Some Random Crash help please
By
Eislor,
Posted on: 2010-04-02 16:48 in ALL ACCESS Gameplay Technical Issues Bugs
Dell finally updated there drivers for the audio. I went from 9/7/2007 version 6.10.0.5609 updated to 9/13/2007 version 6.10.0.5614. Havent had a chance to test anything....hopefully tonight after work.
Anything else I might try or anyone sees?
With increasing number of crashes, I would also look for hardware that might be failing.
I would for a start suggest, that you also check the temperatures of your CPU and GPU. It might be that dust has been building up inside, and it starts overheating.
Well...I made sure that there was no dust build up on the fans and used compressed air to blow them out. I crashed twice last night. Once while fighting and again just standing around and then when I tried to move it crashed.
I have had no problems playing fallout 3 so I dunno...its frustrating...
I'm curious as to where you got the video driver you are using, I looked through Dell's web site and couldn't find a Win 7 video driver for that laptop you're using. Did the crashes start shortly after the upgrade to Win 7, or the change in video drivers? I'm wondering if there is some oddity between that driver, your laptop and OpenGL which is causing the crashes.
You might want to watch this post at Laptop2go, its about someone who can't get their video drivers installed on a Dell M1730. If you haven't tried it you can check out Laptop2Go's driver search and see what they have for your laptop.
Good luck, hopefully someone with more experience with laptops will stop off in this thread with advice.
"I used to make diddly squat, but I've been with the company for 16 years and have had plenty of great raises. Now I just make squat" -- Me
Pediatric brain tumors are the #1 cause of cancer related deaths in children.
Thanks for the link eislor I will check it out. Thats where I got my video drivers from and had no problem installing them...at least it appears to have all installed correctly. When I jumped to win7 Dell hadnt release any drivers for my lappy but they have now. Maybe I should just do another fresh install and updates and see how that goes....I dunno....
The game was crashing when I had xp installed for a few months ago. I figured I would go ahead an make the jump to win7 but it still crashed at least once a session. It was just about 2 patches ago....I think...is when it got worse...multiple crashes in each session....
Sounds like the issue my friend has with laptop, you might wanna check to see if your ram and vid memory are being shared or not. If they are, there's likely a good chance its causing memory issues that lead to crashing anytime you put a load on your RAM (clicking the market/trainers/stores...moving after being inactive for a period of time, etc).
@Dispari's Personal Assistant
"I might not be 'l33t', but that doesn't change that you're still a noob..."
Hi - My game started to crash and it seems to be getting progressively worse. It seemed to get worse around 3 updates ago but can not be sure. It used to crash once a session and then behave. Now it is just being plain naughty.
This is what I am currently running:
Windows 7 - 64bit
Intel Core2 Duo CPU T7700 @ 2.4GHz
4Gig of mem
Duo SLI capable NVIDIA GeForce 8700M GT
I have dropped my settings to performance, I have tried running in and out of SLI mode. Currently running out of SLI. IT seems to happen mostly when the game goes under load like the system is processing something about to occur. Buuuut it has also crashed while zoning to other areas, zoning into a mish, or even about to click on a glowing. I think this is the looping sound bug that I have heard about because my sound does start to repeat and loop. Looking at some of this info, it would seem my sound drivers are out of date but I am unable to find anything newer. Everything newer I find is not compatible.
Here is my cohhelper.log and hijackthis.log.
Any help is appreciated!
cohhelper:
---System information gathered by CoH Helper version 0.1.1.8---
DxDiag gathered at April 1, 2010 15:11 (-04:00)
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
System Manufacturer: Dell Inc.
System Model: MXG071
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A10
Central Processor: Intel(R) Core(TM)2 Duo CPU T7700 @ 2.40GHz (2 CPUs), ~2.4GHz
Memory: 4096MB
.Net Memory Report: 3095MB out of 4094MB available
Page File: 6975MB (1210MB currently in use)
C Drive: (TOSHIBA MK2051GSY ATA Device) 110857MB out of 140247MB (79%) free
D Drive: (TOSHIBA MK2051GSY ATA Device) 27766MB out of 40205MB (69%) free
E Drive: (MATSHITA BD-RE UJ-220 ATA Device) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 11
DirectX Diag version: 6.01.7600.16385 (64-bit version)
Display Notes: No problems found.
Sound Notes: No problems found.
No problems found.
Input Notes: No problems found.
