Please help!
By
Borderline Boss,
Posted on: 2010-04-08 18:48 in ALL ACCESS Gameplay Technical Issues Bugs
your video drivers are showing corrupt. if you can get it to boot in safe mode, you may be able to fix it.
Yep, the area where your video driver info should be is blank... that means something's wrong with them.
Monitor:
Monitor's Max Resolution: (blank)
Video Device Name:
Manufacturer / Chip: /
Video Memory: n/a
Driver Version:
Driver Date: 1/1/0001 12:00:00 AM
Driver Language:
As you can see it doesn't list anything about your video card... that's a big red letter that something's wrong. Try uninstalling your video card drivers, run a driver cleaner app (sorry, don't have a url offhand) and get the latest drivers from either Nvidia or ATI depending on which video card you have. That ought to correct your problems.
That section should list your video card, for example "Nvidia 9600GS" or whatever, the memory on the video card, the driver version and all that good stuff.
COH has just been murdered by NCSoft. http://www.change.org/petitions/ncso...city-of-heroes
Quote:
|
Originally Posted by Call Me Awesome
Yep, the area where your video driver info should be is blank... that means something's wrong with them.
Monitor: Monitor's Max Resolution: (blank) Video Device Name: Manufacturer / Chip: / Video Memory: n/a Driver Version: Driver Date: 1/1/0001 12:00:00 AM Driver Language: As you can see it doesn't list anything about your video card... that's a big red letter that something's wrong. Try uninstalling your video card drivers, run a driver cleaner app (sorry, don't have a url offhand) and get the latest drivers from either Nvidia or ATI depending on which video card you have. That ought to correct your problems. That section should list your video card, for example "Nvidia 9600GS" or whatever, the memory on the video card, the driver version and all that good stuff. |
Hmm, I uninstalled my graphics card via safemode, I assume that's why it isn't showing up. When I had it on it wouldn't load windows for some reason, once I uninstalled them it let me right in
http://www.xtranormal.com/watch/6685529/3-hot-and-vex-3
Quote:
That's because they were corrupted; by uninstalling them you're using the built-in windows drivers which severely limit the abilities of the graphics card. By "severely limit" I mean roughly the level of a low end graphics card from the early 1990's... there's no way COH will run.|
Originally Posted by Borderline Boss
Hmm, I uninstalled my graphics card via safemode, I assume that's why it isn't showing up. When I had it on it wouldn't load windows for some reason, once I uninstalled them it let me right in
|
You need to install the latest video drivers for your graphics card, if you have an Nvidia card get them from here. If you have an ATI card get them from here. Get the drivers that match your operating system and graphics card.
Without drivers for your graphics card trying to do anything beyond web browsing and word processing is futile.
COH has just been murdered by NCSoft. http://www.change.org/petitions/ncso...city-of-heroes
Quote:
I see I see, well thanks for the help!
|
Originally Posted by Call Me Awesome
That's because they were corrupted; by uninstalling them you're using the built-in windows drivers which severely limit the abilities of the graphics card. By "severely limit" I mean roughly the level of a low end graphics card from the early 1990's... there's no way COH will run.
You need to install the latest video drivers for your graphics card, if you have an Nvidia card get them from here. If you have an ATI card get them from here. Get the drivers that match your operating system and graphics card. Without drivers for your graphics card trying to do anything beyond web browsing and word processing is futile. |
http://www.xtranormal.com/watch/6685529/3-hot-and-vex-3
Well I've updated all my drivers, and have been able to get into CoH for about 15 minutes before I froze, and instead of my mouse blinking it was as if someone threw different colors of paint all over my pocket d screen. I don't know how to fix this freezing and graphical problem =(
---System information gathered by CoH Helper version 0.1.1.8---
DxDiag gathered at April 9, 2010 16:43 (-04:00)
Operating System: Windows Vista Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.091208-0542)
System Manufacturer: HP-Pavilion
System Model: RN661AA-ABA a1747c
BIOS: Phoenix - AwardBIOS v6.00PG
Central Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 4600+ (2 CPUs), ~2.4GHz
Memory: 3582MB
.Net Memory Report: 2241MB out of 3581MB available
Page File: 4004MB (1036MB currently in use)
C Drive: (ST325082 0AS SCSI Disk Device) 139756MB out of 232063MB (60%) free
D Drive: (ST325082 0AS SCSI Disk Device) 6347MB out of 6408MB (99%) free
E Drive: (HL-DT-ST DVDRRW GSA-H30L SCSI CdRom Device) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 11
DirectX Diag version: 7.00.6002.18107 (32-bit version)
Display Notes: No problems found.
