Were your fees refunded or not?
Either way, /bug it in-game. Talking about it here won't put eyes on it.
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no it wasnt. i also sent a petition. |
Originally Posted by Hyperstrike
Were your fees refunded or not?
Either way, /bug it in-game. Talking about it here won't put eyes on it. |
this is also to tell other players who might incounter this too.
There is a huge difference between /petition and /bug.
Filing a /petition only goes to Customer Service and they can do very little in this situation.
Filing a /bug report goes to the QA team who will look at the records and try to recreate the situation. If they are able to consistently recreate it they will likely be able to determine the cause of the problem and pass it along to the appropriate team to fix. Even if they can't recreate it they will generally keep it in the database in case other reports come in on the same thing and then they begin looking for commonalities in order to try to recreate it.
If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.
Black Pebble is my new hero.
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He lost influence due to a bug, that is precisely the sort of situation CS can help with.
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Originally Posted by Texas Justice
There is a huge difference between /petition and /bug.
Filing a /petition only goes to Customer Service and they can do very little in this situation. |
"You don't lose levels. You don't have equipment to wear out, repair, or lose, or that anyone can steal from you. About the only thing lighter than debt they could do is have an NPC walk by, point and laugh before you can go to the hospital or base." -Memphis_Bill
We will honor the past, and fight to the last, it will be a good way to die...
Customer Service also forwards bug-related issues on to QA.
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Mids Hero Designer: http://www.cohplanner.com
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Originally Posted by Dispari
I don't know why Dink thinks she's not as sexy as Jay was. In 5 posts she's already upstaged his entire career.
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If he indeed lost influence, yes, they can help with that. It still doesn't report it as a bug to the correct department. If they determine that no influence was actually lost, only that the player didn't see that the influence was returned along with the item, then they won't be able to help with anything and they won't classify it as a bug. See my response below.|
Originally Posted by DarkGob
He lost influence due to a bug, that is precisely the sort of situation CS can help with.
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Originally Posted by Aggelakis
Customer Service also forwards bug-related issues on to QA.
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In either case, my post was based on Hyperstrike telling them to /bug it in game and them replying that they'd done a /petition. I was merely clarifying that the two commands are different and how.
EDIT: The math in the OP certainly doesn't add up. The claim was that he listed the item for 190 million. The listing fee for that should be 9,500,000 inf (5%). The OP claims that the first time he paid only 98.5 million, which is well over the listing price. He also claims he was charged 48750000 mil the second time, which is far above the 190 mil he listed it for. When the numbers in a post don't make sense, I tend to question whether the poster could accurately determine if the fees were refunded or not.
If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.
Black Pebble is my new hero.
sorry about this morning post it wasnt 98 but 48 mil. sorry for the misunderstanding
Are you getting confused between listing and selling fees?
When you place an item on the market you are charged a listing fee - 5% of asking price - if you are asking 190mill this will be 9.5mill.
When the item sells this fee is refunded and the selling fee is deducted from the inf you get paid. e.g. if the item listed at 190mill sells for 250mill you are refunded the 9.5mill and charged 10% of the selling price - 25mill - i.e. a net 15.5mill which means you will receive 234.5mill from the market.
Mind of Gaia lvl 50 Defiant's first Mind/Storm 'troller.
Deadly Doc 50 Dark/Dark Corr
and lots more on Pinnacle,Union and Defiant
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it was being sold for 190 mil. and your right it should have been a listing fee of 9.5 mil, but i was charged so much more. and not a min later it was taken off the market nor did i get my inf back. |
Originally Posted by Gaia
Are you getting confused between listing and selling fees?
When you place an item on the market you are charged a listing fee - 5% of asking price - if you are asking 190mill this will be 9.5mill. When the item sells this fee is refunded and the selling fee is deducted from the inf you get paid. e.g. if the item listed at 190mill sells for 250mill you are refunded the 9.5mill and charged 10% of the selling price - 25mill - i.e. a net 15.5mill which means you will receive 234.5mill from the market. |
atm im still waiting for a csr to respond back to my pettion.
i belive wentworths is bugged. why becuase thursday before i logged i bought a +7.5 recipe. i put it up for 190 mil. then i logged into today and found out not only did it not sell but it was not on the market. so i put it back on and had to pay 48750000 mil. then again it was taken off the market.
the 1st time i only piad 98.5 mil. devs or whoever can you please take a look at this.