Help! ATI Radeon 4800/Logitech Drivers?

Okay -- I'm not a computer expert and freely admit it, and come to you with CoH Helper and HiJack This logs, posted below. I also bring a (possibly overlong) description of the problem, but thought "the more information I can provide, the better" rather than crying "help lol my comps acting weird help lol!" I'm sure you see enough of those...so anyhow:

I've been having some weird issues with my system over the past month: first there was a patch in mid-June (?) that created (for me) noticable lag in CoH and someone said "oh, there's new drivers for your ATI card" around...the 20th of June. I downloaded and installed the 10.6 drivers, which fixed that problem, at least temporarily, but there was still more lag than before the patch. Then I read on this forum that there was a newer version, and downloaded the 10.7 drivers in late July/early August. That made things run quite smoothly for a while but then....

Once I realized that probably ALL my drivers were out of date, since friends who know computers better than I helped me build this one in August 2009, I sort of went looking for what else might need updating. Logitech had released a couple new versions of SetPoint, which I use for my MX620 wireless laser mouse, which I've been using for about two years, so I installed that driver.

Things were fine until...I wish I knew. After I'd powered the computer down a few times, I noticed that there were now TWO interrelated problems, which I stupidly suspect might be a driver issue. I tried rolling back the drivers for the video card and SetPoint, I tried restoring my computer to an earlier date and trying different combinations of the four new drivers, and I'm still having the same symptoms. (For some reason, I'm unable to roll the Logitech drivers back to either the 4.72 or 4.80 that I had been using for a year -- I'm only able to use 6.00 now or 6.15.)

For starters, in CoH I now have more lag than I did a month ago, and I really never noticed any lag back then. Now I get the occasional one-second freeze when trying to move in a new zone, occasional bright flashes from the screen, and if I open the market interface and try to scroll through it quickly, the entire screen flashes VERY rapidly until the mouse wheel stops.

At the same time, the wireless mouse started going a little berserk, and not just in CoH! Sometimes it refuses to track side to side or up and down properly, and then spontaneously starts working again. Sometimes when it doesn't want to track properly, the mouse buttons will "click" when pressed, but nothing happens. Not only does it do this in CoH, but I've noticed it when I'm surfing with Firefox. The weird behavior only lasts a minute or two, then goes back to normal. (Of course, my first thought was to replace the batteries, even though they were only a couple of weeks old. That didn't help. I've also have a 2.4ghz cordless phone across the room for years, but once this aberrant behavior started I began to make sure the receiver was nowhere near my desk. And the mouse still has random moments of "sorry, but I don't feel like working just now" several times per day.)

Since the last -- really the ONLY -- changes I've made to the computer were drivers, I'm SUSPECTING it's a driver issue, but haven't been able to fix it. So as mentioned, I come to you experts with my CoH Helper and HiJack This logs -- any suggestions would be welcomed, and thanks in advance!

---System information gathered by CoH Helper version 0.2.0.2---

DxDiag gathered at August 11, 2010 02:20 (-04:00)
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.100427-1636)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: EP43-UD3L
BIOS: Award Modular BIOS v6.00PG
Central Processor: Intel(R) Core(TM)2 Duo CPU E8400 @ 3.00GHz (2 CPUs)
Memory: 3326MB
.Net Memory Report: 2693MB out of 3326MB available
Page File: 10814MB (534MB currently in use)
C Drive: (ST31000528AS) 877330MB out of 953859MB (91%) free
D Drive: (HL-DT-ST DVD-RAM GH22LP20) zero-size drive
Windows directory location: C:\WINDOWS
DirectX: DirectX 9.0c (4.09.0000.0904)
DirectX Diag version: 5.03.2600.5512 (32-bit version)

Display Notes: No problems found.
Sound Notes: No problems found.

No problems found.
Input Notes: No problems found.

