Donovan7139

Originally Posted by Soulwind

1) Make sure it's the actual 'game card' (the one that comes with a temporary jetpack power) [which is used to activate accounts] and not just a 'time card' [that just pays for a certain period of subscription time]

2) Make sure you haven't accidently gotten a European 'game card', if you are trying to create a US account; or a US 'game card', if you are trying to create an EU account.

3) Other than that, then you'll probably have to contact Customer Service. They've always been really helpful to me so don't despair.


EDIT: I'm pretty sure that the 'game cards' only come with 30 days of play for activating the account (I think they were priced at $20.00 or so). So if you've got a 60 day card, as you said in the OP, it's probably a 'time card'

If that's the case, then you'll still need to activate your account using one of the various methods (buy a retail box - GvE Edition, Architect Edition, etc; buy an account code from the NCStore; buy a downloadable version from Steam, etc) [all you need is a valid account code, since you've been playing a trial version - it's the same client software]

Then, after activating the account, you can apply the 60 day time card to the account (so it's not wasted if you did get the wrong card type). FYI, I think steam is selling the Architect Edition for $10.00 right now (which comes with $15.00 of play - ie one month).