New laptop


Father Xmas

 

Posted

Hi, I recently reinstalled COX on my new laptop which has windows 7 and a nvidia card. It took about 3 days , but it finally loaded the updater to where I can click "next" etc to get to the login screen. The screen loads and all, and i can hear the game music, but there is NO picture. Just a black screen on the CoX game window. anyone know why? maybe i didn't download something all the way or I have to activate my video card somehow?


 

Posted

I had the same thing happen to me on my new laptop. I searched around here some, and somebody described something similar that went away after they downloaded graphics drivers, so that's what I did.

Game runs fine, except that despite being an Nvidia card with all the ageia physx stuff, the game still doesn't recognize it as such and leaves the option greyed out.


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Posted

Quote:
Originally Posted by Todd_3465 View Post
I had the same thing happen to me on my new laptop. I searched around here some, and somebody described something similar that went away after they downloaded graphics drivers, so that's what I did.

Game runs fine, except that despite being an Nvidia card with all the ageia physx stuff, the game still doesn't recognize it as such and leaves the option greyed out.
Downloaded graphics drivers? Not quite sure what that means, do i have to purchase software FOR the graphics card, or can I just download that component somewhere online? haha...

Core duo, nvidia 260, asus

if anyone's wondering. windows 7 too.


 

Posted

Quote:
Originally Posted by Todd_3465 View Post
I had the same thing happen to me on my new laptop. I searched around here some, and somebody described something similar that went away after they downloaded graphics drivers, so that's what I did.

Game runs fine, except that despite being an Nvidia card with all the ageia physx stuff, the game still doesn't recognize it as such and leaves the option greyed out.
Oh my gosh...19 hours to download this driver -_-


Been trying to play cox on new computer since Monday...sigh...


 

Posted

As I've pointed out elsewhere, there are other things that could be interfering with the game as well. Usually it's UAC and or Windows Vista/7 driver model conflicts.

Here's what you can do to help reduce stuff like that.

Head into the CoH directory.

Find CoHUpdater.exe and CityOfHeroes.exe

  1. Right-click on the executable
  2. Select Properties
  3. Go to the compatibiltiy tab.
  4. Check "Run this program in compatibility mode for"
  5. Make sure it says Windows XP SP3
  6. For good measure, check "Run this program as an administrator"
  7. Click OK.
If, after the driver update, and doing this you're still getting issues, try turning down User Account Control (UAC)

  1. Click on the start button
  2. Click on Help and Support
  3. In the window that comes up, type "Turn off UAC" in the search box.
  4. The first link that comes up will take you through how to get to the UAC screen.
  5. Slide the bar down another notch (and if that doesn't work, repeat these steps and slide it all the way down)
  6. Click OK.
  7. Reboot
Butt-Coverage Note: Reducing or disabling UAC can possibly compromise system security.



Clicking on the linked image above will take you off the City of Heroes site. However, the guides will be linked back here.

 

Posted

Quote:
Originally Posted by Hyperstrike View Post
As I've pointed out elsewhere, there are other things that could be interfering with the game as well. Usually it's UAC and or Windows Vista/7 driver model conflicts.

Here's what you can do to help reduce stuff like that.

Head into the CoH directory.

Find CoHUpdater.exe and CityOfHeroes.exe

  1. Right-click on the executable
  2. Select Properties
  3. Go to the compatibiltiy tab.
  4. Check "Run this program in compatibility mode for"
  5. Make sure it says Windows XP SP3
  6. For good measure, check "Run this program as an administrator"
  7. Click OK.
If, after the driver update, and doing this you're still getting issues, try turning down User Account Control (UAC)

  1. Click on the start button
  2. Click on Help and Support
  3. In the window that comes up, type "Turn off UAC" in the search box.
  4. The first link that comes up will take you through how to get to the UAC screen.
  5. Slide the bar down another notch (and if that doesn't work, repeat these steps and slide it all the way down)
  6. Click OK.
  7. Reboot
Butt-Coverage Note: Reducing or disabling UAC can possibly compromise system security.
Thanks, I'll try this stuff after/if driver ends up downloading.


 

Posted

It's an asus laptop. They're known for providing crippled versions of the vid drivers, which means certain functions (such as OpenGL which is what CoH uses to render the game world) will not function using those drivers.

as for your download time, if you have a friend with:

A) a broadband connection (cable, dsl, or sat)
B) a USB stick or a CD/DVD burner

Have them download what you need, and then copy it all to the USB stick or burn it to CD(s) or DVD, then send it to you or deliver it via sneakernet.

Or, if your laptop has WiFi built in, go visit a bookstore or coffeeshop that offers WiFi access, and DL it while there. Last resort? Download the file to a work computer over their network connection (assuming you have computer at work you can use in that fashion AND that they have Internet access that isn't restricted/closely watched). Then copy the file via one of the methods above.



"City of Heroes. April 27, 2004 - August 31, 2012. Obliterated not with a weapon of mass destruction, not by an all-powerful supervillain... but by a cold-hearted and cowardly corporate suck-up."

 

Posted

Quote:
Originally Posted by Soul Train View Post
It's an asus laptop. They're known for providing crippled versions of the vid drivers, which means certain functions (such as OpenGL which is what CoH uses to render the game world) will not function using those drivers.

as for your download time, if you have a friend with:

A) a broadband connection (cable, dsl, or sat)
B) a USB stick or a CD/DVD burner

Have them download what you need, and then copy it all to the USB stick or burn it to CD(s) or DVD, then send it to you or deliver it via sneakernet.

