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IIRC, there's a limit how often you can use the same credit card on the PlayNC store. You might have to wait a few days before it'll accept it again (and, likely, the rejection is reseting the timer, and might even 'cause your account to be flagged if it happens to many times!).
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Originally Posted by Col_Blitzkrieger
Weird thing is that I just renewed my subscription just fine using the same credit card, and it's definitely not spent for the month yet.
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Originally Posted by ShadowNate
;_; ?!?! What the heck is wrong with you, my god, I have never been so confused in my life!
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Well.
That's...
Frustrating. Especially when you consider how I actually renewed just so I could make my toons have fancy new glowmaps on them.
How long would you say is 'a few days', give or take?
It usually just takes 24 hours. Wait till around this time tomorrow, and you should be able to do it. If you can't then, consider putting a support ticket for the issue.
Tried again just now, still failed. Bleh!
I don't think I've ever contacted support before. Do I just send them an e-mail or what?
Use one of the options on the NCSoft Website (Web-based or Email).
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Originally Posted by ShadowNate
;_; ?!?! What the heck is wrong with you, my god, I have never been so confused in my life!
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I don't know if this is true. Just last week, I re-activated my main account, bought the mutant pack for it, re-activated my second account, bought the science and natural booster for that; and then accidentally purchased the wedding pack for it too (which I had already had on it). It would have been nice if it did cut me off from buying the last pack. Anyway, back to the point, if there is a limit, it's more than 6 transactions.
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Originally Posted by Kitsune Knight
IIRC, there's a limit how often you can use the same credit card on the PlayNC store.
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@Johnstone & @Johnstone 2
ediblePoly.com
All my characters
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No. The restrictions are different in different parts of the world based on the amount of credit card fraud. In South America they can't buy directly from the NCSoft store. In the US one of the limits NCSoft uses is the amount we can charge to our card in 30 days.
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Originally Posted by Johnstone
I don't know if this is true. Just last week, I re-activated my main account, bought the mutant pack for it, re-activated my second account, bought the science and natural booster for that; and then accidentally purchased the wedding pack for it too (which I had already had on it). It would have been nice if it did cut me off from buying the last pack. Anyway, back to the point, if there is a limit, it's more than 6 transactions.
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In some locations NCsoft has an exclusive distribution agreement with a local game sales company. If you are from one of those locations then you can only buy the game and boosters through that particular dealer even if they don't carry or have any intention of carrying the boosters. You can pay subscriptions costs through the account but that's it. I don't know if Estonia is one of those areas but that might be the problem.
In some cases though using a proxy server to make your ip appear to be in North America works.
Don't count your weasels before they pop dink!
I've bought all the other boosters before this one with no issues.
Currently waiting for my problem to be 'escalated' or something. Might give that proxy thing a try.
[Edit]: Proxy didn't work either. Guess I'm waiting.
This comes up constantly, though using the search will only let you know the store kind of sucks.
People have logged out and logged back in, waited, called tech support, etc, etc, jumped through hoops of fire...
I mean, what's the deal with the store? I've never, ever heard of a store of any kind having so many difficulties.
Huh, that's... odd. I've never had any problems with the store before this. Did something change over the years?
Still waiting.
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I've never had any problem either, it's just threads about the store being broken pop up every few days.
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Originally Posted by Col_Blitzkrieger
Huh, that's... odd. I've never had any problems with the store before this. Did something change over the years?
Still waiting. |
Still can't buy the booster (waited well over 24 hours), still waiting for support to get back to me...
I don't suppose there's any more direct way I could get help with this?
I am having the exact same problem you are only I'm in the United States. I tried getting a hold of customer service and was left on hold for over half an hour. I just gave up on them at that point based not only on that but their abysmal reputation. I've been trying for the past 11 days to get this stupid booster and at this point I only want it because they won't give it to me. Honestly... I've never had such a hard time giving money away.
This is my thread on the subject just in case anyone posts there but not here;
http://boards.cityofheroes.com/showt...91#post3018991
A.X.
I just keep getting this error. Anyone have any idea what could be causing this and how I could fix it or what I should do/who I should contact?
Weird thing is that I just renewed my subscription just fine using the same credit card, and it's definitely not spent for the month yet.