Server status on the NCsoft Launcher


Energizing_Ion

 

Posted

You know what would be really helpful and a great way to push that new NCsoft Launcher they've been pushing recently? If they put the US and EU server status screen on the actual Launcher, as another tab for City of Heroes, City of Heroes Test and City of Heroes Beta.

It makes sense, doesn't it? When you want to play, you launch the NCsoft Launcher, and one of the primary things you need to be sure of is that the servers are up. Well, right now you have to fire up a browser and check on the official site, or otherwise just try to log in and get bounced.

Doesn't it make sense to put something this important on the Launcher itself?


Quote:
Originally Posted by Arcanaville View Post
Samuel_Tow is the only poster that makes me want to punch him in the head more often when I'm agreeing with him than when I'm disagreeing with him.

 

Posted

I am unsure how useful this would be. I mean after you log in, it will let you know if the server is green, yellow, or red. Red being pretty close to full. If the server is down, is'nt it normally greyed out in which you cannot select it? If so, select another server.


 

Posted

I like the suggestion.


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Posted

As an addendum, it would be really useful if Up meant 'I can log in.'

How many times after a downtime have you tried to log in only to get a message saying that the server is unavailable due to testing?

Well, maybe not often for US customers since they don't do work in peak periods, but for everyone else...


Disclaimer: The above may be humerous, or at least may be an attempt at humour. Try reading it that way.
Posts are OOC unless noted to be IC, or in an IC thread.

 

Posted

Quote:
Originally Posted by Samuel_Tow View Post
You know what would be really helpful and a great way to push that new NCsoft Launcher they've been pushing recently? If they put the US and EU server status screen on the actual Launcher, as another tab for City of Heroes, City of Heroes Test and City of Heroes Beta.

It makes sense, doesn't it? When you want to play, you launch the NCsoft Launcher, and one of the primary things you need to be sure of is that the servers are up. Well, right now you have to fire up a browser and check on the official site, or otherwise just try to log in and get bounced.

Doesn't it make sense to put something this important on the Launcher itself?
When you say, 'another tab', what do you mean? Every clickable button (Account, Notes, Support, Store, etc...) opens up a browser.

When I click on Server Status, in just one second (I timed it), my Firefox browser opens and I'm looking at server status.


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Posted

Quote:
Originally Posted by Support View Post
I am unsure how useful this would be. I mean after you log in, it will let you know if the server is green, yellow, or red. Red being pretty close to full. If the server is down, is'nt it normally greyed out in which you cannot select it? If so, select another server.
Greyed out doesn't necessarily mean the server is down. Being greyed out also means the server population is so large you can't log in immediately.

There have been several times in the past during reactivation/double XP weekends when a server like Freedom has been greyed out and the Queue is in effect and you just have to have patience and select it a few times before a spot opens and you can get in.


 

Posted

It would be nice to know if the server was available before trying to loggon. I like this idea! Nothing more frustrating than logging on to a que.


 

Posted

Quote:
Originally Posted by Zombie Man View Post
When you say, 'another tab', what do you mean? Every clickable button (Account, Notes, Support, Store, etc...) opens up a browser.

When I click on Server Status, in just one second (I timed it), my Firefox browser opens and I'm looking at server status.
To be honest, I hadn't noticed that. What you describe seems to work relatively well, and it routes me to the US server status page, to boot.

I was thinking of having a server status readout directly on the Launcher itself, including readout for the login server, but I guess a link to the proper server status page would be sufficient, as well.

The reason I want a link to the login server is because it's the one thing you always have to guess at. And if you get it wrong, the game hangs for 30 seconds until the connection times out, and it hangs so completely that Windows interprets it as "not responding" and starts wanting to kill it. Once you try to log into a downed login server, you cannot cancel your decision and you cannot even Alt-Tab out of the game without going through the task manager.

I'll definitely be using the NCsoft Launcher to check server status from now on, though.


Quote:
Originally Posted by Arcanaville View Post
Samuel_Tow is the only poster that makes me want to punch him in the head more often when I'm agreeing with him than when I'm disagreeing with him.