Mapserver


Ironblade

 

Posted

As soon as I start to have fun, I always get the 'Disconnected from Mapserver.' This is really frustrating. Honestly I cannot continue to play like this. I am playing on Virtue.

Alright, not sure of the hostility of these forms so I will list what I have already tried and information I have gathered:

I have/am
-Playing on windows 7. Yes, I am running the game as administrator
-Connected directly to my Internet modem
-Made sure I am not downloading anything else
-All Updaters and other Internet applications are closed (I disabled windows update)
-Updated my Ethernet drivers (NVIDIA nForce 10/100/1000 Mbps Ethernet)
-Updated my Graphics drivers (NVIDIA GeForce 8800 GTS 320mb)
-Updated my Sound drivers (ASUS Realtek HD Audio (built-in))
-Updated my system BIOS
-Playing in windowed mode
-Disabled my firewall and virus applications
-I have used /netgraph to check and it things are perfectly green up to the disconnect (even then I see nothing)
-I have tried both /net_error_correction 1 and /net_error_correction 2 to no discernible result.
-I had before I connected directly to my modem, opened all ports on my hardware firewall (no change)

I am a bit out of ideas. I want to be able to play the game, but if I get disconnected in the middle of a mission or just while standing around it really isn't fair to teammates (especially since I like to play an empath).

I only recently picked the game back up. But if this continues, I will have to drop it again. If there is anything you can do to help, I would be greatful!


 

Posted

I'd consider looking at the tech boards and reading this post before starting your own there. Paying specific attention to the "how to post" link about using CoH Helper (link in the post may be incorrect, so use this one), and HijackThis when posting in order to maximize our fellow tech minded forumites in their effort to resolve your problem.

And you've pretty much covered the usual suspects, although without the detailed system information that the two above applications would provide us, it is difficult to pin down the problem, and the tech boards would put you in contact with those better suited to ironing out hard to find problems.

EDIT: And welcome to the forums.


"My inner mind has become a reality-cracking overgod. He torments me! Help!"

 

Posted

Welcome - and a few questions.

Are there any pattern in when you mapserver: can it happen after 5 minutes, or is it after an hour; is it when you are loading a zone; can you physically hear if your computer is working like harddisk spinning?
Have you checked that your page file is large enough, and that your harddisk isn't defragged?

But as Grim Heaper said, be sure to include those reports.


 

Posted

Here is that output form CoH Helper. Also I it happens seemingly randomly, it might happen after 5 minutes or after an hour or 2. It doesn't happen during map loading (at least it hasn't yet). There seems to be no link to hard disk activity that I can figure. As for defragging, I just installed the game, but I can give it a try (usually takes awhile however).

---System information gathered by CoH Helper version 0.1.1.8---

DxDiag gathered at April 17, 2010 10:30 (-04:00)
Operating System: Windows 7 Professional 64-bit (6.1, Build 7600) (7600.win7_gdr.100226-1909)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 04/08/09 16:53:02 Ver: 08.00.14
Central Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 5000+ (2 CPUs), ~2.6GHz
Memory: 4096MB
.Net Memory Report: 2699MB out of 4095MB available
Page File: 6600MB (1587MB currently in use)
C Drive: (SAMSUNG SP1614C ATA Device) 31251MB out of 152524MB (20%) free
Q Drive: (WDC WD5000AAKS-07A7B0 ATA Device) 194154MB out of 476810MB (40%) free
D Drive: (EPYVA 2F8PEF4 SCSI CdRom Device) zero-size drive
E Drive: (HL-DT-ST DVD-RAM GH22LS30 ATA Device) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 11
DirectX Diag version: 6.01.7600.16385 (64-bit version)

Display Notes: No problems found.

No problems found.
Sound Notes: No problems found.

No problems found.

No problems found.
Input Notes: No problems found.

Monitor:
Monitor's Max Resolution: (blank)
Video Device Name: NVIDIA GeForce 8800 GTS
Manufacturer / Chip: NVIDIA / GeForce 8800 GTS
Video Memory: 2084 MB
Driver Version: 8.17.11.9621
Driver Date: 1/12/2010 1:03:34 PM
Driver Language: English

Monitor:
Monitor's Max Resolution: (blank)
Video Device Name: NVIDIA GeForce 8800 GTS
Manufacturer / Chip: NVIDIA / GeForce 8800 GTS
Video Memory: 2084 MB
Driver Version: 8.17.11.9621
Driver Date: 1/12/2010 1:03:34 PM
Driver Language: English

