Buying Character Slots and Re-naimes


Ad Astra

 

Posted

Well I was wondering how one would go by buying a character slot, re-name, and other stuff on in game store?

It says it does not have my credit card info on file. So how would I go by putting it on file?

Thanks.


 

Posted

Quote:
Originally Posted by Mad_Cow_Milk View Post
Well I was wondering how one would go by buying a character slot, re-name, and other stuff on in game store?

It says it does not have my credit card info on file. So how would I go by putting it on file?

Thanks.
By going to the NCSoft Account page. Are you currently using time cards to pay to play? You would have to put in a CC # instead.


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Posted

Quote:
Originally Posted by Ad Astra View Post
By going to the NCSoft Account page. Are you currently using time cards to pay to play? You would have to put in a CC # instead.
I am paying for time with my credit card through NCSoft.


 

Posted

I looked into the FAQ and there is supposed to be some sort of action box next to my credit card number section. There appears that the action box is nonexistent.

Can anyone help?


 

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Help Anyone?


 

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Have you made sure that the store for those things (renames and transfers) is UP at this time? Because I recall seeing something in the game that said they weren't. Not positive.

You may want to contact NC support, since we can't really help you with your cc and such.


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Repurposed

 

Posted

So after clicking on "Billing Summary" on the right (circled in Yellow) you don't have this box in the center of the screen?


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Posted

Quote:
Originally Posted by Rajani Isa View Post
So after clicking on "Billing Summary" on the right (circled in Yellow) you don't have this box in the center of the screen?

Hmmm I must have done something, I am not seeing the actions option, or any box under credit card information.


 

Posted

But you are under billing summery?
One thing to try is cancel the recurring billing, then restarting it.

Otherwise, I guess it's off to the support site for you.


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Posted

Will I be able to re-start it with out buying another year?


 

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Your card is only charged for subscription when your current subscription runs out.


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Okay, I have canceled the subscription. Can someone please help me run through the re-subscribing I need to do to make sure the store has my credit card info?


 

Posted

Just go to your game account, and in the actions box should be something along the lines of "Subscribe".


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Posted

Yeah, I got it now thanks.