Because Fraud Happens.
Anyway, for something like that, go to ncsoft.com - go to support (upper-right corner) and go to Knowledge base, then ask a question. You will need to make a new account for support there (in case of account snafus, your support account is separate from your regular account.)
Orc&Pie No.53230 There is an orc, and somehow, he got a pie. And you are hungry.
www.repeat-offenders.net
Negaduck: I see you found the crumb. I knew you'd never notice the huge flag.
Also, try another payment method, like via paypal.
Orc&Pie No.53230 There is an orc, and somehow, he got a pie. And you are hungry.
www.repeat-offenders.net
Negaduck: I see you found the crumb. I knew you'd never notice the huge flag.
Quote:
I had a similar problem. I was trying to update my credit card info and it was not passing the risk assessment criteria. I interacted with Customer Support, it took a few rounds of interacting, but eventually things worked out.|
Originally Posted by StealthGoomba
So, my free trial runs out on the 29th. I went ahead and got the game for Christmas (gamestop had the going rogue complete collection for $20...SWEET!). Anyways, I tried to upgrade my account, and when I gave it all my credit card info, it said something to the effect of "The order did not pass risk management assessment"...what in the world does that mean and how do I fix it? You know, for pestering me so much trying to buy it, you think it'd be pretty easy to.
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Contact customer support, it might be as simple as using a different browser.
Best regards
Virtue Server-
MA: (All SFMA, all technically long/very long, but all play quickly)
#200411 "Exploding Planet" (I apologize in advance for the final mission, but in all likelihood, the planet will explode.)
#144416 "Shadow of Grime Alley"
#161003 "You Don't Know Beanstalk, Jack"
So, my free trial runs out on the 29th. I went ahead and got the game for Christmas (gamestop had the going rogue complete collection for $20...SWEET!). Anyways, I tried to upgrade my account, and when I gave it all my credit card info, it said something to the effect of "The order did not pass risk management assessment"...what in the world does that mean and how do I fix it? You know, for pestering me so much trying to buy it, you think it'd be pretty easy to.