Lost Email


Big_King

 

Posted

I sent an email to myself with a huge amount of inf attached to it and I got lucky. I sent it just as the db server went down. The mail sent, I got DC'd. When I get back on, no email, gone, poof.

What do you think my chances are of getting that Inf back?

Or is that a stupid question?


 

Posted

Quote:
Originally Posted by Hube02 View Post
I sent an email to myself with a huge amount of inf attached to it and I got lucky. I sent it just as the db server went down. The mail sent, I got DC'd. When I get back on, no email, gone, poof.

What do you think my chances are of getting that Inf back?

Or is that a stupid question?
I wouldn't give odds on your chances, but you won't know till you send the /petition


 

Posted

O, is THAT where that email came from!

Thanks for all the Inf Hube!

*noms another Hami-O*


 

Posted

Quote:
Originally Posted by je_saist View Post
I wouldn't give odds on your chances, but you won't know till you send the /petition
Sent the petition, but I'm not going to hold my breath. My guess is that it's lost for good.


 

Posted

Quote:
Originally Posted by RobertoLyon View Post
O, is THAT where that email came from!

Thanks for all the Inf Hube!

*noms another Hami-O*
It wouldn't surprise me in the least


 

Posted

Quote:
Originally Posted by Hube02 View Post
I sent an email to myself with a huge amount of inf attached to it and I got lucky. I sent it just as the db server went down. The mail sent, I got DC'd. When I get back on, no email, gone, poof.

What do you think my chances are of getting that Inf back?

Or is that a stupid question?
It Appears the Devs are aware of the issue.

It remains to be seen if any of our lost emails(and attached things) will reappear.


The plastic tips at the end of shoelaces are called aglets. Their true purpose is sinister.
--The Question, JLU

 

Posted

Quote:
Originally Posted by Derangedpolygot View Post
It Appears the Devs are aware of the issue.

It remains to be seen if any of our lost emails(and attached things) will reappear.
Actually, it seems that time has changed as all the servers are going down at about 11:30 pm eastern 8:30 pacific. Still not planning on holding my breath for the return of my missing infamy though.


 

Posted

Are you certain the inf is gone from the sender? I had something similar happen to me. Searched my email: nothing! However, when I logged back in to the original toon, the influence was still there.

I have also had all emails that WERE in my inbox with nice attachments expire too early. Those were recovered by a petition and some auxillary follow up information.

Good luck!


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All players welcome!

 

Posted

Quote:
Originally Posted by Big_King View Post
Are you certain the inf is gone from the sender? I had something similar happen to me. Searched my email: nothing! However, when I logged back in to the original toon, the influence was still there.

I have also had all emails that WERE in my inbox with nice attachments expire too early. Those were recovered by a petition and some auxillary follow up information.

Good luck!
Ya, it's gone. They are investigating the problem, trawling through server logs. Not much hope, but I have to say I've gotten more activity on this petition than anything I've seen in the past. I'm not holding on to any hope of it being returned.

That is the last time I will send any attachment if there is even a hint of server problems, lagging, or other connection issues.

My guess is the game client sent the message but that it was never received by the server and that the crash and disconnect before the communication was complete means the email and attachment was lost in the ether.


 

Posted

Quote:
Originally Posted by Big_King View Post
Are you certain the inf is gone from the sender? I had something similar happen to me. Searched my email: nothing! However, when I logged back in to the original toon, the influence was still there.

I have also had all emails that WERE in my inbox with nice attachments expire too early. Those were recovered by a petition and some auxillary follow up information.

Good luck!
I sent a lvl 25 Damage IO to myself. It never appeared to any character, including the sender.


The plastic tips at the end of shoelaces are called aglets. Their true purpose is sinister.
--The Question, JLU

 

Posted

For those that are interested, I got my Infamy back, HOORAY!

So, in the future, if the same thing should happen to you, send a petition right away and you too might get lucky.

Seems that after a thorough trawling of the server logs they found something, though they were not specific as to the details. I don't envy them at all, I've had to trawl server logs myself and it is a tediously boring thing to do.