Huge Problem x_x

Hallos everyone!

Okay, I unsure what causing this problem. I on friend Laptop and using her computer and it newly bought Laptop with expensive price so I unsure why this game which run fine look so strange! I even turn down all graphics, turned off all sound include of 3D Support. I am going place pictures for you after explaining more detail of the problems.

For one, when creating a character or modify costume it not let me using primary colors. Even with ''copy all colors'' unchecked, or checked. It so strange. Like it not let me choose skin color, I try to and it doesn't work. However if I try apply face makeup it then changes entire bodies skin color. o_o; it's weird. In costume pieces the primary color not work but secondary does so I not able for making good costumes, which is weird. This also the case for Power customization. Another problem is that when you log into game it run smooth but as you will be seeing the whole world is of different colors. It not just in tutorial zone either, it is like this in COV as well, all zones, all characters, all areas and it is the same thing when going into modify costume inside the game. x_x; Like a world of skittle bag. I also going post her system information so if you have idea please telling me what going on! I so confuse! I try everything! It so frustrating! But here you all have it now, the pictures and computer specs!

I also wanting add that whenever I exit to desktop, or to the log in screen then push exit button it always crashes with an error screen. This never happen on any other computer I ever play with, what is going on?? Thanks for detail!

Thanks for all your helping me in Advance!
Love,
Mishii&Liz <3

Specs
OS Name Microsoft® Windows Vista™ Home Premium
Version 6.0.6000 Build 6000
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name MISHII-PC
System Manufacturer Gateway
System Model MX6920
System Type X86-based PC
Processor Intel(R) Core(TM)2 CPU T5200 @ 1.60GHz, 1600 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date Gateway 77.04, 6/16/2006
SMBIOS Version 2.31
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "6.0.6000.16386"
User Name Love-PC\Mishii
Time Zone Pacific Standard Time
Total Physical Memory 2,037.56 MB
Available Physical Memory 1.34 GB
Total Virtual Memory 4.19 GB
Available Virtual Memory 3.19 GB
Page File Space 2.28 GB
Page File C:\pagefile.sys

Display
Name Mobile Intel(R) 945GM Express Chipset Family
PNP Device ID PCI\VEN_8086&DEV_27A2&SUBSYS_0366107B&REV_03\3&214 36425&0&10
Adapter Type Intel(R) GMA 950, Intel Corporation compatible
Adapter Description Mobile Intel(R) 945GM Express Chipset Family
Adapter RAM 224.00 MB (234,881,024 bytes)
Installed Drivers igdumd32.dll
Driver Version Not Available
INF File oem4.inf (i945GM0 section)
Color Planes Not Available
Color Table Entries 4294967296
Resolution 1280 x 800 x 60 hertz
Bits/Pixel 32
Memory Address 0xD8100000-0xD817FFFF
I/O Port 0x00001800-0x00001807
Memory Address 0xC0000000-0xCFFFFFFF
Memory Address 0xD8200000-0xD823FFFF
IRQ Channel IRQ 16
I/O Port 0x000003B0-0x000003BB
I/O Port 0x000003C0-0x000003DF
Memory Address 0xA0000-0xBFFFF
Driver c:\windows\system32\drivers\igdkmd32.sys (7.14.10.1147, 1.41 MB (1,476,608 bytes), 1/2/2007 4:39 AM)

Name Mobile Intel(R) 945GM Express Chipset Family
PNP Device ID PCI\VEN_8086&DEV_27A6&SUBSYS_0366107B&REV_03\3&214 36425&0&11
Adapter Type Not Available, Intel Corporation compatible
Adapter Description Mobile Intel(R) 945GM Express Chipset Family
Adapter RAM Not Available
Installed Drivers igdumd32.dll
Driver Version Not Available
INF File oem4.inf (i945GM1 section)
Color Planes Not Available
Color Table Entries Not Available
Resolution Not Available
Bits/Pixel Not Available
Memory Address 0xD8180000-0xD81FFFFF
Driver c:\windows\system32\drivers\igdkmd32.sys (7.14.10.1147, 1.41 MB (1,476,608 bytes), 1/2/2007 4:39 AM)



