Issues with Updater


Arbegla

 

Posted

Well, issue 17 hasn't panned out like I planned...


I click on my handy dandy CoH shortcut on my desktop this morning, it verifies the pre-download I had, and loads up into City. Of course, the servers are down, but I just wanted to see the pop-up for Ultra mode, as my video card can handle it.

So I exit out of the login screen, and browse the forums for a few hours, re download Mids, toy around, etc until about 10:30am MST (as that’s about the time the server should've been up, but that’s not my problem as I shortly find out)

I click on my handy dandy CoH shortcut on my desktop again, click past 'next' and "I agree" and it loads the blue 'loading screen' but doesn't turn the full blue (it looked rather dull actually) I didn't think anything of it, as I just went back to browsing the forums, waiting for the City Of Heroes window minimized at my start bar, to start flashing at me (I run window XP pro, service pack 3) like it always does just as its finished loading, and nothing. So I get curious, and click on the minimized window, and nothing. The fancy loading screen is still the same faded blue, and nothing else, no fancy statesmen and his crowd of hero picture, nada.

So knowing the bit of tech work I know, I instantly check task manager, as nothing else in my computer is lagging, (I have 4 gigs of ram, I know windows XP only see about 3.25 of it, but that’s again, not the issue) and I see the cityofheroes.exe file generating only about 80KB of space, and not increasing (like it normally does) so I just highlight it, and end task. Its not responding, which I already knew, and I force it to end.

Then I click on my now, not so handy-dandy CoH shortcut, and try again. This time I play a lot of attention to what it does, and its nothing. Not even the blue loading screen. It just does nothing. So again, I load up task manager, and it’s the same 80KB on the cityofheroes.exe file.

At the point, I'm thinking the worst. So I backup all my costumes, and logs, and basically anything I know won't survive a full delete and reinstall, and delete my pigg folder at first. As I have a working CoH test, I copy the pigg folder from my test directory to my live directory and try it that way (as downloading the entire thing again will just take a lot of time) So I try my CoH live shortcut, and I hit the verify files button, and try to load it back up. Again, nothing.

I try running the uninstaller, re download the file from the plaync.com website, and copy over the piggs from my test folder, re verify and let it do the file manifest thing. Still nothing.


So the TL/DR version:

I'm running Windows Professional, Service pack 3, with 3.25Gigs of ram, City of heroes was working just fine last night, and now today the shortcut isn't loading into the login screen at all, and its stalling out on task manager at about 80KB. Anyone have any ideas on what could be causing this?


 

Posted

I didn't check the Task Manager, but I have the same problem. The little blue "loading" bar starts and then stops before it even gets to it's full blue color. Then, the "COH has encountered a problem" box shows up (the one that allows you to type in what you were doing when it happened) and then nothing. This was working fine as of 4am EST this morning.


"...freedom isn't a commodity to compromise." -- Captain America, New Avengers #21

Guide to Base Teleporters

 

Posted

I'm currently re downloading the entire City of file manifest (full uninstall and reinstall) and as it'll take about 3 hours, give or take, to finish, anyone have any idea what might have caused this problem, and if a reinstall will even fix it? (as copying over the pigg files from test didn't work the first time around)


 

Posted

A friend of mine is having the same problems, have told them to redo the city of heroes game again to see if it works again, will know in awhile if it does.


 

Posted

I've got this same problem, I was able to get to the live server right after I had installed the new patch. I messed around with Ultra settings for a few then logged off. I came back to try to get on a few hours later and I click on the shortcut, click "Next" and "I Agree" only to come to reach the dull bar that says "Loading..." I've let it sit for an hour and it has done nothing. I've also updated my video drivers.


 

Posted

Yeah... I'm not a techy what-so-ever, and on my short-cut it keeps on saying stuff like, "Fixing files: piggs/sound.pigg" and it says it has ohh.... 194906:15:46 Remaining, which it usually has somethin preposterous like that at first, but it hasn't gone away yet, and it hasn't gotten anywhere through it's "fixing" stuff.... This is super annoying, I just wanna play my game! I probably won't even use Ultra mode, I don't like having super graphics.
I can't even go to "Next ->" button, I only have the option to "Quit".


 

Posted

Ive also run into a problem. i clicked on the test updater and the normal updater and began updating the new data.

a small box popped up saying there was an updater error, and that either I didnt have enough memory or that I was updating to a file that didnt work or something like that.

Anyone have a similar issue?


So you mean you'll put down your rock, and I'll put down my sword; and we'll try and kill each other like civilized people?

Dubbed first knight of pep-istan by her majesty Queen Pepcat. first catmonaut to walk onna moon.

PENGUIN!!!...(^)>
...............C(...)D
.................m.m

 

Posted

Hi folks. I had the same issue on my workstation, which runs XP-SP3.

EDIT: This is only for those getting an error regarding "Can't create directory //<computername>/c$/games/coh You don't have correct permissions or directory has been moved..." or something like that.

Solution 1: Delete your current shortcut to coh. Create a new shortcut to cohupdater.exe. Run it. Does everything work now? If not, go to solution 2.

Solution 2: Delete your current shortcut. Make a COPY of cohupdater.exe to your desktop. Run it. *IF* it asks you where to install it, point it back to your old directory. It didn't ask me. Just reinstalled.

Once done updating, close it, don't hit next. Delete the COPY of the cohupdater.exe you put on the desktop. Create a new shortcut on the desktop if one wasn't automatically generated.


Be well, people of CoH.