Monitor: Plug and Play Monitor
Monitor's Max Resolution: 1600,1200
Video Device Name: ATI Radeon HD 4800 Series
Manufacturer / Chip: ATI Technologies Inc. / ATI Radeon Graphics Processor (0x9440)
Video Memory: 512.0 MB
Driver Version: 6.14.0010.7101
Driver Date: 7/6/2010 9:47:56 PM
Driver Language: English

Sound Device Description: Realtek HD Audio output
Driver File: RtkHDAud.sys
Driver Version: 5.10.0000.5780
Driver Date: 1/20/2009 6:53:06 AM

Sound Device Description: ATI HD Audio rear output
Driver File: AtiHdmi.sys
Driver Version: 5.00.40001.0009
Driver Date: 7/20/2007 6:40:10 PM


WMI Information
Motherboard Manufacturer: Gigabyte Technology Co., Ltd.
Motherboard Model: (empty)
Motherboard Product: EP43-UD3L
Motherboard Version: x.x
BIOS Manufacturer: Award Software International, Inc.
BIOS Name: Award Modular BIOS v6.00PG
BIOS Version: GBT - 42302e31
BIOS Release: 20090416000000.000000+000


Registry Information for Current User
Resolution: 1280x960
3D Resolution: 1280x960 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: Yes


Physics Quality: High
Maximum Particles: 50000
Max Particle Fill? 10.000
Physics Card Enabled: No


Anti-aliasing: Off
Anisotropic Filtering: 16x
Texture LOD Bias: Smooth
Water Effects: None
Bloom: 1.000 (turned on)
Depth of Field Enabled: No
Desaturation Effects (Sepia) Enabled: Yes
Shader Detail: Medium?


World Texture Level: Very High
Character Texture Level: Very High
World Detail Level (Vis_Scale): 2.000
Entity Detail Level: 2.000
Shadows Enabled: Yes
Shadow Mode: Stencil shadows
Shadow Map Shader: Unknown (0)
Environmental Reflections: Disabled
Advanced Occlusion Settings: No
Ambient Occlusion: Off
Occlusion Strength: Off
Blur: Bilateral
Ambient Resolution: Performance


Gamma Correction: 0.600
Geometry Buffers (VBOs) Enabled: Yes
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: 3.000
Show Advertisements: Yes

Audio Mode: Performance
3D Audio: No
FX Sound Volume: 0.395
Music Sound Volume: 0.297

Show Advanced Graphics Options: Yes
Overall Graphics Quality: 0.750
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: 566912 bytes/second
Current Game Version: 1800.201006040036.8T
Installation Directory: C:\Program Files\City of Heroes

Mod files in the Data directory
.\texture_library\GUI\Icons\Powers has 108 files
.\texture_library\MAPS\city has 1 file
.\texture_library\MAPS\Safeguard has 9 files
.\texture_library\MAPS\sewers has 44 files
.\texture_library\MAPS\static has 34 files
.\texture_library\V_MAPS\Outdoor_Missions has 9 files
.\texture_library\V_MAPS\Static has 16 files

