EU Client Connection problem: Connecting.....

Hello

I've been through the firewall settings, checked that the EU client hasn't suddenly decided to start from a totally different location, and even searched the boards with a fine toothed comb (Lighthouse's thread on Connection et al appears to have broken links in it and when i try to navigate the support section of the NCSoft website, I get a lot about lag during gameplay, but nothing about that old chestnut: The Connecting.... #6 (and upwards) problem.

I shall post the system info:

OS Name Microsoft® Windows Vista™ Home Premium
Version 6.0.6002 Service Pack 2 Build 6002
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DAVIDROBINSO-PC
System Manufacturer PACKARD BELL BV
System Model IMEDIA J2412
System Type X86-based PC
Processor Intel(R) Core(TM)2 Duo CPU E4500 @ 2.20GHz, 2200 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date Phoenix Technologies, LTD PBSANFMB.0900, 30/07/2007
SMBIOS Version 2.5
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume2
Locale United Kingdom
Hardware Abstraction Layer Version = "6.0.6002.18005"

Time Zone GMT Daylight Time
Installed Physical Memory (RAM) 2.00 GB
Total Physical Memory 2.00 GB
Available Physical Memory 1.15 GB
Total Virtual Memory 4.23 GB
Available Virtual Memory 3.33 GB
Page File Space 2.29 GB
Page File C:\pagefile.sys

Memory Address 0xF0000000-0xFEBFFFFF PCI bus
Memory Address 0xF0000000-0xFEBFFFFF Motherboard resources

I/O Port 0x00000000-0x00000CF7 PCI bus
I/O Port 0x00000000-0x00000CF7 Direct memory access controller
I/O Port 0x00000000-0x00000CF7 PCI bus

IRQ 20 VIA Rev 5 or later USB Universal Host Controller
IRQ 20 VIA OHCI Compliant IEEE 1394 Host Controller

I/O Port 0x000003C0-0x000003DF VIA PCI to PCI Bridge Controller
I/O Port 0x000003C0-0x000003DF NVIDIA GeForce 8400 GS

IRQ 21 VIA Serial ATA Controller - 5337
IRQ 21 VIA Rev 5 or later USB Universal Host Controller
IRQ 21 VIA USB Enhanced Host Controller
IRQ 21 Realtek RTL8139/810x Family Fast Ethernet NIC

Memory Address 0xDA000000-0xDDFFFFFF VIA PCI to PCI Bridge Controller
Memory Address 0xDA000000-0xDDFFFFFF NVIDIA GeForce 8400 GS

I/O Port 0x00009000-0x0000FFFF PCI bus
I/O Port 0x00009000-0x0000FFFF VIA Standard PCI to PCI Bridge

Memory Address 0xFE800000-0xFE8003FF High precision event timer
Memory Address 0xFE800000-0xFE8003FF System board

Memory Address 0xC0000000-0xDFFFFFFF PCI bus
Memory Address 0xC0000000-0xDFFFFFFF VIA PCI to PCI Bridge Controller
Memory Address 0xC0000000-0xDFFFFFFF NVIDIA GeForce 8400 GS

Memory Address 0xA0000-0xBFFFF PCI bus
Memory Address 0xA0000-0xBFFFF VIA PCI to PCI Bridge Controller
Memory Address 0xA0000-0xBFFFF NVIDIA GeForce 8400 GS
Memory Address 0xA0000-0xBFFFF PCI bus

I/O Port 0x000003B0-0x000003BB VIA PCI to PCI Bridge Controller
I/O Port 0x000003B0-0x000003BB NVIDIA GeForce 8400 GS

Name NVIDIA GeForce 8400 GS
PNP Device ID PCI\VEN_10DE&DEV_0422&SUBSYS_8050174B&REV_A1\4&2BF 1E09C&0&0010
Adapter Type GeForce 8400 GS, NVIDIA compatible
Adapter Description NVIDIA GeForce 8400 GS
Adapter RAM 256.00 MB (268,435,456 bytes)
Installed Drivers nvd3dum.dll,nvwgf2um.dll,nvwgf2um.dll
Driver Version 8.17.11.9745
INF File oem15.inf (Section010 section)
Color Planes Not Available
Color Table Entries 4294967296
Resolution 1440 x 900 x 59 hertz
Bits/Pixel 32
Memory Address 0xDC000000-0xDCFFFFFF
Memory Address 0xC0000000-0xDFFFFFFF
Memory Address 0xDA000000-0xDDFFFFFF
I/O Port 0x0000AC00-0x0000AC7F
IRQ Channel IRQ 24
I/O Port 0x000003B0-0x000003BB
I/O Port 0x000003C0-0x000003DF
Memory Address 0xA0000-0xBFFFF
Driver c:\windows\system32\drivers\nvlddmkm.sys (8.17.11.9745, 11.04 MB (11,573,800 bytes), 03/04/2010 22:55)

I'm not brilliant at finding actual broadband connection data so any help there would be appreciated. Like I said, Lighthouse's links (including the Network tool) appear to be broken and finding them within the NCSoft site is proving nigh on impossible.

And yes, I've even tried restarting the PC and seeing if that works

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And by sheer dint of me posting that horrible list of things, the hamsters have awoken and are busy running the treadmill.

Problem solved! - Weird!

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I've had the same problem this evening. I tried resetting the connection, flushing my DNS, nothing...

In the end, I had to restart the whole computer.

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@Dante EU - Union Roleplayer and Altisis Victim
The Militia: Union RP Supergroup - www.themilitia.org.uk

I've just had the same problem after being disconnected from the game.. Will reset my computer and see if it solves it.

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Help Dirk Knightly the freelance detective solve a case in Arc ID:368097

I've had similar problems tonight. After I17 I'm having much more crashes than before, but until now I just restarted the game after them and all worked fine. Tonight's crashes however were worse, I couldn't connect to the game for varying amounts of time after each crash, the updater being stuck in the Connecting #1... thing. Eventually, it would manage to connect, but nothing I did with my computer, router and connection seemed to help.

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