Pictures!
[img] http://s677.photobucket.com/albums/v...notworking.jpg [/img]
[img] http://s677.photobucket.com/albums/v...6-19-01-54.jpg [/img]
[img] http://s677.photobucket.com/albums/v...6-19-01-45.jpg [/img]
[img] http://s677.photobucket.com/albums/v...6-19-01-40.jpg [/img]
[img] http://s677.photobucket.com/albums/v...6-19-01-31.jpg [/img]
[img] http://s677.photobucket.com/albums/v...6-19-01-06.jpg [/img]
[img] http://s677.photobucket.com/albums/v...6-19-00-41.jpg [/img]
[img] http://s677.photobucket.com/albums/v...6-18-59-56.jpg [/img]
[img] http://s677.photobucket.com/albums/v...6-18-59-29.jpg [/img]
[img] http://s677.photobucket.com/albums/v...6-18-59-12.jpg [/img]
[img] http://s677.photobucket.com/albums/v...6-18-59-05.jpg [/img]
[img] http://s677.photobucket.com/albums/v...6-18-58-56.jpg [/img]
[img] http://s677.photobucket.com/albums/v...6-18-58-49.jpg [/img]
[img] http://s677.photobucket.com/albums/v...6-18-58-42.jpg [/img]

Any help is greatly thanked! ^.^;;

-Edit-
So my hotlink skill not working ;.; don't laugh! Atleast links are clickable!

Your main problem is this: Adapter Type Intel(R) GMA 950. It's a four year old integrated mobile graphics chip that can only do the most basic of 3D rendering.

Go to the manufacturer's website and see if there are any driver updates for that chip or for the motherboard chipset/GPU.

Also, see if you can get all the right colors by running the game on Safe Mode (click the Safe Mode box when you start the updater).

Also you have very little RAM memory. You have only the chipset for graphics so some of your RAM is used for that. You are using Vista which needs a large amount of memory.

The computer is good for simple things like browsing the internet or watching video. It is not a good system for playing City of Heroes.

Also, it's very hard to tell from the text you listed, but you definitely want to make sure that you have updated Vista with Service Pack 2 and any other updates that are available through Windows Update.

Downgrading to XP as well may assist in this endeavour as it uses much less RAM.

"Available Physical Memory 1.34 GB"

That's fine. RAM is not your problem.
The problem is solely Graphic Card related, as Zombie Man has already pointed out.

The Intel GMA 950 does not support Hardware Vertex Shading and its Pixel Shading Support is very weak/flaky. You MIGHT be able to get around this limitation by installing updated chipset drivers from the intel website

What I'd try is FIRST updating the chipset driver to the above (download whatever version matches your installation - probably VISTA 32bit judging from your specs post) then SECOND, if there are still no changes, try using a program called "3D Analyse" to emulate the required extra features - you can download this from http://www.tommti-systems.com/main-Dateien/files.html

Emulating extra video card features will put more toll on your CPU and will therefore probably lower your framerates, but it should make the game look much prettier.

Hope that helps!

Unfortunately I just remembered that 3D analyze will NOT work with City of Heroes. Basically because it has to open the main file and drop its own DX "payload" in the folder and attempt to force CoH to use it when running itself. The launcher defeats this purpose as the launcher quits as soon as you start the game preventing 3D Analyze from "hooking" into the City of Heroes process.

Ok I going try update her drivers ^_^ Thanking all of you so much for help. I going to update this incase it works or doesn't so if anyone else have this problem they knowing. Since this has Windows Vista Premium I not sure if it 64 bit or 32 so for safety I download 32bit. If anyone know if it isn't or know how to understand computer spec please let me know.

Love,
Mishii&Liz <3

KK I think I downloaded the right one but now Liz arguing with me and she confuse me! She say you having to uninstall old driver for new driver to working. o_o; but I download off the site what I believe I needing umn doesn't it automatically update to new driver?

Yay!!