Cant Update Trial Account With Game Card


Aett_Thorn

 

Posted

Today i went to gamestop and bought a 60 day game card so i could update my trial account and start playing this game in full again But everytime I enter the serial code i get a message stating the game card is valid but i cant use it to update my account or create any other accounts o.O any suggestions?


 

Posted

Quote:
Originally Posted by Donovan7139 View Post
Today i went to gamestop and bought a 60 day game card so i could update my trial account and start playing this game in full again But everytime I enter the serial code i get a message stating the game card is valid but i cant use it to update my account or create any other accounts o.O any suggestions?
First off, welcome to the game and to the forums!

Secondly, you need to actually purchase the game. The game time card does not count. You need to actually buy yourself a game serial number, either from the online site or by buying a box in the stores/online. I recommend the box, since it will come with a free month of play, plus some bonus goodies, and should work out to about $5 net, once the free month is factored in. Less, if you can find a cheap box somewhere.

But the game card will not let you upgrade to a full version of the game. Only purchasing a full version of the game can do that.

Sorry!


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Posted

I thought there was a difference in the time card and the game card...but unless they dont make time cards anymore, Im sure I got the regular game card...


 

Posted

Quote:
Originally Posted by Donovan7139 View Post
I thought there was a difference in the time card and the game card...but unless they dont make time cards anymore, Im sure I got the regular game card...
I think you're confused -- to me, it sounds like what you bought IS a time card. A card that you purchase that unlocks a set amount of play-time.

The game is like buying a boxed software package (although it can be purchased online/virtually and downloaded).

I've been told you can buy the Architect version on Steam currently for $9.99 (and as mentioned it comes with a free month of playtime), so you might want to check that out.

Welcome to the game, Donovan7139!


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Posted

1) Make sure it's the actual 'game card' (the one that comes with a temporary jetpack power) [which is used to activate accounts] and not just a 'time card' [that just pays for a certain period of subscription time]

2) Make sure you haven't accidently gotten a European 'game card', if you are trying to create a US account; or a US 'game card', if you are trying to create an EU account.

3) Other than that, then you'll probably have to contact Customer Service. They've always been really helpful to me so don't despair.


EDIT: I'm pretty sure that the 'game cards' only come with 30 days of play for activating the account (I think they were priced at $20.00 or so). So if you've got a 60 day card, as you said in the OP, it's probably a 'time card'

If that's the case, then you'll still need to activate your account using one of the various methods (buy a retail box - GvE Edition, Architect Edition, etc; buy an account code from the NCStore; buy a downloadable version from Steam, etc) [all you need is a valid account code, since you've been playing a trial version - it's the same client software]

Then, after activating the account, you can apply the 60 day time card to the account (so it's not wasted if you did get the wrong card type). FYI, I think steam is selling the Architect Edition for $10.00 right now (which comes with $15.00 of play - ie one month).


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Posted

Quote:
Originally Posted by Soulwind View Post
1) Make sure it's the actual 'game card' (the one that comes with a temporary jetpack power) [which is used to activate accounts] and not just a 'time card' [that just pays for a certain period of subscription time]

2) Make sure you haven't accidently gotten a European 'game card', if you are trying to create a US account; or a US 'game card', if you are trying to create an EU account.

3) Other than that, then you'll probably have to contact Customer Service. They've always been really helpful to me so don't despair.


EDIT: I'm pretty sure that the 'game cards' only come with 30 days of play for activating the account (I think they were priced at $20.00 or so). So if you've got a 60 day card, as you said in the OP, it's probably a 'time card'

If that's the case, then you'll still need to activate your account using one of the various methods (buy a retail box - GvE Edition, Architect Edition, etc; buy an account code from the NCStore; buy a downloadable version from Steam, etc) [all you need is a valid account code, since you've been playing a trial version - it's the same client software]

Then, after activating the account, you can apply the 60 day time card to the account (so it's not wasted if you did get the wrong card type). FYI, I think steam is selling the Architect Edition for $10.00 right now (which comes with $15.00 of play - ie one month).
Oh im not new to this game just making and paying for my own account...but lol...now that i look there is no jetpack offer mentioned so it must be a time card so thanks for your help everyone about to download from steam...


 

Posted

Quote:
Originally Posted by Donovan7139 View Post
Oh im not new to this game just making and paying for my own account...but lol...now that i look there is no jetpack offer mentioned so it must be a time card so thanks for your help everyone about to download from steam...
If you have the game downloaded already, there is nothing else to download. Trial players and full accounts use the exact same download/install.

The Steam purchase should give you a string of letters and numbers. You use these to UPGRADE your trial account at the NCSoft Master Account Page.

I don't want to seem condescending. But I do want you to have a smooth start (restart?) to your career in heroism/villainy.


www.paragonwiki.com is a great source of information for this game.

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Posted

Quote:
Originally Posted by Zombie Man View Post
Here's what a GAME card looks like: http://paragonwiki.com/wiki/Game_Card
Thanks for pointing that out, ZM. This was the first I'd heard of these "Game Cards" (vs. Time Cards, which of course have been around a long time).


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