COX Keeps crashing please help
By
Ar_Kain,
Posted on: 2009-12-07 14:02 in ALL ACCESS Gameplay Technical Issues Bugs
You are using very old video drivers. Like 2 year old drivers. Might want to update those before you do anything else 
We'll see....
Hi
Thanks for the quick reply. I rolled back to 169.25 yesterday to see if would resolve my problem because on the sticky thread posted by Tease suggested it is the best driver to use it because it is pre-physx.
I was using 177 before I rolled back.
Regards
But we're currently up to 190. So even your 177's were old. The newest ones seemed to have resolved the "Error 14" for many. Not everyone, but many. I would suggest completely removing the drivers you have now, possibly running Driver Cleaner and installing the latest drivers.
We'll see....
Ok I give it a try now and see if that helps and feedback
Hi all
Sorry for taking so long to come back but I fell ill and was bed bound for a few days.
So I downloaded the latest driver from Nvidia website 195.62 and used a driver sweeper to make sure the old one was completely removed. I loaded up CoX and started playing. Everything seemed fine for 10min then it happened as I tried to enter SG base. The screen turned black and game just stalled.
I have ran another COH Helper below. Does anyone know what is wrong or what I need to do now?
---System information gathered by CoH Helper version 0.1.1.8---
DxDiag gathered at December 10, 2009 09:00 (+00:00)
Operating System: Windows Vista Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.090803-2339)
System Manufacturer: Alienware
System Model: m15x
BIOS: PhoenixBIOS 4.0 Release 6.1
Central Processor: Intel(R) Core(TM)2 Duo CPU T8300 @ 2.40GHz (2 CPUs), ~2.4GHz
Memory: 3070MB
.Net Memory Report: 1565MB out of 3069MB available
Page File: 4938MB (1399MB currently in use)
C Drive: (ST9120823ASG) 12905MB out of 105369MB (12%) free
E Drive: (SAMSUNG HM250JI USB Device) 18941MB out of 238414MB (7%) free
D Drive: (Optiarc DVD RW AD-7590A ATA Device) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 11
DirectX Diag version: 7.00.6002.18107 (32-bit version)
Display Notes: No problems found.
Sound Notes: No problems found.
No problems found.
Input Notes: No problems found.
Monitor: Generic PnP Monitor
Monitor's Max Resolution: (blank)
Video Device Name: NVIDIA GeForce 8800 GTX
Manufacturer / Chip: NVIDIA / GeForce 8800M GTX
Video Memory: 1756 MB
Driver Version: 7.15.0011.6925
Driver Date: 12/11/2007 04:06:00
Driver Language: English
Sound Device Description: Speakers (High Definition Audio Device)
Driver File: HdAudio.sys
Driver Version: 6.00.6002.18005
Driver Date: 04/11/2009 04:43:02
Sound Device Description: Digital Output Device (SPDIF) (High Definition Audio Device)
Driver File: HdAudio.sys
Driver Version: 6.00.6002.18005
Driver Date: 04/11/2009 04:43:02
WMI Information
Motherboard Manufacturer: Alienware
Motherboard Model: (empty)
Motherboard Product: m15x
Motherboard Version: Not Applicable
BIOS Manufacturer: Quanta
BIOS Name: PhoenixBIOS 4.0 Release 6.1
BIOS Version: ALWARE - 6040000
BIOS Release: 20080829000000.000000+000
Registry Information for Current User
Resolution: 2147483647x2147483647
3D Resolution: -2147483648x-2147483648 (Not using renderscale)
Full Screen: No
Maximized: No
Screen Position: Unknown, Unknown
Refresh Rate: UnknownHz
Vertical Sync Enabled: No
Physics Quality: Unknown (2147483647)
Maximum Particles: Unknown
Max Particle Fill? Unknown
Physics Card Enabled: No
Anti-aliasing: Unknown (2147483647)
Anisotropic Filtering: Unknown (2147483647)
Texture LOD Bias: Unknown (2147483647)
Water Effects: Unknown (2147483647)
Bloom: Unknown (turned off)
Depth of Field Enabled: No
Desaturation Effects (Sepia) Enabled: No
Shader Detail: Unknown (2147483647)
World Texture Level: Unknown (2147483647)
Character Texture Level: Unknown (2147483647)
World Detail Level (Vis_Scale): Unknown
Entity Detail Level: Unknown
Shadows Enabled: No
Gamma Correction: Unknown
Geometry Buffers (VBOs) Enabled: No
Suppression of Extra Player FX Enabled: No
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: Unknown
Show Advertisements: Yes
Audio Mode: Performance
3D Audio: No
FX Sound Volume: Unknown
Music Sound Volume: Unknown
Show Advanced Graphics Options: No
Overall Graphics Quality: Unknown
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: Unknown bytes/second
Current Game Version: 1600.20091102.7T3
Installation Directory: C:\Program Files\City of Heroes
Mod files in the Data directory
.\texture_library\MAPS\city has 1 file
.\texture_library\MAPS\Safeguard has 9 files
.\texture_library\MAPS\sewers has 44 files
.\texture_library\MAPS\static has 34 files
.\texture_library\V_MAPS\Outdoor_Missions has 9 files
.\texture_library\V_MAPS\Static has 16 files
Your video driver is showing as the 169 version according to that.
