Game unplayable on my iMac after app switching


Buxley1

 

Posted

Hi folks. I'm hoping one of you can help with this.

I just got a new iMac and City of Heroes works fine until I switch out to another application (either using Command-TAB or Command-Enter) and then back into COH: after that, the screen is just a solid orangeish color. My character still seems to be in the game as I can hear the game sounds fine, but the view (and user interface) are completely gone. Once it's in this weird mode I have to force quit to get out of the application.

I've tried various graphics setting and resolutions but nothing has helped.

Any help is appreciated!

Thanks,

Buxley



"Don't cry because it's over, smile because it happened." -- Dr. Seuss

 

Posted

Quote:
Originally Posted by Buxley1 View Post
Hi folks. I'm hoping one of you can help with this.

I just got a new iMac and City of Heroes works fine until I switch out to another application (either using Command-TAB or Command-Enter) and then back into COH: after that, the screen is just a solid orangeish color. My character still seems to be in the game as I can hear the game sounds fine, but the view (and user interface) are completely gone. Once it's in this weird mode I have to force quit to get out of the application.

I've tried various graphics setting and resolutions but nothing has helped.

Any help is appreciated!

Thanks,

Buxley
I've been having the same issue myself. No matter what setting I try, it's going to come back blank. I do know I'm in game too and I can even move around as others in my SG/VG tell me over vent while I'm having this issue. I was looking for an answer when I saw your post. I'll keep watching this one.

Thanks for Asking!



Edit: After reading down into the boards a bit further. I found this link from CuppaManga. It may answer our questions.

http://boards.cityofheroes.com/showthread.php?t=233468


Demonfest - 50 - Demon / Thermal Mastermind
Covered Shadow - 50 - Dark Melee / Shield Scrapper

 

Posted

Thanks Nalrok but, as I posted, both Command-Tab and Command-Enter cause the same issue.

Pan: Your link from CuppaManga does seem to describe exactly what I'm seeing. Frustrating to buy a brand new top-of-the-line Mac to experience UltraMode and I can't play the game.

-Buxley



"Don't cry because it's over, smile because it happened." -- Dr. Seuss

 

Posted

Quote:
Originally Posted by Buxley1 View Post
Thanks Nalrok but, as I posted, both Command-Tab and Command-Enter cause the same issue.

Pan: Your link from CuppaManga does seem to describe exactly what I'm seeing. Frustrating to buy a brand new top-of-the-line Mac to experience UltraMode and I can't play the game.

-Buxley
See, that's what I get for posting before coffee.

I can only suggest going to CuppaManga's giant troubleshooting guide and doing everything. It worked for me when I had multiple issues that weren't going away; give the client a good swift electronic boot to the head.


My guides:Dark Melee/Dark Armor/Soul Mastery, Illusion Control/Kinetics/Primal Forces Mastery, Electric Armor
"Dark Armor is a complete waste as a tanking set."

 

Posted

Quote:
Originally Posted by Buxley1 View Post
Pan: Your link from CuppaManga does seem to describe exactly what I'm seeing. Frustrating to buy a brand new top-of-the-line Mac to experience UltraMode and I can't play the game.

-Buxley
Yup, I'm in the same boat. Just received my iMac last Thursday. Trying to get things working and it seems just a bit of a road block at every turn. I've already resigned myself to leave UltraMode off for now. I'm getting so much better graphics then what I used to have, but I would expect the best for what I paid for the iMac.

Not to drift too far off subject, but how are you adapting to the keyboard? I have a lot to get used to there too. Oh well, it's all a learning experience.


Demonfest - 50 - Demon / Thermal Mastermind
Covered Shadow - 50 - Dark Melee / Shield Scrapper

 

Posted

Quote:
Originally Posted by Nalrok_AthZim View Post
Have you gents run everything in Software Update? 10.6.5 dropped last week or so.
Yep, yep. Now talking to the fine folks in NCSoft technical support. Will let you know what happens...

-Buxley



"Don't cry because it's over, smile because it happened." -- Dr. Seuss

 

Posted

Quote:
Originally Posted by Pans_Folley View Post
Not to drift too far off subject, but how are you adapting to the keyboard? I have a lot to get used to there too. Oh well, it's all a learning experience.
I went to Walmart and bought a logitech USB keyboard for $8.


"Hmm, I guess I'm not as omniscient as I thought" -Gavin Runeblade.
I can be found, outside of paragon city here.
Thank you everyone at Paragon and on Virtue. When the lights go out in November, you'll find me on Razor Bunny.

 

Posted

Quote:
Originally Posted by GavinRuneblade View Post
I went to Walmart and bought a logitech USB keyboard for $8.
I was able to install my G15 - Logitech. It's much nicer now.


Demonfest - 50 - Demon / Thermal Mastermind
Covered Shadow - 50 - Dark Melee / Shield Scrapper

 

Posted

I've got this problem too, with being unable to Command-Tab or Command-Enter out of CoH running the Mac Client on a ATI 2600 card on OS X 10.6.5 ... and it *started* after the 18 Dec 2010 patch. Prior to that, I was fine ... but now, any time I need to look at another application window I'll come back to CoH and it'll just show me a 24" single pixel. Interestingly enough, /unloadgfx does NOT resolve the problem. It's almost as if the "windows registry" setting for how big the game window should be gets reset to a 1x1 pixel resolution by Command-Tab ... and never recovers from that condition (resulting in useless graphics).

Interestingly enough, the same problem does NOT occur when I'm dual booted to Windows (using Bootcamp). In Windows I can Alt-Tab in and out of CoH no problem, so there's gotta be something involving drivers somewhere on the Mac side of things.

On top of that, the Mac Client is remarkably unstable when Quitting. Quit to Desktop works fine. Quit to Login often, but not always, works without a hitch. Quit to Character Selection seems to be extremely unreliable when server population is either in, or near, Red status. And when I say "extremely unreliable" I mean Total CoH Client Crash And Lockup. I have to resort to use of Force Quit in Finder in order to kill the CoH Client, and on many occasions the CoH Client Crash is so extensive that it'll kill OS X into the bargain and I have no choice other than to reboot the whole computer. This crash behavior happens even when the CoH Client is the only application running on the computer.

Again, this particular behavior only started up after the 18 Dec 2010 patch. So I'm thinking that there was something particularly egregious in the coding of the most recent series of patches which is causing this marked increase in Mac Client instability.


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