City of Heroes: Live Forum Archive

Some screenshots are black (using nVidia 8500gt)

Father Xmas

By Father Xmas,
Posted on: 2009-12-08 06:11 in ALL ACCESS Gameplay Technical Issues Bugs

 

Posted

Well, I finally got around to getting a new computer, and a friend is letting me borrow a GeForce 8500gt until I can scrounge enough cash to pick up a 9800 or even a 260 to be ready for Going Rogue. Graphics-wise, everything works great, and I can use jg0001's nVidia Settings for Quality guide with everything at the max and no noticeable lag.

Regular in-game screenshots work fine, but when I try to take a screenshot of the character or tailor screen (using PrintScreen and copying into an image-editing program like I've always done before), the image is nothing but black. Any idea what's causing this and how to fix it?

CoH Helper info below:

---System information gathered by CoH Helper version 0.1.1.8---
DxDiag gathered at December 8, 2009 08:08 (-05:00)
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
System Manufacturer: Compaq-Presario
System Model: NY540AA-ABA CQ5210F
BIOS: Phoenix - AwardBIOS v6.00PG
Central Processor: AMD Athlon(tm) II X2 215 Processor (2 CPUs), ~2.7GHz
Memory: 3072MB
.Net Memory Report: 1621MB out of 3070MB available
Page File: 4065MB (2073MB currently in use)
C Drive: (ST350041 8AS SCSI Disk Device) 393207MB out of 465671MB (84%) free
D Drive: (ST350041 8AS SCSI Disk Device) 2074MB out of 11165MB (18%) free
E Drive: (TSSTcorp CDDVDW TS-H653R SCSI CdRom Device) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 11
DirectX Diag version: 6.01.7600.16385 (64-bit version)
Display Notes: No problems found.
Sound Notes: No problems found.
Input Notes: No problems found.
Monitor:
Monitor's Max Resolution: (blank)
Video Device Name: NVIDIA GeForce 8500 GT
Manufacturer / Chip: NVIDIA / GeForce 8500 GT
Video Memory: 1776 MB
Driver Version: 8.17.11.9562
Driver Date: 11/20/2009 9:34:54 PM
Driver Language: English
Sound Device Description: Speakers (Realtek High Definition Audio)
Driver File: RTKVHD64.sys
Driver Version: 6.00.0001.5882
Driver Date: 6/26/2009 11:52:00 AM

WMI Information
Motherboard Manufacturer: PEGATRON CORPORATION
Motherboard Model: (empty)
Motherboard Product: NARRA5
Motherboard Version: 5.00
BIOS Manufacturer: Phoenix Technologies, LTD
BIOS Name: Phoenix - AwardBIOS v6.00PG
BIOS Version: HPQOEM - 42302e31
BIOS Release: 20090806000000.000000+000
Registry Information for Current User
Resolution: 1680x1050
3D Resolution: 1680x1050 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: Yes
Physics Quality: Very High
Maximum Particles: 50000
Max Particle Fill? 10.000
Physics Card Enabled: No
Anti-aliasing: 4x
Anisotropic Filtering: 16x
Texture LOD Bias: Smooth
Water Effects: High Quality
Bloom: 1.000 (turned on)
Depth of Field Enabled: No
Desaturation Effects (Sepia) Enabled: Yes
Shader Detail: High
World Texture Level: Very High
Character Texture Level: Very High
World Detail Level (Vis_Scale): 2.000
Entity Detail Level: 2.000
Shadows Enabled: Yes
Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: Yes
Suppression of Extra Player FX Enabled: No
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: 3.000
Show Advertisements: Yes
Audio Mode: Performance
3D Audio: Yes
FX Sound Volume: 1.000
Music Sound Volume: 1.000
Show Advanced Graphics Options: Yes
Overall Graphics Quality: 0.600
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: 122572 bytes/second
Current Game Version: 1600.20091102.8T3
Installation Directory: C:\Program Files (x86)\City of Heroes
Mod files in the Data directory
No modifications found

 

Posted

I have this exact same problem with the same card on Win7 64 bit.

 

Posted

Quote:
Originally Posted by Father Xmas View Post
Is there the Snipping Tool in Win 7 like Vista?
There is.

If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.

Black Pebble is my new hero.

 

Posted

Quote:
Originally Posted by Red Valkyrja View Post
Under Accessories, if memory serves me correctly.
That's where it is on my computer. I just pinned it to the Start menu so I can access it easier.

If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.

Black Pebble is my new hero.

 

Posted

Quote:
Originally Posted by Texas Justice View Post
That's where it is on my computer. I just pinned it to the Start menu so I can access it easier.
That was the second thing I did after buying the new computer (guess what the first was.)

I just happen to be on the Mac at work at the moment, and was pulling it from memory. It was a tough fight, by I eventually won.