Hi QP,
I suggest emailing Arbiter Kim your case number. She's the latest community liason.
The issue with support is they're all outsourced and just give generic responses.
You're getting 0 drops? Or just not many?
i get generic recipe drops , but 0% of set drops (devastation, numina etc) that includes and most especially purples. this problem has existed since i16 went live (over a month) and this is for 2 game accounts. ild say the problem is in my master account.which ive said to GM roland (the latest person to give me the standard "everything seems to be working fine on the live servers" line) ... for everyone else yes it is . im not however and until they research my account they never will find a prob.
No set drops is odd, I've gotten a handful of those. But no purples isn't unexpected. I haven't gotten any purples since i16 dropped either.
I have received one purple drop since i16 (dropped on default difficulty settings hero-side, but I forget which TF) and several rares, but I think the overall drop rate has decreased somewhat. I don't pay enough attention to my drops to determine if this is consistent, but I have noticed that I am now spending a majority of my time in task-forces or raids as opposed to regular mission arcs now that SSK is live.
Fitz is right about support though, the Tier I group really only handles hardware issues, gameplay issues and bugs need to be seen by Paragon. In my experience, the GMs have limited access to player data, so the advice to try politely contacting Arbiter Kim is sound.
This is odd, since the last patch notes acknowledged a drop rate bug and claim it's been fixed. It only makes you worse when you hear ppl say they got 2 purples in 2 days and you haven't got one in months of reg play.
One solution is to add purples to the AE ticket system. They wouldn't be cheap, but still more attainable than now.
Also, what's the full contact info for Arbiter Kim and would they handle botched billing issues by NCSoft? My opinion of support is pretty low currently.
I just emailed him/her through the boards for a different issue.
http://boards.cityofheroes.com/member.php?u=483906
Click on the Send Message link on the top left.
I had one billing issue where a purchase for one of the packs went through an extra time so I contacted PlayNC:
http://us.ncsoft.com/en/support/
I hear ya QP, since the update I have gotten a lot of salv drops, but I have gotten maybe 5 purps ever...but of course, we all want purps lol
@Possible
A couple of this, a couple of that.
Join Liberty
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Thx for the info. I was triple billed for a 6 month renewal. Then when they refunded 2 of the charges they deactivated the game for 3 days. Think im going to lose the loyalty rewards for not having a continuous sub til Nov 15. Which may mean no closed beta GR.
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Originally Posted by FitzSimmons
I just emailed him/her through the boards for a different issue.
http://boards.cityofheroes.com/member.php?u=483906 Click on the Send Message link on the top left. I had one billing issue where a purchase for one of the packs went through an extra time so I contacted PlayNC: http://us.ncsoft.com/en/support/ |
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I contacted support several times regarding a problem with one of our bases starting back in September and still have not heard a word. I never even received the auto responder email. I eventually figured out a work around for the problem. After paying for 4 accoounts every month for 5 years I expect a little better support.
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Originally Posted by Quantum_Particle
remember when the word support actually meant something?
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I have never had a purple drop, ever.
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Originally Posted by FitzSimmons
no purples isn't unexpected
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And oddly enough, I got two in the space of 30 minutes last night.|
Originally Posted by Green_Eyed_Lady
I have never had a purple drop, ever.
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That's the bizarre thing about a random drop system like ours: some people just seem to never get lucky, while others seem to get lucky all the time.
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You are exactly right, Steel. Random means random. I have never complained about my personal purple drought, I was just tossing in my experience on the YMMV merry-go-round.
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Originally Posted by Steel_Shaman
And oddly enough, I got two in the space of 30 minutes last night.
That's the bizarre thing about a random drop system like ours: some people just seem to never get lucky, while others seem to get lucky all the time. |
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Understood completely. |
Originally Posted by Green_Eyed_Lady
You are exactly right, Steel. Random means random. I have never complained about my personal purple drought, I was just tossing in my experience on the YMMV merry-go-round.
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My bit of amazing luck last night was after a 3 month drought of my own.
That being said, I have grouped with Quantum_Particle several times over the last few weeks and I can personally attest to his entire account being very buggy. I've seen some pretty bizarre things go down with his characters that affected no one else on the team, so I feel for the guy.
Doncha know the chances of getting drops is inversely proportional to how much you contribute to the team?
Every time someone claims to get a good drop isn't your first response something along the lines of "but you did nothing, I deserve that drop more?" I know everyone types "gratz" in chat but I also know what people really think... They are thinking "you $%#$@!"
That's the panda wisdom of the day.
im starting to see the issue with drops myself i ran a full map set for 6 and came out with 5 common io's total then sometimes only 3 and maybe 1 set piece then just last nite ran some farm maps with qp and the drops were very little ran his map and came out with 2-3 set pieces and 5-6commons total then runnin my map all commons no set pieces so it seems as if its the size of team and what setting u have and possible the map your running but then again when i run a tf im lucky to get 2-3 drops at all and this was even before i16 if on a tf i always felt like i got the shaft while others would post purples and all kinds of stuff during it so i have to aggree with qp there is something wrong with the random generator drop rate
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I think it's just 'cause you're evil Switch. |
Originally Posted by Switch_NA
im starting to see the issue with drops myself i ran a full map set for 6 and came out with 5 common io's total then sometimes only 3 and maybe 1 set piece then just last nite ran some farm maps with qp and the drops were very little ran his map and came out with 2-3 set pieces and 5-6commons total then runnin my map all commons no set pieces so it seems as if its the size of team and what setting u have and possible the map your running but then again when i run a tf im lucky to get 2-3 drops at all and this was even before i16 if on a tf i always felt like i got the shaft while others would post purples and all kinds of stuff during it so i have to aggree with qp there is something wrong with the random generator drop rate
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(Sorry, just couldn't resist.)On a more serious note, I do have a theory about this. I'm sure we've all had those times when the game just decides that our attacks are going to miss. A lot. It's like the random number generator gets stuck in a range for a moment. Hence the reason we have the Streak Breaker code.
Here's an example of what I'm talking about: a while back playing my Mind/Fire Dom I distinctly recall a mission fighting Longbow. I hit Mass Hypnosis on a spawn of 6 mobs and saw the word "Missed" 6 times. I checked my combat log and every single attack had a 95% chance to hit and the game rolled between 96 and 100 6 times straight.
I think that very same phenomenon is what contributes to the weird drop rates some people see. The game just gets stuck in a range and funnels all the drops to Team Member B. I've run with teams on which practically no one but myself got anything and my recipe inventory filled up almost every other mission.
Anyway, just my 2 influence. I think it's a quirk of our random number generator. I wonder, does the Streak Breaker apply to recipe rolls? If not, maybe it should.
QP posted in the tech section about this and Grouchybeast gave some sound advice.
Speculation and observation are terrible terrible things.
Since QP's posting here, I was on an ITF within the last week where QP got an Absolute Aamazement (that's a purple).
Now from my own observations I have gotten mostly generic IOs, a handful of set pieces and no purples since i16.
If I ever want to prove it's a bug I'll follow GrouchyBeast's advice.
remember when the word support actually meant something? ive been in an ongoing arguement with support since I16 went live . for some reason,while everyone else is enjoying increased set drop rates. none of my chars are getting any. for over a month now ive been /bugging /petitioning support. i keep getting the run around on this issue. i believe its becuase it affects only me. obviously if it doesn't effect all players , to Ncsoft its not a problem. so what shall we call support from now on? USELESS comes to mind. so basically if you got a problem dont bother with support unless you can confirm its happening to others. cause they wont care to fix it otherwise