Sound Notes: No problems found.
No problems found.
Input Notes: No problems found.
Monitor: HP w19b/w19e Wide LCD Monitor
Monitor's Max Resolution: (blank)
Video Device Name: NVIDIA GeForce 8500 GT
Manufacturer / Chip: NVIDIA / GeForce 8500 GT
Video Memory: 2032 MB
Driver Version: 8.17.0011.9713
Driver Date: 3/16/2010 2:51:59 AM
Driver Language: English
Sound Device Description: Speakers (Realtek High Definition Audio)
Driver File: RTKVHDA.sys
Driver Version: 6.00.0001.5789
Driver Date: 2/11/2009 12:38:14 PM
Sound Device Description: Realtek Digital Output (Realtek High Definition Audio)
Driver File: RTKVHDA.sys
Driver Version: 6.00.0001.5789
Driver Date: 2/11/2009 12:38:14 PM
WMI Information
Motherboard Manufacturer: ASUSTek Computer INC.
Motherboard Model: (empty)
Motherboard Product: NODUSM3
Motherboard Version: 1.05
BIOS Manufacturer: Phoenix Technologies, LTD
BIOS Name: Phoenix - AwardBIOS v6.00PG
BIOS Version: HPQOEM - 42302e31
BIOS Release: 20061215000000.000000+000
Registry Information for Current User
Resolution: 1024x768
3D Resolution: 1024x768 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: Yes
Physics Quality: None
Maximum Particles: 50000
Max Particle Fill? 10.000
Physics Card Enabled: No
Anti-aliasing: None
Anisotropic Filtering: 4x
Texture LOD Bias: Smooth
Water Effects: None
Bloom: 1.000 (turned off)
Depth of Field Enabled: No
Desaturation Effects (Sepia) Enabled: Yes
Shader Detail: Low (no world bumpmaps)
World Texture Level: Medium
Character Texture Level: Very High
World Detail Level (Vis_Scale): 0.800
Entity Detail Level: 1.000
Shadows Enabled: Yes
Gamma Correction: 0.798
Geometry Buffers (VBOs) Enabled: Yes
Suppression of Extra Player FX Enabled: No
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: 3.000
Show Advertisements: Yes
Audio Mode: Performance
3D Audio: No
FX Sound Volume: 1.000
Music Sound Volume: 0.600
Show Advanced Graphics Options: No
Overall Graphics Quality: 0.300
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: 9804600 bytes/second
Current Game Version: 1600.20100114.11TC
Installation Directory: C:\Program Files\City of Heroes
Mod files in the Data directory
No modifications found
http://www.xtranormal.com/watch/6685529/3-hot-and-vex-3
sounds like your video card is on the way out. that or your motherboard. if you have a video card that you know works, try switching it out and see what happens.
Quote:
i have a nvidia like 6500 this came with, ima try that, thanks.
|
Originally Posted by Sharker_Quint
sounds like your video card is on the way out. that or your motherboard. if you have a video card that you know works, try switching it out and see what happens.
|
http://www.xtranormal.com/watch/6685529/3-hot-and-vex-3
If you are getting coloured artifacts on the screen then your vid card is either overheating or faulty. Clean all the dust from the cards fan etc. and try it, if you still get problems then you need a new card.
