Game crashing while loading
By
Casterbridge,
Posted on: 2010-04-30 14:43 in ALL ACCESS Gameplay Technical Issues Bugs
Welcome!
Looks like an issue with your graphic card.
Make sure your drivers are updated to the newest available.
If that doesn't work, you'll need to give more information about your system.
Could be the information provided by CoH Helper.
Quote:
Thanks for the reply. I did recently update my drivers for another program (honestly I think I've been having more issues since I did the update than before), but I'll look again try and redo it.|
Originally Posted by panthera
Welcome!
Looks like an issue with your graphic card. Make sure your drivers are updated to the newest available. If that doesn't work, you'll need to give more information about your system. Could be the information provided by CoH Helper. |
Just in case though here is the info from the Helper program:
---System information gathered by CoH Helper version 0.1.1.8---
DxDiag gathered at April 30, 2010 17:59 (-04:00)
Operating System: Windows Vista Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.100218-0019)
System Manufacturer: HP-Pavilion
System Model: NC684AA-ABA a6750y
BIOS: )Phoenix - Award WorkstationBIOS v6.00PG
Central Processor: AMD Phenom(tm) 9650 Quad-Core Processor (4 CPUs), ~2.3GHz
Memory: 7928MB
.Net Memory Report: 5753MB out of 7927MB available
Page File: 13438MB (2640MB currently in use)
C Drive: (AMD 1+0 RAID Ready SCSI Disk Device) 478872MB out of 701525MB (68%) free
D Drive: (AMD 1+0 RAID Ready SCSI Disk Device) 1884MB out of 13727MB (13%) free
E Drive: (HL-DT-ST DVD-RAM GH15L SCSI CdRom Device) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 10
DirectX Diag version: 6.00.6001.18000 (64-bit version)
Display Notes: No problems found.
Sound Notes: No problems found.
No problems found.
Input Notes: No problems found.
Monitor: Generic PnP Monitor
Monitor's Max Resolution: (blank)
Video Device Name: ATI Radeon HD 3200 Graphics
Manufacturer / Chip: ATI Technologies Inc. / ATI Radeon HD 3200 Graphics (0x9610)
Video Memory: 3065 MB
Driver Version: 7.15.0010.0170
Driver Date: 1/14/2009 4:50:38 AM
Driver Language: English
Sound Device Description: Speakers (Realtek High Definition Audio)
Driver File: RTKVHD64.sys
Driver Version: 6.00.0001.5708
Driver Date: 9/24/2008 1:29:48 PM
Sound Device Description: Realtek Digital Output (Realtek High Definition Audio)
Driver File: RTKVHD64.sys
Driver Version: 6.00.0001.5708
Driver Date: 9/24/2008 1:29:48 PM
WMI Information
Motherboard Manufacturer: MSI
Motherboard Model: (empty)
Motherboard Product: Aspen
Motherboard Version: 1.0
BIOS Manufacturer: Phoenix Technologies, LTD
BIOS Name: )Phoenix - Award WorkstationBIOS v6.00PG
BIOS Version: HPQOEM - 42302e31
BIOS Release: 20081112000000.000000+000
Registry Information for Current User
Resolution: 2147483647x2147483647
3D Resolution: -2147483648x-2147483648 (Not using renderscale)
Full Screen: No
Maximized: No
Screen Position: Unknown, Unknown
Refresh Rate: UnknownHz
Vertical Sync Enabled: No
Physics Quality: Unknown (2147483647)
Maximum Particles: Unknown
Max Particle Fill? Unknown
Physics Card Enabled: No
Anti-aliasing: Unknown (2147483647)
Anisotropic Filtering: Unknown (2147483647)
Texture LOD Bias: Unknown (2147483647)
Water Effects: Unknown (2147483647)
Bloom: Unknown (turned off)
Depth of Field Enabled: No
Desaturation Effects (Sepia) Enabled: No
Shader Detail: Unknown (2147483647)
World Texture Level: Unknown (2147483647)
Character Texture Level: Unknown (2147483647)
World Detail Level (Vis_Scale): Unknown
Entity Detail Level: Unknown
Shadows Enabled: No
Gamma Correction: Unknown
Geometry Buffers (VBOs) Enabled: No
Suppression of Extra Player FX Enabled: No
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: Unknown
Show Advertisements: Yes
Audio Mode: Performance
3D Audio: No
FX Sound Volume: Unknown
Music Sound Volume: Unknown
Show Advanced Graphics Options: No
Overall Graphics Quality: Unknown
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: Unknown bytes/second
Current Game Version: 1800.201003300904.10T4r
Installation Directory: C:\Program Files (x86)\City of Heroes
Mod files in the Data directory
No modifications found
atioglxx.dll is ATI's OpenGL driver.
If you have not done so, please update your video card drivers.
http://support.amd.com/us/gpudownload/Pages/index.aspx
Make sure that you choose "Integrated/Motherboard" in the middle column (not Radeon)
Quote:
Ah, and that was the problem.|
Originally Posted by Tex
Make sure that you choose "Integrated/Motherboard" in the middle column (not Radeon)
|
Thank you, looks like I downloaded the wrong drivers before.
Thanks again.
I would also recommend updating Windows Vista to Service Pack 2. It contained many stability fixes that solved several problems people were having with CoH and some other games.
If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.
Black Pebble is my new hero.
I am Having the same problem I try to update the drivers but everything says I have te correct drivers I am running a SONY VAIO
Quote:
Check out these threads:|
Originally Posted by DangerForce
I am Having the same problem I try to update the drivers but everything says I have te correct drivers I am running a SONY VAIO
|
Then post the results of these two programs:
- CoH Helper - it will show us basic computer settings and your CoH configuration.
- HijackThis - it will show us what's running on your computer concurrently with CoH. Click on "Do a system Scan and save a logfile." It will automatically open up Notepad and put the info there. Make sure Wordwrap is off in Notepad (Format > Wordwrap unchecked) before you cut and paste here.
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My laptop won't allow me to update and Sony does not have a newer drivers available and Intel's drivers won't work. so do I just give Up
Quote:
You may want to look at the information on this page on the Intel site.|
Originally Posted by DangerForce
My laptop won't allow me to update and Sony does not have a newer drivers available and Intel's drivers won't work. so do I just give Up
|
You may also want to look at the information in the first post of this thread.
If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.
Black Pebble is my new hero.
Hey everyone,
I just downloaded the trial account for CoH, however when I try and run it the game crashes while loading.
It says the "The crash occured in atioglxx.dll"
Appreciate any help I could get.
Thanks