crashes when encountering large mobs
By
300_below,
Posted on: 2009-08-15 20:04 in ALL ACCESS Gameplay Technical Issues Bugs
this also happens to me when i enter a mission with alot of npc's in combination with ambushes. usually in poorly created architect maps where there are so many npc's you can't even see them all.
I can *make* it crash with a constructed mission but I also get crashes in the AE building, in regular missions and once even just on the loading screen before I was even in the game.
Turn off Vertical Sync
Turn off Anisotropic Filtering
Turn Water Effects to Off or Low
Turn off Bloom
Turn off Depth of Field
Basically, you want to set your CCC and ingame settings to those in the first post of BillZBubba's ATI Issues and Settings Recommendations thread that is stickied here. Explanations for why those settings are problematic are in the post as well. Mostly, it is due to ATI's implementation of OpenGL support in the drivers.
Once you have things running smoothly, you can tweak up some of the settings one at a time, keeping in mind the items that will cause problems.
If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.
Black Pebble is my new hero.
I made the changes you suggested and the rest of BillZBubba's instructions. The game is still crashing. What else can I do?
You might want to try turning off some of those programs running in the background. One of them may be interfering with CoH. The first thing that pops out to me is the VM software, I have no clue how CoH would react to a VM environment but I do know that CoH is sensitive to timing errors.
"I used to make diddly squat, but I've been with the company for 16 years and have had plenty of great raises. Now I just make squat" -- Me
Pediatric brain tumors are the #1 cause of cancer related deaths in children.
There is no VM running, it is just a tray notification applet.
Quote:
Dualboxing?
|
J:\City of Heroes\CityOfHeroes.exe J:\City of Heroes\CityOfHeroes.exe |
Speeding Through New DA Repeatables || Spreadsheet o' Enhancements || Zombie Skins: better skins for these forums || Guide to Guides
Yes but only crashes one or the other client, never both at once. I also crash when single-boxing.
Ok, first. Turn off a couple of those extra programs running.
ACTool.exe (you aren't playing Asheron at the same time I assume)
Klient.exe and YahooMessenger.exe (you may want to chat but it's best to eliminate all extras until the problem is found)
Puptime.exe (don't need to check on remote servers right now)
Tcap.exe (I have no clue what this one does. Do you know or is it just something you tried once and don't use? Or for that matter something you use only occasionally?)
Robotaskbaricon.exe (helpful I suppose if you actually use IE but shut it off for now)
vmware-tray.exe (again, unless you need it to be running)
TrueImageMonitor.exe (program is set up to autoload but you don't actually need it unless you are making an image. In fact it's not needed at all unless you actually want to monitor and control the image process while it is going on.)
TimounterMonitor.exe (Again, not needed unless you are making or mounting an image)
CorelIOMonitor.exe (Keep it or turn it off, your choice. It's an annoying little program that must be installed and run for Corel Photoshop to run. It constantly monitors cd drives for disks "just in case" you want to get pictures off them. I don't see how this could be causing the problem but you never know.)
After you have shut off the above listed then try playing again. If you don't crash then you can add them back one at a time till you find the guilty program.
O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} (DLM Control) - http://dlm.tools.akamai.com/dlmanage...ex-2.2.4.8.cab (I would also just plain get rid of this. Akamai download manager has a history of vulnerabilities)
Don't count your weasels before they pop dink!
I disabled all the programs listed and it is still crashing.
You said you did memory testing using Windows mem tester, and turned off a lot of your background processes. You might want to try a different mem tester also just to be sure.
Try monitoring your temps, I don't know if Speed Fan works with Windows 7 but you can give it a try.
"I used to make diddly squat, but I've been with the company for 16 years and have had plenty of great raises. Now I just make squat" -- Me
Pediatric brain tumors are the #1 cause of cancer related deaths in children.
I have narrowed down the game crash to only when encountering a large spawn or ambush.
