contact images/info images broken (for me at least)


DarkGob

 

Posted

pre i19 i never had any issues with the contact images, but after i19 and more singificantly after i19.5, the contact images seem to be broken

when i open the contact list, talk to contact, or open a characters info window, 1 of 3 things happen:

  • image pops up as normal (rarely happens anymore)
  • image attempts to show but image is shown as a solid black square, this does not cause lag, but is more common than whats supposed to happen
  • and the big doozy of them all whats being the real problem, the image does not appear at all, and is a completely blank square or just has an outline, but in this case, the lag is extreme, FPS drops to about 0.01, netgraph shows the ping goes up to 1200+, and the duplicate packets in increases very rapidly (1 minute with broken images like this and i have about 100 duplicate in from 0)
when i close the windows with problematic images ping returns to normal, duplicate in stops increasing and FPS returns to normal

this issue also happens to me on beta and test servers

i do not know if it is my computer that is blocking something, or if something is unstable in the game that is causing it to just spam me with duplicate packets, this issue only lags the game and does not cause any other lag on my computer, so i do not think it is my computer causing the problem

is anyone else having this kind of issue or know what might possibly be happening?


 

Posted

My buddy had the exact same issue, and updating the driver for his graphics card was all it took to fix it. Here's hoping your issue is that simple!


 

Posted

Quote:
Originally Posted by Irish Fury View Post
My buddy had the exact same issue, and updating the driver for his graphics card was all it took to fix it. Here's hoping your issue is that simple!
well i did a quick check on graphics drivers and im all up to date on those, last i updated those was in january and there havent been any new drivers since then


 

Posted

What drivers/what card? I was having a similar issue with the latest ATI drivers on my 5570, downgrading to Catalyst 10.9 (I...think?) fixed it.


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Posted

Quote:
Originally Posted by DarkGob View Post
What drivers/what card? I was having a similar issue with the latest ATI drivers on my 5570, downgrading to Catalyst 10.9 (I...think?) fixed it.
nvidia geforce 8700M GT
driver version is 266.58

i do have a slightly older version of the drivers i could try to roll back to and see if that helps, but i will have to wait to try later tonight


 

Posted

well rolling back my graphics driver seemed to mostly fix the contact image issue, still get the solid black box occasionally

the older graphics driver does also kind of make lag spikes in a few other areas, but on a whole it seems to have improved for now

i guess ill just have to wait till the next version of drivers is out to see if that will work better than the current version thats out

edit: this didnt completely solve the problem, but it makes the broken images happen much less frequently


 

Posted

after rolling graphics driver back to 260.99, this didnt really do anything for me to fix the contact image problem

i reapplied the newer update and there is virtually no difference between how frequently the contact images are breaking, the breaking just seems random, sometimes i log in a toon and get no problems, other times i log in a toon and they are instantly broken, sometimes i log in and they are working initially but later in my play session they break

since this problem only seems to be an issue when im talking to contacts, as long as im not leading a tf theres no problems really, hopefully nvidia will come out with another update which might help fix this, and if that doesnt work then it would have to be something unstable within the game