Sound Device Description: Speakers (Realtek High Definition Audio)
Driver File: RTKVHD64.sys
Driver Version: 6.00.0001.5953
Driver Date: 10/6/2009 6:51:22 PM

Sound Device Description: Realtek Digital Output (Realtek High Definition Audio)
Driver File: RTKVHD64.sys
Driver Version: 6.00.0001.5953
Driver Date: 10/6/2009 6:51:22 PM

Sound Device Description: Realtek Digital Output(Optical) (Realtek High Definition Audio)
Driver File: RTKVHD64.sys
Driver Version: 6.00.0001.5953
Driver Date: 10/6/2009 6:51:22 PM


WMI Information
Motherboard Manufacturer: ASUSTeK Computer INC.
Motherboard Model: (empty)
Motherboard Product: M3N78-EM
Motherboard Version: Rev X.0x
BIOS Manufacturer: American Megatrends Inc.
BIOS Name: BIOS Date: 04/08/09 16:53:02 Ver: 08.00.14
BIOS Version: 040809 - 20090408
BIOS Release: 20090408000000.000000+000

Registry Information for Current User
Resolution: 1440x900
3D Resolution: 1440x900 (Not using renderscale)
Full Screen: No
Maximized: No
Screen Position: 61, 35
Refresh Rate: 60Hz
Vertical Sync Enabled: No

Physics Quality: High
Maximum Particles: 50000
Max Particle Fill? 10.000
Physics Card Enabled: No

Anti-aliasing: 4x
Anisotropic Filtering: 4x
Texture LOD Bias: Smooth
Water Effects: High Quality
Bloom: 1.000 (turned on)
Depth of Field Enabled: Yes
Desaturation Effects (Sepia) Enabled: Yes
Shader Detail: High

World Texture Level: Very High
Character Texture Level: Very High
World Detail Level (Vis_Scale): 2.000
Entity Detail Level: 2.000
Shadows Enabled: Yes
Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: Yes
Suppression of Extra Player FX Enabled: No
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: 3.000
Show Advertisements: Yes

Audio Mode: Performance
3D Audio: Yes
FX Sound Volume: 1.000
Music Sound Volume: 0.600

Show Advanced Graphics Options: Yes
Overall Graphics Quality: 1.000
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: Unknown bytes/second
Current Game Version: 1600.20100114.11T
Installation Directory: C:\Program Files (x86)\City of Heroes

Mod files in the Data directory
No modifications found

Not listed here but my downpipe is about 260 kb/s or 266,240 bytes per second. My upstream is around 50 kb/s or 51,200 bytes per second.


 

Posted

I can't see any obvious problems in your setup.

Your graphic settings are at max. Have you tried lowering them some and see if that changes anything?

Regarding your internet connection. Is that shared, i.e. could there be others that effect the bandwidth you get?


 

Posted

Well, it is DSL, so it is over the phoneline, but there isn't anything I can do about that, and I don't have problems with other internet connections (or internet games).


 

Posted

One thing you can try - not as a solution, but as part of troubleshooting.

You're playing on Virtue, which is a West Coast server. You could try one of the East coast servers, and see if that is the same.
East Coast servers: Freedom, Infinity, Liberty, Pinnacle, Triumph and Liberty.


 

Posted

I suppose I can try Freedom.


 

Posted

But to be honest, I really enjoyed the Roleplay content of Virtue.


 

Posted

Do it anyway. It's a troubleshooting step. If you only have the problem on West Coast servers, that suggests the problem lies between you and NCSoft's servers for that location and you're screwed. If you have the same issue with both coast servers, then you need to look for something else (at your end).


Paragon City Search And Rescue
The Mentor Project

 

Posted

Oh right, I did do it actually. I was able to play for about an hour before it dropped. However it didn't seem tod rop during an extensive character creation like Virtue does.


 

Posted

It's hard to say if it's really indicative.
I would suggest you did try to do a little log, to see if there show up any patterns.

Like logging date, time, server, playtime and number of mapservers.

Time of day might be relevant if your internet service provider uses different connection points during the day.


 

Posted

Yeah... time of day, if you can ping them - and try a server other than freedom, as you're looking at the two most populated servers with it and virtue. (Just for the heck of it.) Champion, Guardian, etc. might be good for comparison.

(Yeah, trying to help. This isn't a secret plot to get you into making more characters, slipping down the road to altaholism... much.)

Also - wiki page with which servers are on which coast. Might help troubleshoot.