Frequent hanging


afocks

 

Posted

Just throwing this out there in case someone is able to help me with a problem I've been having. When playing CoH within the past week or so I've been getting a lot of hanging problems. I wasn't really paying attention to exactly when they started, around the same time as the most recent patch but that could be a coincidence.

The game doesn't actually crash per se (no "City of Heroes has encountered an error and needs to close"), but it stops responding at random times. It seems more likely to happen when zoning, but it's happened plenty of times when I'm just running along a corridor doing nothing.

Given enough time, a generic Windows error pops up saying the program has stopped responding, I copied the most recent one here:

Quote:
Description:
A problem caused this program to stop interacting with Windows.

Problem signature:
Problem Event Name: AppHangB1
Application Name: cityofheroes.exe
Application Version: 1.0.0.1
Application Timestamp: 4ddc473f
Hang Signature: 99ad
Hang Type: 0
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 3081
Additional Hang Signature 1: 99ad460fdfb857d2ec3e5418085849dd
Additional Hang Signature 2: e205
Additional Hang Signature 3: e205a4cfde75564f4f5137a594455ba2
Additional Hang Signature 4: 99ad
Additional Hang Signature 5: 99ad460fdfb857d2ec3e5418085849dd
Additional Hang Signature 6: e205
Additional Hang Signature 7: e205a4cfde75564f4f5137a594455ba2
I'm not the most tech savvy person, but I've done the most obvious things already. Repaired the game via NC Launcher, checked that my graphics drivers are up to date (Radeon 5670 running the most recent drivers from AMD.com), uninstalled stuff that was recently installed/updated in case it was causing problems, but no changes so far.

CoH seems to be the only program affected so far, no other games I play have had any issues. Anyone got any ideas?


A circle forms, everybody comes round
Just to hear the incredible sound
Of a genius smashing expectations

- Jonathan Coulton

 

Posted

Quote:
Originally Posted by Mokalus View Post
checked that my graphics drivers are up to date (Radeon 5670 running the most recent drivers from AMD.com)
I'd suggest going back one version of drivers.

For the Radeon HD series, the most recent is 11.5. I was having similar issues, and when I uninstalled those and installed 11.4 they disappeared.


 

Posted

Thanks, I'll give that a shot, see how things turn out.

Something else I realised I should mention in case it's significant - I frequently run two accounts on the same computer, and it's possible for one of those to hang but the other to be completely unaffected.


A circle forms, everybody comes round
Just to hear the incredible sound
Of a genius smashing expectations

- Jonathan Coulton

 

Posted

11.5 is working ok for me


 

Posted

Still seem to be getting the same issues with 11.4, I'll try 11.3 and see how that goes.


A circle forms, everybody comes round
Just to hear the incredible sound
Of a genius smashing expectations

- Jonathan Coulton

 

Posted

After stepping back to 11.3 I haven't had any problems yet. I can't say for sure if it's fixed, but going by my previous rate I'm hopeful.


A circle forms, everybody comes round
Just to hear the incredible sound
Of a genius smashing expectations

- Jonathan Coulton

 

Posted

Quote:
Originally Posted by Mokalus View Post
After stepping back to 11.3 I haven't had any problems yet. I can't say for sure if it's fixed, but going by my previous rate I'm hopeful.
I have a thread a couple steps further down this forum. I also went from 11.5 down to 11.3 and so far, so good.

Of course, I've not tested it much in teams. One BAF, and then I went and found the most graphic-intensive mess I could by taking my fire/fire tanker on a x8 map with enemies who self-rez and use bunches of fire effects.

I'm so pleased that someone designed a mission just to stress-test graphic capabilities in the AE. It was quite kind of them.


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