Account Management Question...
By
Ad Astra,
Posted on: 2011-03-10 20:15 in CoH and CoV General Discussions
From Announcements, per Avatea:
Quote:
The thread got bumped down the page a bit...|
On Wednesday, March 9 2011, NCsoft Account Services will be brought down for maintenance. All NCsoft Account services will be unavailable at that time. Planned Start: 4:00 a.m. PST / 7:00 a.m. EST / 12:00 p.m. GMT / 13:00 CET Planned Finish: 9:00 a.m. PST / 12:00 p.m. EST / 5:00 p.m. GMT / 18:00 CET You will be unable to access the following areas during the maintenance: The NCsoft Store (to purchase items like the Booster packs for instance); The City of Heroes Ingame Store (to purchase services or items like character transfers, renames, character slots or Respec tokens); The NCsoft Account Management System (to manage, create, upgrade or re-activate your account for instance); The creation of new Forum accounts (the use of existing Forum accounts will not however be affected). |
Looks like it *should* be done by now (by a lot), but maybe they ran into problems.
Altoholic - but a Blaster at Heart!
Originally Posted by SpyralPegacyon
"You gave us a world where we could fly. I can't thank you enough for that."
Um, that was yesterday. Today is the 10th.
edit: I was just able to login to my account without issue.
Well, I had screwed up the security question before, would that have caused an issue with me not being able to get to that point again?
BrandX Future Staff Fighter
The BrandX Collection
I have a question on the security stuff, since NCSOFT's web page is totally useless...
How you enter your birth date, they do not give an example
The month is easy, its a pull down.
the day, in my case is a single number, do you enter the number say 1 or enter 01
the year same story, you enter the last to characters or all 4?
Stormy
Ps: I am getting really angry at this
I had this same problem the other day. I contacted support and they removed the security question so I could log in. It still didn't work on my computer at work, but I was able to log in from my home computer just fine by just giving the birthday.
I am guessing they have blocked my work computer since I answered the security question wrong several times. Not sure how to unblock it yet and will have to contact support again about that.
...since I don't know where else to put this.
Is Account Management down?
I forgot the answer to my security question, and after waiting a day, now it won't let me get anywhere, and when trying to account customer support through the website, it's saying the link is broken for customer support :/
I'd like to get my card changed over to my new card before my 3 month time has lapsed, and otherwise just get it all taken care of now
BrandX Future Staff Fighter
The BrandX Collection