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 2:25:20 AM, on 8/11/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\Logitech\Video\LogiTray.exe
C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\Logitech\SetPointP\SetPoint.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Belkin\Nostromo\nost_LM.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\Logitech\Video\FxSvr2.exe
C:\Program Files\Linksys\Wireless-B USB Network Adapter\WUSB11Cfg.exe
C:\Program Files\Common Files\LogiShrd\KHAL3\KHALMNPR.EXE
C:\Program Files\GIGABYTE\EnergySaver\GSvr.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Linksys\Wireless-B USB Network Adapter\NICServ.exe
C:\Program Files\Raxco\PerfectDisk2008\PD91Agent.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R3 - URLSearchHook: DeviceVM Url Search Hook - {0063BF63-BFFF-4B8F-9D26-4267DF7F17DD} - C:\WINDOWS\system32\dvmurl.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.5.5126.1836\s wg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [EasyTuneVI] C:\Program Files\GIGABYTE\ET6\ETcall.exe
O4 - HKLM\..\Run: [Google Quick Search Box] "C:\Program Files\Google\Quick Search Box\GoogleQuickSearchBox.exe" /autorun
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [googletalk] C:\Program Files\Google\Google Talk\googletalk.exe /autostart
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [avast5] C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe /nogui
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [ATICustomerCare] "C:\Program Files\ATI\ATICustomerCare\ATICustomerCare.exe"
O4 - HKLM\..\Run: [EvtMgr6] C:\Program Files\Logitech\SetPointP\SetPoint.exe /launchGaming
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [LogitechSoftwareUpdate] "C:\Program Files\Logitech\Video\ManifestEngine.exe" boot
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\xxxxxxxxx\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - Startup: Logitech . Product Registration.lnk = C:\Program Files\Common Files\Logishrd\eReg\SetPoint\eReg.exe
O4 - Global Startup: Loadout Manager.lnk = C:\Program Files\Belkin\Nostromo\nost_LM.exe
O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O4 - Global Startup: Wireless-B USB Network Adapter Utility.lnk = C:\Program Files\Linksys\Wireless-B USB Network Adapter\WUSB11Cfg.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6 FF0C6D236BF8.dll/cmsidewiki.html
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: GEST Service for program management. (GEST Service) - Unknown owner - C:\Program Files\GIGABYTE\EnergySaver\GSvr.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\LogiShrd\Bluetooth\lbtserv.exe
O23 - Service: NICSer_WUSB11 - Unknown owner - C:\Program Files\Linksys\Wireless-B USB Network Adapter\NICServ.exe
O23 - Service: PD91Agent - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk2008\PD91Agent.exe
O23 - Service: PD91Engine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk2008\PD91Engine.exe

--
End of file - 8467 bytes

okay.

Windows isn't built like Unix or Unix Like systems. The mouse and keyboard controls are largely disconnected from the Windowing or the Rendering system.

While it technically possible under older Unix or Unix like systems for your graphics driver to introduce problems into your input mechanics, as Unix and Unix Like systems used the same configuration systems for keyboard and mouse input that they used for Graphics output (the x.conf file), neither Microsoft's original Disk Operating System, it's 32bit extension, or it's New Technology system rely on a singular configuration system for both device input and graphics output.

What this means in plain English is that if you've got mouse problems or sudden hitching problems, you've got bigger issues at hand.

So, we need to give your system a checkup.

First, this says you are running windows Xp.

So click on start:

click on run:

type in: cmd

then hit: ok

this will bring up the command prompt.

in the command prompt type in: chkdsk /f /r

Hit enter on the keyboard

The computer will ask if you want to schedule a checkdisk.

hit Y for yes.

close out of the DOS box

Reboot the computer.

The system will run through CheckDisk.

When you get loaded back, open up the control panel. If you are not in classic view, get in classic view.

Double click on administrative tools

Double click on event viewer

Left Click once on Application

To the right will be a list of service applications with names of each column at the top.

Left click the tab labeled Source twice.

This should put the list of application in alphabetical order with the lower letters of the alphabet at the top.

Look for the application labeled WINLOGIN

a new window will pop up with the results from the check disk.

On the right side of this window should be 3 buttons.

An Up Arrow. A down Arrow. A button with looks like two pages on it.

Left click on the button that looks like it has two pages on it.

That will copy the results of the WinLogin, and then you can post those results here.

one question,have you been doing the windows updates every month? usally 2nd tues of the month is Microsoft patch tuesday. also i am not sure if you have run either or both adaware or malwarebytes checking for cookies/and other stuff. a run them and also have norton on my system, I dont trust just one checker. they are both free.

just do a google search for them.

oops my bad i re-read your post and see adaware,i would install malware bytes,it finds some things that adaware also finds.

one other question when you updated your drivers,did you load over top old ones or remove the old and install the new?

i usally remove the old and run a program to clean out the left over bits of drivers and then install new