The wisdom of Shadowe: Ghostraptor: The Shadowe is wise ...; FFM: Shadowe is no longer wise.
; Techbot_Alpha: Also, what Shadowe said. It seems he is still somewhat wise ; Bull Throttle: Shadowe was unwise in this instance...; Rock_Powerfist: in this instance Shadowe is wise.; Techbot_Alpha: Shadowe is very wise *nods*; Zortel: *Quotable line about Shadowe being wise goes here.*
Ok for some reason my system wont accept any of the 180 - 190 drivers. I thought I managed to install the lastest driver 195.62 but windows actually rolled back to the last version 169.25. When I try to install any of the 190s drivers my system (VISTA) seems to reject it with a error 46 message.
I am at my wits end here.
Any ideas?
are you sure you are slecting the correct 32 or 64 bit ver of the program.
I am using the 64 bit ver of windows 7 and when I was updating my vid drivers the website would default to the 32 bit ver so I had to manualy pick the 64 bit ver from the dropdown window.
Def. vid driver related - I'd advise running the nVidia control panel after the system comes back up from reboot; if WinVista 64 doesn't require a restart, restart it manually Just To Be Sure[tm]. Use that to verify the version you've installed.
"City of Heroes. April 27, 2004 - August 31, 2012. Obliterated not with a weapon of mass destruction, not by an all-powerful supervillain... but by a cold-hearted and cowardly corporate suck-up."
Quote:
Can we get you to post the exact error message you receive when attempting to install these drivers please? |
Originally Posted by Psygon_NA
are you sure you are slecting the correct 32 or 64 bit ver of the program.
I am using the 64 bit ver of windows 7 and when I was updating my vid drivers the website would default to the 32 bit ver so I had to manualy pick the 64 bit ver from the dropdown window. |
This is a laptop correct? I've found that some laptop manufacturers require you to install their specific drivers for your video card. Sometimes the downloaded ones refuse to install. I see this more with ATI based video cards in laptops than I do with nVidia though.
The actual error message may shed some light.
We'll see....
I'm not sure if this would have anything to do with this but both of your hard drives are overloaded. Most manufacturers and defrag instructions say to have 15% of capacity left open for defrags.
With 1 drive at 12% open and the other with 7% open your seriously overloaded. Clean out your un-used junk files and defrag, it might help some.
36 level 50's in various servers...haven't been here in a while. It's now over 50
Hi all
I am having real problems with CoX recently and I have tried all the fixes suggested by Tease with no success so I am hoping someone on the forums can help resolve my problem.
Let me give a bit of background:
I run Vista 32bit (never had any problems with XP) on my new computer which I got about 4 months ago. At the beggining I occasionally get "Nvlddmkm stopped responding but has recovered" but it was not frequent enough for me to be really concerned.
BUT... literally 5 days ago I started to get the same error but with the additional message "Error 14" and it would crash after 5 mins of game play. From then I tried every solution on google I could find and the fixes Tease suggested on the sticky post but nothing has worked.
So far I only managed to fix it to the point I can get 10min of play before it just hangs and completely stalls (doesnt even get an error message just freezes).
