Coh keeps crashing since 5/4/2010 update


Back_Blast

 

Posted

can someone help me out plz working with tech support but they dont seem to have an idea of whats going on i keep crashing while in mish major lag spike then screen goes black then coh crashes. This has happened 8 times in a 24 hr period plz help. Also i already have graphics at lowest possible settings


 

Posted

Quote:
Originally Posted by luminous martini View Post
can someone help me out plz working with tech support but they dont seem to have an idea of whats going on i keep crashing while in mish major lag spike then screen goes black then coh crashes. This has happened 8 times in a 24 hr period plz help. Also i already have graphics at lowest possible settings
just guessing, Intel integrated graphics chip?


 

Posted

yep i do but i havent had the appcrashes sine today played fine last night.


 

Posted

Quote:
Originally Posted by luminous martini View Post
yep i do but i havent had the appcrashes sine today played fine last night.
Honestly, punctuation would help me understand what you wrote.

Let me see if I got this straight:

Yes. You have an Intel Integrated Graphics chip.

The City of Heroes game has not crashed for... some amount of time.

The game played fine last night.

***

Okay. In today's patch, the 5/4/2010 patch, a potential fix for forced low shader quality on Intel graphics cards was pushed to the Live Servers.

Apparently the developers had not gotten enough feedback from Intel Integrated graphics users on the Test Server, and the patch to re-kuldge the game to allow Intel Integrated graphics to handle higher shader modes really did re-kludge the game engine.

So, what we need you to do, is go here: http://help.ncsoft.com/cgi-bin/ncsof...p?p_faqid=4654

File a ticket and give them your hardware information. If you aren't sure about your exact hardware specifications, read this thread: http://boards.cityofheroes.com/showthread.php?t=219502


 

Posted

thank you and sorry about improper English just kinda PO'ed but i am working with the tech's and they do not seem to have a clue how to fix it. I have heard that the intel integrated card has tons of issues with CoH.


 

Posted

Try running the game in safe mode. It's an option when accepting the EULA when signing in.


Sermon
@sermon
One of Six, Cannibal 6

 

Posted

have tried that ty and still crashing it seems to be getting worse any other ideas out there?


 

Posted

I have the same issue and what the basicly told me after a day of back and forth emails with tech support was to upgrade my drivers, which I cannot do becuase they are already the lastest drivers. So basicly anybody that has intel cannot play this game until the fix the patch


 

Posted

yay i love the devs!!!!! lol well so those of us with intel just wait around and wast money on a game we cant play lol


 

Posted

Stealing shamelessly from Zombie Man:

Quote:
Originally Posted by Zombie Man View Post
Check out these threads:





Then post the results of these two programs:


  • CoH Helper - it will show us basic computer settings and your CoH configuration.
  • HijackThis - it will show us what's running on your computer concurrently with CoH. Click on "Do a system Scan and save a logfile." It will automatically open up Notepad and put the info there. Make sure Wordwrap is off in Notepad (Format > Wordwrap unchecked) before you cut and paste here.


It is known that there are an infinite number of worlds, simply because there is an infinite amount of space for them to be in. However, not every one of them is inhabited. Therefore, there must be a finite number of inhabited worlds. Any finite number divided by infinity is as near to nothing as makes no odds, so the average population of all the planets in the Universe can be said to be zero. From this it follows that the population of the whole Universe is also zero, and that any people you may meet from time to time are merely the products of a deranged imagination.

 

Posted

Quote:
Originally Posted by Back_Blast View Post
Stealing shamelessly from Zombie Man:
the ego in me loves having my posts linked to

The practical side of me panics that maybe something in them isn't accurate and I must edit, re-edit, and re-edit, and re-edit.