When you say not doing anything; Do you mean when you have both running, Hero Stats isn't doing anything? When you switch to HS does it say "Not Scanning" in the bottom left corner?
Or is the problem with sending badge data to badge-hunters? Did you go under View --> Global Options --> Website Tab and all that stuff is right?
This set up post might help with getting things set up -
http://herostats.blogspot.com/2008/1...ing-howto.html
Let me know how I can help more 
-Kult
I've found HS to be particularly useful when running characters with buffs / debuffs or even on mélée toons where I want to keep an eye out on longer recharges to better coordinate everything.
When that empath *swears* he gave you fortitude, HS can confirm it. 
In PvP, it can even help you know when to run, or when to get ready for a particular attack chain.
Here's a list of everything else it can do, besides update your badge acquisitions: http://www.herostats.org/screenshots.html
Personally, I prefer to use the unstable (beta) versions as they often take into account the latest game updates and new badges (for a while, the unstable version was the only one able to update badge conts at badge-hunter.com during the database transition).
█ Players Guide to the Cities
Thanks! I'll look over those links later, now that I've finally had enough sleep for words to make sense again!
City of Heroes taught me that when the world is burning, you don't just stand by and watch, you grab a fire extinguisher and do whatever you can to stop it-even if it's not much at all. Sign the petition to keep City of Heroes alive HERE.
@MissKyo, Leader of the Teamsters coalition on Protector
That's crazy talk. Who ever heard of sleep helping with words make sense anyway?
Tech Support Rule #1 - They will lie to you. Usually intentionally.
I wonder if Badgehunters ever clears out old info. Is M I still on the lists? Looks like he isn't.
The Abrams is one of the most effective war machines on the planet. - R. Lee Ermy.
Q: How do you wreck an Abrams?
A: You crash into another one.
Probably wiped out during the last DB conversion / upgrade / whatever, like everyone else.
█ Players Guide to the Cities
Still can't seem to get it to work, but now it's because it's telling me my Titan Network key doesn't work. -.- Despite the fact that I logged into CoHFaces with it just fine. I give up; I'll just keep tracking my badges the old-fashioned way.
City of Heroes taught me that when the world is burning, you don't just stand by and watch, you grab a fire extinguisher and do whatever you can to stop it-even if it's not much at all. Sign the petition to keep City of Heroes alive HERE.
@MissKyo, Leader of the Teamsters coalition on Protector
Quote:
Hey, at least this way I don't have to try to remember the old account if I want to get back into badge hunting.
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Originally Posted by Stalemate
Probably wiped out during the last DB conversion / upgrade / whatever, like everyone else.
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The Abrams is one of the most effective war machines on the planet. - R. Lee Ermy.
Q: How do you wreck an Abrams?
A: You crash into another one.
I seem to be having trouble getting HeroStats set up on my system, and while I've looked around for some kind of instructions, I haven't really found much except to run the program while I'm running the game (which does nothing, apparently). Any Protectorites out there running Herostats? Can you give me a hand? Thanks in advance!