I have downloaded COH HELPER and posted the results below. I am almost at the point of giving up to either play another game so if anyone can resolve my problem it will be much appreciated.
Thanks
---System information gathered by CoH Helper version 0.1.1.8---
DxDiag gathered at December 7, 2009 20:32 (+00:00)
Operating System: Windows Vista Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.090803-2339)
System Manufacturer: Alienware
System Model: m15x
BIOS: PhoenixBIOS 4.0 Release 6.1
Central Processor: Intel(R) Core(TM)2 Duo CPU T8300 @ 2.40GHz (2 CPUs), ~2.4GHz
Memory: 3070MB
.Net Memory Report: 1341MB out of 3069MB available
Page File: 4551MB (1790MB currently in use)
C Drive: (ST9120823ASG) 15642MB out of 105369MB (14%) free
E Drive: (SAMSUNG HM250JI USB Device) 17973MB out of 238414MB (7%) free
D Drive: (Optiarc DVD RW AD-7590A ATA Device) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 11
DirectX Diag version: 7.00.6002.18107 (32-bit version)
Display Notes: No problems found.
Sound Notes: No problems found.
No problems found.
Input Notes: No problems found.
Monitor: Generic PnP Monitor
Monitor's Max Resolution: (blank)
Video Device Name: NVIDIA GeForce 8800 GTX
Manufacturer / Chip: NVIDIA / GeForce 8800M GTX
Video Memory: 1756 MB
Driver Version: 7.15.0011.6925
Driver Date: 12/11/2007 04:06:00
Driver Language: English
Sound Device Description: Speakers (High Definition Audio Device)
Driver File: HdAudio.sys
Driver Version: 6.00.6002.18005
Driver Date: 04/11/2009 04:43:02
Sound Device Description: Digital Output Device (SPDIF) (High Definition Audio Device)
Driver File: HdAudio.sys
Driver Version: 6.00.6002.18005
Driver Date: 04/11/2009 04:43:02
WMI Information
Motherboard Manufacturer: Alienware
Motherboard Model: (empty)
Motherboard Product: m15x
Motherboard Version: Not Applicable
BIOS Manufacturer: Quanta
BIOS Name: PhoenixBIOS 4.0 Release 6.1
BIOS Version: ALWARE - 6040000
BIOS Release: 20080829000000.000000+000
Registry Information for Current User
Resolution: 2147483647x2147483647
3D Resolution: -2147483648x-2147483648 (Not using renderscale)
Full Screen: No
Maximized: No
Screen Position: Unknown, Unknown
Refresh Rate: UnknownHz
Vertical Sync Enabled: No
Physics Quality: Unknown (2147483647)
Maximum Particles: Unknown
Max Particle Fill? Unknown
Physics Card Enabled: No
Anti-aliasing: Unknown (2147483647)
Anisotropic Filtering: Unknown (2147483647)
Texture LOD Bias: Unknown (2147483647)
Water Effects: Unknown (2147483647)
Bloom: Unknown (turned off)
Depth of Field Enabled: No
Desaturation Effects (Sepia) Enabled: No
Shader Detail: Unknown (2147483647)
World Texture Level: Unknown (2147483647)
Character Texture Level: Unknown (2147483647)
World Detail Level (Vis_Scale): Unknown
Entity Detail Level: Unknown
Shadows Enabled: No
Gamma Correction: Unknown
Geometry Buffers (VBOs) Enabled: No
Suppression of Extra Player FX Enabled: No
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: Unknown
Show Advertisements: Yes
Audio Mode: Performance
3D Audio: No
FX Sound Volume: Unknown
Music Sound Volume: Unknown
Show Advanced Graphics Options: No
Overall Graphics Quality: Unknown
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: Unknown bytes/second
Current Game Version: 1600.20091102.7T3
Installation Directory: C:\Program Files\City of Heroes
Mod files in the Data directory
.\texture_library\MAPS\city has 1 file
.\texture_library\MAPS\Safeguard has 9 files
.\texture_library\MAPS\sewers has 44 files
.\texture_library\MAPS\static has 34 files
.\texture_library\V_MAPS\Outdoor_Missions has 9 files
.\texture_library\V_MAPS\Static has 16 files