CoH has been working fine for the last 3 years for me, but 2 weeks ago I loaded up CoH and it froze. My cursor started blinking and shortly after I couldn't move it. I couldn't alt-tab, Ctrl+alt+delete, click the windows up button thing. I eventually, after 10 minutes of just staring at a frozen log-in screen forced my computer off with the button of death! I basically redid that and it happened again. The third time I tried to load up windows it wouldn't go! It froze right after the black windows loading screen and right before showing me the user accounts. I continued to get this problem, but eventually gave up and went on my vacation. I returned yesterday to get this same problem I had, I was able to system restore before this started happening and try to play CoH again, but every time I loaded it up and got in it froze, the cursors started blinking, I couldn't move it anymore and had to force a shut down. At this point my drivers were up to date and everything, I uninstalled the old ones. Now, the only way I was able to get into windows was uninstalling my graphic card through safe mode. Please help, I don't know what is happening!!!
By the way, I have an Nvidia Geforce 8500 GT.
---System information gathered by CoH Helper version 0.1.1.8---
DxDiag gathered at April 8, 2010 21:37 (-04:00)
Operating System: Windows Vista™ Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.091208-0542)
System Manufacturer: HP-Pavilion
System Model: RN661AA-ABA a1747c
BIOS: Phoenix - AwardBIOS v6.00PG
Central Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 4600+ (2 CPUs), ~2.4GHz
Memory: 3582MB
.Net Memory Report: 2505MB out of 3581MB available
Page File: 4108MB (932MB currently in use)
C Drive: (ST325082 0AS SCSI Disk Device) 144820MB out of 232063MB (62%) free
D Drive: (ST325082 0AS SCSI Disk Device) 6347MB out of 6408MB (99%) free
E Drive: (HL-DT-ST DVDRRW GSA-H30L SCSI CdRom Device) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 11
DirectX Diag version: 7.00.6002.18107 (32-bit version)
Display Notes: No problems found.
Sound Notes: No problems found.
No problems found.
Input Notes: No problems found.
Monitor:
Monitor's Max Resolution: (blank)
Video Device Name:
Manufacturer / Chip: /
Video Memory: n/a
Driver Version:
Driver Date: 1/1/0001 12:00:00 AM
Driver Language:
Sound Device Description: Speakers (Realtek High Definition Audio)
Driver File: RTKVHDA.sys
Driver Version: 6.00.0001.5789
Driver Date: 2/11/2009 12:38:14 PM
Sound Device Description: Realtek Digital Output (Realtek High Definition Audio)
Driver File: RTKVHDA.sys
Driver Version: 6.00.0001.5789
Driver Date: 2/11/2009 12:38:14 PM
WMI Information
Motherboard Manufacturer: ASUSTek Computer INC.
Motherboard Model: (empty)
Motherboard Product: NODUSM3
Motherboard Version: 1.05
BIOS Manufacturer: Phoenix Technologies, LTD
BIOS Name: Phoenix - AwardBIOS v6.00PG
BIOS Version: HPQOEM - 42302e31
BIOS Release: 20061215000000.000000+000
Registry Information for Current User
Resolution: 1280x768
3D Resolution: 1280x768 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: Yes
Physics Quality: None
Maximum Particles: 50000
Max Particle Fill? 10.000
Physics Card Enabled: No
Anti-aliasing: None
Anisotropic Filtering: 4x
Texture LOD Bias: Smooth
Water Effects: None
Bloom: 1.000 (turned off)
Depth of Field Enabled: No
Desaturation Effects (Sepia) Enabled: Yes
Shader Detail: Low (no world bumpmaps)
World Texture Level: Medium
Character Texture Level: Very High
World Detail Level (Vis_Scale): 0.800
Entity Detail Level: 1.000
Shadows Enabled: Yes
Gamma Correction: 0.804
Geometry Buffers (VBOs) Enabled: Yes
Suppression of Extra Player FX Enabled: No
Suppression of FX When Camera Close Enabled: Yes
Close Suppression Range: 3.000
Show Advertisements: Yes
Audio Mode: Performance
3D Audio: No
FX Sound Volume: 1.000
Music Sound Volume: 0.600
Show Advanced Graphics Options: No
Overall Graphics Quality: 0.300
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: 5920270 bytes/second
Current Game Version: 1600.20100114.11TC
Installation Directory: C:\Program Files\City of Heroes
Mod files in the Data directory
No modifications found
http://www.xtranormal.com/watch/6685529/3-hot-and-vex-3