Monitor:
Monitor's Max Resolution: (blank)
Video Device Name: NVIDIA GeForce 8700M GT
Manufacturer / Chip: NVIDIA / GeForce 8700M GT
Video Memory: 2030 MB
Driver Version: 8.17.11.9621
Driver Date: 1/12/2010 12:03:33 AM
Driver Language: English
Sound Device Description: Speakers / Headphones (SigmaTel High Definition Audio CODEC)
Driver File: stwrt64.sys
Driver Version: 6.10.5609.0000
Driver Date: 9/7/2007 11:26:06 AM
Sound Device Description: Digital Output Device (SPDIF Out) (SigmaTel High Definition Audio CODEC)
Driver File: stwrt64.sys
Driver Version: 6.10.5609.0000
Driver Date: 9/7/2007 11:26:06 AM
WMI Information
Motherboard Manufacturer: Dell Inc.
Motherboard Model: (empty)
Motherboard Product:
Motherboard Version:
BIOS Manufacturer: Dell Inc.
BIOS Name: Phoenix ROM BIOS PLUS Version 1.10 A10
BIOS Version: DELL - 27d80c10
BIOS Release: 20081216000000.000000+000
Registry Information for Current User
Resolution: 1903x1132
3D Resolution: 1903x1132 (Not using renderscale)
Full Screen: No
Maximized: No
Screen Position: 2, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: Yes
Physics Quality: None
Maximum Particles: 50000
Max Particle Fill? 10.000
Physics Card Enabled: No
Anti-aliasing: 4x
Anisotropic Filtering: 4x
Texture LOD Bias: Smooth
Water Effects: None
Bloom: 1.000 (turned off)
Depth of Field Enabled: No
Desaturation Effects (Sepia) Enabled: Yes
Shader Detail: Low (no world bumpmaps)
World Texture Level: Medium
Character Texture Level: Very High
World Detail Level (Vis_Scale): 0.800
Entity Detail Level: 1.000
Shadows Enabled: No
Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: Yes
Suppression of Extra Player FX Enabled: No
Suppression of FX When Camera Close Enabled: Yes
Close Suppression Range: 3.000
Show Advertisements: Yes
Audio Mode: Performance
3D Audio: No
FX Sound Volume: 1.000
Music Sound Volume: 0.000
Show Advanced Graphics Options: Yes
Overall Graphics Quality: 0.300
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: 590520 bytes/second
Current Game Version: 1600.20100114.10T
Installation Directory: C:\Program Files (x86)\City of Heroes
Mod files in the Data directory
No modifications found
.................................................. .
Hijackthis:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:14:20 PM, on 4/1/2010
Platform: Unknown Windows (WinNT 6.01.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16385)
Boot mode: Normal
Running processes:
C:\Program Files (x86)\Common Files\Logitech\LCD Manager\LCDMon.exe
C:\Windows\OEM02Mon.exe
C:\Program Files (x86)\Common Files\Logitech\LCD Manager\Applets\LCDClock.exe
C:\Program Files (x86)\Common Files\Logitech\LCD Manager\Applets\LCDCountdown.exe
C:\Program Files (x86)\Common Files\Logitech\LCD Manager\Applets\LCDMedia.exe
C:\Program Files (x86)\Common Files\Logitech\LCD Manager\Applets\LCDPOP3.exe
C:\Program Files (x86)\Internet Explorer\IELowutil.exe
C:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.google.com/accounts/Serv...t<mplcache=2
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O4 - HKLM\..\Run: [Launch LCDMon] "C:\Program Files (x86)\Common Files\Logitech\LCD Manager\lcdmon.exe"
O4 - HKLM\..\Run: [OEM02Mon.exe] C:\Windows\OEM02Mon.exe
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~1\OFFICE11\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\HmelyoffLabs\VHToolkit\Skype4COM.dll
O23 - Service: Andrea ST Filters Service (AESTFilters) - Unknown owner - C:\Windows\system32\AESTSr64.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: ESET HTTP Server (EhttpSrv) - ESET - C:\Program Files\ESET\ESET Smart Security\EHttpSrv.exe
O23 - Service: ESET Service (ekrn) - ESET - C:\Program Files\ESET\ESET Smart Security\x86\ekrn.exe
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: SigmaTel Audio Service (STacSV) - Unknown owner - C:\Windows\system32\STacSV64.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
--
End of file - 6309 bytes