Account troubles


Adeon Hawkwood

 

Posted

I recently made a trail account and I liked the game so I got it today. only the box says it comes with the first month for free. I already redeemed the code but my account still says "Trial" What do I do?


 

Posted

Well first off you need to log out of the game and back in for the upgrade to take effect (I suspect you've done thins but just in case). Secondly as part of setting up the account you do need to setup a subscription in order to get the free month (you can cancel before the free month is up). If you've done both of those then I'm not sure what to tell you. Where are you seeing that you are still on a trial account?


 

Posted

Quote:
Originally Posted by Adeon Hawkwood View Post
Well first off you need to log out of the game and back in for the upgrade to take effect (I suspect you've done thins but just in case). Secondly as part of setting up the account you do need to setup a subscription in order to get the free month (you can cancel before the free month is up). If you've done both of those then I'm not sure what to tell you. Where are you seeing that you are still on a trial account?
I didn't long on, I was under account settings and it sound the account was still trial. Also I don't have a credit card...so I don't get a free month?


 

Posted

Quote:
Originally Posted by LightinDark132 View Post
I didn't long on, I was under account settings and it sound the account was still trial. Also I don't have a credit card...so I don't get a free month?
That's probably it then, when you enter the code you get prompted to setup a subscription. If you don't set one up then the code doesn't get applied to the account (as far as I know). Options if you don't have a credit card are to use paypal or purchase a game time card from a store.


 

Posted

I Didn't set up a subscription. What if I buy a game time card? will I get the bonus month? (The ones you buy in game stores, not online)


 

Posted

Quote:
Originally Posted by LightinDark132 View Post
I Didn't set up a subscription. What if I buy a game time card? will I get the bonus month? (The ones you buy in game stores, not online)
I think you will but I'm not certain. If you wait a bit hopefully someone more useful will wonder by this thread and answer you.

Also, since I forgot to say before welcome to the game.


 

Posted

Quote:
Originally Posted by Adeon Hawkwood View Post
I think you will but I'm not certain. If you wait a bit hopefully someone more useful will wonder by this thread and answer you.

Also, since I forgot to say before welcome to the game.
Alright, thank you and thanks again for the warm welcome!


 

Posted

Ah ha! I figured it out...apprently it didn't register the first time I Tried to activate my account. After doing that I used a time card and got my 2 months plus the 1. Thanks for the help


 

Posted

Quote:
Originally Posted by LightinDark132 View Post
Ah ha! I figured it out...apprently it didn't register the first time I Tried to activate my account. After doing that I used a time card and got my 2 months plus the 1. Thanks for the help
Excellent. Any time you upgrade/add a code that includes a free month it will be added to your game time. i'd picked up a few of the old editions for the goodies that came with them and the extra month has always been added as well.


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Posted

Basically they want you to set up a subscription - but it won't charge until the free time is over (if you put in a CC).

It's not as clear as it could be, for sure.


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