Character Slots not being redeemed?


Bionic_Flea

 

Posted

Is there an issue preventing me from redeeming character slots on Live right now? I've had two from before the patch and when I try to redeem one, I get a prompt explaining that 'The additional slot will appear on your character select screen as soon as your request has been completed and validated.' My 'Redeem Slot' message goes down by one, I think that's fine, nothing shows up on my character roster, I back out, go back in, and nothing has changed except that the 'Redeem Slot' message has gone back up from 1 to 2 slots available.

What gives?


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Posted

Same thing happened to me. I really would like to redeem my slot so I can so I can get into GR.


 

Posted

Looks like troubles with the character storage: I've seen other reports of characters not being deleted, and server transfers (no, not the free unlimited ones) not going through.


 

Posted

Yup, we are having this problem also.

I imagine they will get this sorted out pretty quickly.


 

Posted

Quote:
Originally Posted by TheDeepBlue View Post
Is there an issue preventing me from redeeming character slots on Live right now? I've had two from before the patch and when I try to redeem one, I get a prompt explaining that 'The additional slot will appear on your character select screen as soon as your request has been completed and validated.' My 'Redeem Slot' message goes down by one, I think that's fine, nothing shows up on my character roster, I back out, go back in, and nothing has changed except that the 'Redeem Slot' message has gone back up from 1 to 2 slots available.

What gives?
Also having the exact same issue.

I opened a support ticket to make them aware of the issue. I suggest everyone experiencing the problem do the same.


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Posted

I'm having a similar issue. I purchased some character slots today, and last time I checked I didn't have the option to redeem them. Where the "Redeem Slot" button would be, I still have "Buy Additional Slots". On my NC Master Account page, they show up as having been paid for, but I still don't see them. I also bought some slots yesterday, and they showed up to be redeemed instantly then. I imagine it has to do with how busy the server is, but I hope that gets sorted out soon.


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