CoH makes my computer restart


Codoc

 

Posted

Ok, so came back from being away all summer, go to load up CoH, everything is going fine until I try and login. Instead of logging in and bringing up server selection, it restarts my computer. Try it a couple of times, just to see if it is an isolated incident. Continues to occur with no successful loads. Verify does nothing, even re-installed CoH and that did nothing.

Haven't installed any new hardware or software. Only update to Windows was service pack 2, but the restarts were occurring prior, and continued after.

Can't seem to find CoHHelper, so just a hijackthis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:21:48 PM, on 10/1/2009
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18813)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
C:\Windows\SysWOW64\CTHELPER.EXE
C:\Program Files (x86)\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe
C:\Windows\V0380Mon.exe
C:\Program Files (x86)\FRISK Software\F-PROT Antivirus for Windows\FProtTray.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Windows Media Player\wmplayer.exe
C:\Program Files\Logitech\SetPoint\x86\SetPoint32.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
O4 - HKLM\..\Run: [JMB36X IDE Setup] C:\Windows\RaidTool\xInsIDE.exe
O4 - HKLM\..\Run: [AsioThk32Reg] REGSVR32.EXE /S CTASIO.DLL
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [UpdReg] C:\Windows\UpdReg.EXE
O4 - HKLM\..\Run: [VolPanel] "C:\Program Files (x86)\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe" /r
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [EVGAPrecision] "C:\Program Files (x86)\EVGA Precision\EVGAPrecisionWrapper.exe" /s
O4 - HKLM\..\Run: [V0380Mon.exe] C:\Windows\V0380Mon.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [sysldtray] c:\windows\ld09.exe
O4 - HKLM\..\Run: [pp] c:\windows\pp10.exe
O4 - HKLM\..\Run: [F-PROT Antivirus Tray application] C:\Program Files (x86)\FRISK Software\F-PROT Antivirus for Windows\FProtTray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [C:\Windows\SysWOW64\V0380Ext.ax] C:\Windows\system32\RegSvr32.exe /s C:\Windows\SysWOW64\V0380Ext.ax
O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXE
O4 - HKCU\..\Run: [Windows Logon Applicationedc] C:\Users\Jackal\winlogon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\RunOnce: [FlashPlayerUpdate] C:\Windows\system32\Macromed\Flash\NPSWF32_FlashUt il.exe -p
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: RDPlatinum v5.lnk = C:\Program Files (x86)\Angle Interactive\RD Platinum v5.0\RDPlatinumv5.exe
O4 - Global Startup: Logitech SetPoint.lnk = ?
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
O13 - Gopher Prefix:
O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} (System Requirements Lab) - http://www.nvidia.com/content/Driver...sysreqlab3.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/softwareupda...5106/CTPID.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Creative Camera VF0380 APO service application (AEV0380) - Unknown owner - C:\Windows\system32\V0380Aps.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: ASP.NET State Service (aspnet_state) - Unknown owner - C:\Windows\Microsoft.NET\Framework\v2.0.50727\aspn et_state.exe (file missing)
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe
O23 - Service: Creative ALchemy AL6 Licensing Service - Creative Labs - C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\AL6Licensing.exe
O23 - Service: Creative Audio Engine Licensing Service - Creative Labs - C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\CTAELicensing.exe
O23 - Service: Creative Audio Service (CTAudSvcService) - Creative Technology Ltd - C:\Program Files (x86)\Creative\Shared Files\CTAudSvc.exe
O23 - Service: @dfsrres.dll,-101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe (file missing)
O23 - Service: dlcc_device - Unknown owner - C:\Windows\system32\dlcccoms.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: F-PROT Antivirus for Windows system (FPAVServer) - FRISK Software International - C:\Program Files (x86)\FRISK Software\F-PROT Antivirus for Windows\FPAVServer.exe
O23 - Service: GEST Service for program management. (GEST Service) - Unknown owner - C:\Program Files (x86)\GIGABYTE\EnergySaver\GSvr.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files (x86)\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\Logitech\Bluetooth\LBTServ.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 10418 bytes



*edit
Forgot to include that I did what Zloth suggests in his/her Common Solutions thread to bring up the blue screen of death vice an automatic re-start and no joy. Also found CohHelper but can't get logs as my computer restarts.


 

Posted

First thing i would do is make sure my video drivers up to date, although you might have seen that in other tips, just checking. Second looking threw the log file i see a few strange items, download Malwarebytes and let it do a quick scan to see if theres any spyware. But basicly the cox is loading and crashing and it could be a few things. But if all the drivers are upto date, and theres no spyware, reinstalling didnt help. we could assume theres a hardware problem somewhere and youd have to bring your computer to a repair center, (not geeksquad) and have them check it out. Let us know how it turns out. good luck -computer doctor


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Posted

Ahah. Drivers were fully up to date, but forgot that the newest drivers had actually enabled SLI for my cards under vista. I enabled SLI and I think that may have actually be when the problems started. Now that I've disabled SLI it's working just fine.


 

Posted

Id guess that the SLI enable caused both cards to pull large current on CoX startup.. more than your power supply could handle. You might want to investigate your power supply to see if its enough to handle your cards.


Tanker Tuesday #72 Oct 5 @Champion

"I am not sure if my portrayal of being insane is accurate, but damn its fun all the same."

 

Posted

Not sure thats the case, run Crysis and Far Cry 2 just fine with SLI, and because CoH isn't getting to any point that has any sort of real graphics, was crashing right after logging in, couldn't get as far as in game.


 

Posted

It appears you are infected with at least one trojan, possibly more. Also, several unneeded processes, and several that need to be fixed.

I would highly suggest you goto this site, enter in your file and do what it says to clean your system.

http://www.hijackthis.de/#anl

The worst ones I see from a quick glance are...

Quote:
O4 - HKLM\..\Run: [pp] c:\windows\pp10.exe
Nasty, can come down in a adobe flash activeX installation among other ways.
Quote:
O4 - HKCU\..\Run: [Windows Logon Applicationedc] C:\Users\Jackal\winlogon.exe
Must be fixed! Added by the PROXYSER-R TROJAN! Note - this is not the legitimate winlogon.exe process


 

Posted

Quote:
Originally Posted by NetMinder View Post
Id guess that the SLI enable caused both cards to pull large current on CoX startup.. more than your power supply could handle. You might want to investigate your power supply to see if its enough to handle your cards.
From what I understand from previous posts about this topic, CoX is not SLi friendly, so it is likely your PSU may not be the issue.


 

Posted

Thanks for the Trojan heads up, got them, hopefully they stay gotten rid of. I'll be sure to double check after next start up.


 

Posted

Quote:
Originally Posted by Secura View Post
Thanks for the Trojan heads up, got them, hopefully they stay gotten rid of. I'll be sure to double check after next start up.
Glad I could help