Or, if your laptop has WiFi built in, go visit a bookstore or coffeeshop that offers WiFi access, and DL it while there. Last resort? Download the file to a work computer over their network connection (assuming you have computer at work you can use in that fashion AND that they have Internet access that isn't restricted/closely watched). Then copy the file via one of the methods above.
Wait, you're saying I can't play COH using an Asus? not qutie familiar with the terminology...and I downloaded the Nvidia 200 laptop series but I got an error when trying to open the set up saying non-7 zip archive, whatever that means
Edit: So I downloaded the driver 7 times, 7th time it worked >.>....I think the game is finally working, , thanks everyone, sorry for my lack of gamer tech knowledge hehe.


 

Posted

If you can post the CoHHelper report or at worse a DxDiag report and a HiJack This report we can be in a better position to help you.

Otherwise you could be trying to run it on a toaster for all we know, doesn't help you if all we can do is toss out random guesses does it?


Father Xmas - Level 50 Ice/Ice Tanker - Victory
$725 and $1350 parts lists --- My guide to computer components

Tempus unum hominem manet

 

Posted

Quote:
Originally Posted by Wanga View Post
Wait, you're saying I can't play COH using an Asus? not qutie familiar with the terminology...and I downloaded the Nvidia 200 laptop series but I got an error when trying to open the set up saying non-7 zip archive, whatever that means
Edit: So I downloaded the driver 7 times, 7th time it worked >.>....I think the game is finally working, , thanks everyone, sorry for my lack of gamer tech knowledge hehe.
No, I'm saying the drivers provided by ASUS are crippled, but the reference drivers provided by nVidia (the makers of the graphics processor used) will provide full chipset function. In other words, replace the driver, and the hardware will work as designed.

And it appears that you've discovered that.



"City of Heroes. April 27, 2004 - August 31, 2012. Obliterated not with a weapon of mass destruction, not by an all-powerful supervillain... but by a cold-hearted and cowardly corporate suck-up."

 

Posted

---System information gathered by CoH Helper version 0.1.1.8---

DxDiag gathered at January 1, 2010 21:24 (-08:00)
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
System Manufacturer: ASUSTeK Computer INC.
System Model: G72GX
BIOS: BIOS Date: 09/02/09 17:13:46 Ver: 08.00.14
Central Processor: Intel(R) Core(TM)2 Duo CPU P8700 @ 2.53GHz (2 CPUs), ~2.5GHz
Memory: 6144MB
.Net Memory Report: 4805MB out of 6143MB available
Page File: 10695MB (1589MB currently in use)
C Drive: (ST9500325AS) 428595MB out of 461941MB (92%) free
E Drive: (HL-DT-ST DVDRAM GT30N) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 11
DirectX Diag version: 6.01.7600.16385 (64-bit version)

Display Notes: No problems found.
Sound Notes: No problems found.

No problems found.

No problems found.
Input Notes: No problems found.

Monitor:
Monitor's Max Resolution: (blank)
Video Device Name: NVIDIA GeForce GTX 260M
Manufacturer / Chip: NVIDIA / GeForce GTX 260M
Video Memory: 3821 MB
Driver Version: 8.17.11.9562
Driver Date: 11/20/2009 6:34:54 PM
Driver Language: English

Sound Device Description: Speakers (Realtek High Definition Audio)
Driver File: RTKVHD64.sys
Driver Version: 6.00.0001.5924
Driver Date: 8/25/2009 3:28:07 AM

Sound Device Description: Realtek HDMI Output (Realtek High Definition Audio)
Driver File: RTKVHD64.sys
Driver Version: 6.00.0001.5924
Driver Date: 8/25/2009 3:28:07 AM

Sound Device Description: Realtek Digital Output (Realtek High Definition Audio)
Driver File: RTKVHD64.sys
Driver Version: 6.00.0001.5924
Driver Date: 8/25/2009 3:28:07 AM


WMI Information
Motherboard Manufacturer: ASUSTeK Computer INC.
Motherboard Model: (empty)
Motherboard Product: G72GX
Motherboard Version: 1.00
BIOS Manufacturer: American Megatrends Inc.
BIOS Name: BIOS Date: 09/02/09 17:13:46 Ver: 08.00.14
BIOS Version: _ASUS_ - 9000902
BIOS Release: 20090902000000.000000+000

Registry Information for Current User
Resolution: 1024x768
3D Resolution: 1024x768 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: Yes

Physics Quality: Medium
Maximum Particles: 50000
Max Particle Fill? 10.000
Physics Card Enabled: No

Anti-aliasing: None
Anisotropic Filtering: 4x
Texture LOD Bias: Smooth
Water Effects: High Quality
Bloom: 1.000 (turned on)
Depth of Field Enabled: Yes
Desaturation Effects (Sepia) Enabled: Yes
Shader Detail: High

World Texture Level: Very High
Character Texture Level: Very High
World Detail Level (Vis_Scale): 1.000
Entity Detail Level: 1.000
Shadows Enabled: Yes
Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: Yes
Suppression of Extra Player FX Enabled: No
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: 3.000
Show Advertisements: Yes

Audio Mode: Performance
3D Audio: No
FX Sound Volume: 1.000
Music Sound Volume: 0.600

Show Advanced Graphics Options: No
Overall Graphics Quality: 0.600
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: 269513 bytes/second
Current Game Version: 1600.20091102.9T4t
Installation Directory: C:\Program Files (x86)\City of Heroes

Mod files in the Data directory
No modifications found


Anyway, I can get it past login, to loading a zone. Very slow, but after about 10% is complete to kicks back to log in screen, any sugestions?