: 21.08.2011 19:26:12
--> FullName: NC.Logging, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null
--> AppDomainName: StubDomain
--> WindowsIdentity:
Exception Information Details:
======================================
Exception Type: NC.Patcher.UserFriendlyException
ErrorId: PatchServerCommunicationError
Message: Fehler-Code: 36 (PatchServerCommunicationError):
Kommunikationsfehler des Patch-Servers bei Ausführen des Vorgangs:
Getting Patch List
DetailedMessage: Fehler-Code: 36 (PatchServerCommunicationError):
Kommunikationsfehler des Patch-Servers bei Ausführen des Vorgangs:
Getting Patch List
The operation has timed out
Data: System.Collections.ListDictionaryInternal
TargetSite: System.Object CheckForExceptionAndReturnResult()
HelpLink: NULL
Source: _Launcher
StackTrace Information Details:
======================================
at NC.Patcher.PatchServerConnectionFlatFile.GetRespon se(Uri requestUri, String operationTitle)
at NC.Patcher.PatchServerConnectionFlatFile.InternalG etPatchListManifest()
at NC.Patcher.PatchServerConnectionFlatFile.InternalG etPatchPath(PatcherProductID productID, Version64 fromVersion, Version64 targetVersion, PatchTypes patchType)
<--Saving Stack Frame-->
at NC.Utilities.AsyncOperation.CheckForExceptionAndRe turnResult()
at NC.Patcher.PatchServerConnectionFlatFile.GetPatchP ath(PatcherProductID productID, Version64 fromVersion, Version64 targetVersion, PatchTypes patchType)
at NC.Patcher.Patcher.GetPatchPathToLatest(PatchServe rConnection patchServer)
at NC.Patcher.Patcher.InternalCheckForPatches()
<--Saving Stack Frame-->
at NC.Utilities.AsyncOperation.CheckForExceptionAndRe turnResult()
at NC.Patcher.BasePatcher.CheckForPatches()
at NC.Patcher.CompositePatcher.InternalCheckForPatche s()
<--Saving Stack Frame-->
at NC.Utilities.AsyncOperation.CheckForExceptionAndRe turnResult()
at NC.Patcher.BasePatcher.CheckForPatches()
at NC.Patcher.CompositePatcher.InternalCheckForPatche s()
Exception Information Details:
======================================
Exception Type: NC.Patcher.PatchServerException
Message: Patch server communication error while performing operation:
Getting Patch List
Data: System.Collections.ListDictionaryInternal
TargetSite: NULL
HelpLink: NULL
Source: NULL
Exception Information Details:
======================================
Exception Type: System.Net.WebException
Status: Timeout
Response: NULL
Message: The operation has timed out
Data: System.Collections.ListDictionaryInternal
TargetSite: System.Net.WebResponse GetResponse()
HelpLink: NULL
Source: System
StackTrace Information Details:
======================================
at System.Net.HttpWebRequest.GetResponse()
at NC.Downloaders.BasicDownloader.DownloadFile(Boolea n supportResume, ThroughputOperationState overallProgress, UriInfo[] uriInfos, FileManifest[] internalFileList, Int32 fileIndex)
at NC.Downloaders.BasicDownloader.InternalDownload(Do wnloadTask task)
<--Saving Stack Frame-->
at NC.Utilities.AsyncOperation.CheckForExceptionAndRe turnResult()
at NC.Downloaders.BasicDownloader.Download(DownloadTa sk task)
at NC.Downloaders.DownloadTask.Download()
at NC.Patcher.PatchServerConnectionFlatFile.GetRespon se(Uri requestUri, String operationTitle)
(edit: IP address was 192.168.2.100)
When I start the new NCsoft Launcher, it stalls and gives me the Error message "Unable to Contact Launcher Update Server", (at about 25% progress bar).
When I retry the progress bar is at around 75 but does not move, and after about a minute, the Error pops up again. Retrying does the same again, not even trying to connect anywhere, progress bar not moving.
No connection attempts are blocked either.
When I "Skip", and start the game from the new launcher, it starts the old launcher, that goes #1, #2, #3, ... forever.
Oh, and repeated trying also bluescreened my system. Twice now.
(System is Windoof XP, CoX worked fine all the time, I had the US version, and the IP from which I tried was 80.136.180.193.)
Any ideas crew?