E-mail Support, they have a procedure for flushing the caches that seems to solve this problem.
Manga @ Triumph
"Meanwhile In The Halls Of Titan"...Titan Network Working To Save City Of Heroes
Save Paragon City! Efforts Coordination
ok thanks for the help
Tech Support sent me the following instructions when I encountered the same problem (which I'm posting here for the next time someone is searching for the solution to the "ProjectInfo" bug):
Quote:
I expect one could always try hunting down the CoH/NCSoft cookies, but that might be a needle-in-a-haystack quest for some people.
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The updater is basically a front end for webkit, so clearing the Safari cache would be the way to clear the updater cache. This can be done by doing the following: 1. From the Safari menu, click Empty Cache. 2. When asked Are you sure you want to empty the cache?, click Empty. 3. From the Safari menu, click Preferences. 4. From the Security dialog box, click Bookmarks. 5. Click Show Cookies. 6. From the Cookie dialog box, Remove All. 7. Click Done. |
I downloaded the Mac client today, and I'm having the same problem. I've downloaded it a couple of times, I've cleared the Safari cache and cookies, and it's still not working.
Any ideas, other than e-mailing support?
Try these three things:
- Open Safari and select Empty Cache from the Safari menu.
- Open Terminal (Applications > Utilities > Terminal) and type or paste "dscacheutil -flushcache" (without the quotes of course) and press Return.
- Go to Users > (your name) > Library > Preferences and throw the City of Heroes Preferences in the trash.
Then launch CoH again and see if that works.
Also, email support anyway - this problem seems to be becoming a lot less rare than it should be, and I want them to be able to track it.
Manga @ Triumph
"Meanwhile In The Halls Of Titan"...Titan Network Working To Save City Of Heroes
Save Paragon City! Efforts Coordination
Im having the same problem, but I have tried everything posted in this thread and nothing has worked. Does any1 have any more ideas?
Quote:
Did you just install from the DVD or have you already downloaded patches?
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Originally Posted by Coop5888
Im having the same problem, but I have tried everything posted in this thread and nothing has worked. Does any1 have any more ideas?
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Manga @ Triumph
"Meanwhile In The Halls Of Titan"...Titan Network Working To Save City Of Heroes
Save Paragon City! Efforts Coordination
Are you running Little Snitch or any firewalls?
I've recently had to wipe the widows side off of boot camp and now i am fully running on mac. So I went to the COH website and downloaded the mac version of the game. I followed the instructions and when I start the updater the game cant seem to connect. I have a very good internet connection and when I did have COH on windows I had no problem connecting. The window reads as follows:
(once I start updater)
ProjectInfo
Connecting.. #1
I've let this run over night and when I checked its progress in the morning its status is the same but the number is around #500 or so.
I've removed the updater file and re-installed it and I get the same problem. Also I've looked around for any other solutions around in different forums and done a search on google for any solutions there and they haven't worked.
I've purchased the mac pac before online, will i have to buy the disk? or is there any other way to get around this problem?
Any help will be great-
Thanks!