I have tried a lot of things to fix this:
New video driver
Old video driver
using the -renderthreads 1 command line option
Uninstalled my anti-virus
checked for malware
tried both Vista and Windows7 with the same crash
tested my memory with the Windows7 memory tester without error
uninstalled and re-installed COH
Here is my COH Helper and HijackThis log:
---System information gathered by CoH Helper version 0.1.1.8---
DxDiag gathered at August 15, 2009 18:53 (-06:00)
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7100) (7100.winmain_win7rc.090421-1700)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 02/26/09 14:45:22 Ver: 08.00.15
Central Processor: Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz (8 CPUs), ~2.7GHz
Memory: 12288MB
.Net Memory Report: 10084MB out of 12279MB available
Page File: 22205MB (2350MB currently in use)
C Drive: (ST31000340NS ATA Device) 35177MB out of 79598MB (44%) free
D Drive: (ST31000340NS ATA Device) 6371MB out of 7036MB (90%) free
E Drive: (ST31000340NS ATA Device) 18385MB out of 30145MB (60%) free
F Drive: (ST31000340NS ATA Device) 38592MB out of 307203MB (12%) free
G Drive: (ST31000340NS ATA Device) 2742MB out of 11005MB (24%) free
H Drive: (ST31000340NS ATA Device) 22077MB out of 60000MB (36%) free
J Drive: (ST31000340NS ATA Device) 25870MB out of 69005MB (37%) free
K Drive: (ST31000340NS ATA Device) 18928MB out of 35008MB (54%) free
M Drive: (WDC WD2500JS-58NCB1 ATA Device) 95088MB out of 238472MB (39%) free
P Drive: (WD 7500AAC External USB Device) 227498MB out of 715402MB (31%) free
R Drive: (ST31000340NS ATA Device) 4576MB out of 54862MB (8%) free
S Drive: (ST3400620AS ATA Device) 260537MB out of 381551MB (68%) free
T Drive: (ST3500630AS ATA Device) 91586MB out of 476936MB (19%) free
V Drive: (WDC WD2500JD-22GBB0 ATA Device) 17651MB out of 24999MB (70%) free
Z Drive: (WDC WD2500JD-22GBB0 ATA Device) 13970MB out of 48469MB (28%) free
Q Drive: (CDRW 52X32X ATA Device) zero-size drive
O Drive: (Optiarc DVD RW AD-7220S ATA Device) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 11
DirectX Diag version: 6.01.7100.0000 (64-bit version)
Display Notes: No problems found.
Sound Notes: No problems found.
No problems found.
No problems found.
No problems found.
Input Notes: No problems found.
Monitor:
Monitor's Max Resolution: (blank)
Video Device Name: ATI Radeon HD 4800 Series
Manufacturer / Chip: ATI Technologies Inc. / ATI display adapter (0x9440)
Video Memory: 4083 MB
Driver Version: 8.640.0.0
Driver Date: 7/14/2009 7:49:26 PM
Driver Language: English
Sound Device Description: Speakers (High Definition Audio Device)
Driver File: HdAudio.sys
Driver Version: 6.01.7100.0000
Driver Date: 4/21/2009 10:15:37 PM
Sound Device Description: Speakers (FREETALK Wireless Headset)
Driver File: USBAUDIO.sys
Driver Version: 6.01.7100.0000
Driver Date: 4/21/2009 10:15:18 PM
Sound Device Description: Digital Audio (S/PDIF) (High Definition Audio Device)
Driver File: HdAudio.sys
Driver Version: 6.01.7100.0000
Driver Date: 4/21/2009 10:15:37 PM
Sound Device Description: Digital Audio (HDMI) (High Definition Audio Device)
Driver File: HdAudio.sys
Driver Version: 6.01.7100.0000
Driver Date: 4/21/2009 10:15:37 PM
WMI Information
Motherboard Manufacturer: ASUSTeK Computer INC.
Motherboard Model: (empty)
Motherboard Product: P6T DELUXE
Motherboard Version: Rev 1.xx
BIOS Manufacturer: American Megatrends Inc.
BIOS Name: BIOS Date: 02/26/09 14:45:22 Ver: 08.00.15
BIOS Version: 022609 - 20090226
BIOS Release: 20090226000000.000000+000
Registry Information for Current User
Resolution: 1518x889
3D Resolution: 1518x889 (Not using renderscale)
Full Screen: No
Maximized: No
Screen Position: 375, 28
Refresh Rate: 60Hz
Vertical Sync Enabled: Yes
Physics Quality: Medium
Maximum Particles: 50000
Max Particle Fill? 10.000
Physics Card Enabled: No
Anti-aliasing: None
Anisotropic Filtering: 4x
Texture LOD Bias: Smooth
Water Effects: High Quality
Bloom: 1.000 (turned on)
Depth of Field Enabled: Yes
Desaturation Effects (Sepia) Enabled: Yes
Shader Detail: Low (with world bumpmaps)
World Texture Level: Very High
Character Texture Level: Very High
World Detail Level (Vis_Scale): 1.000
Entity Detail Level: 1.000
Shadows Enabled: Yes
Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: Yes
Suppression of Extra Player FX Enabled: No
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: 3.000
Show Advertisements: Yes
Audio Mode: Compatiblity
3D Audio: No
FX Sound Volume: 0.105
Music Sound Volume: 0.052
Show Advanced Graphics Options: No
Overall Graphics Quality: 0.600
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: Unknown bytes/second
Current Game Version: 19.20090716.3T
Installation Directory: J:\City of Heroes
Mod files in the Data directory
No modifications found
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:53:39 PM, on 8/15/2009
Platform: Unknown Windows (WinNT 6.01.3004)
MSIE: Internet Explorer v8.00 (8.00.7100.0000)
Boot mode: Normal
Running processes:
C:\Program Files (x86)\Common Files\Acronis\Schedule2\schedhlp.exe
C:\Program Files (x86)\Skype\Phone\Skype.exe
E:\Yahoo!\Messenger\YahooMessenger.exe
C:\Users\daniel\Desktop\puptime.exe
E:\The Cleaner\tcap.exe
E:\RoboForm\RoboTaskBarIcon.exe
E:\VMware\VMware Workstation\vmware-tray.exe
E:\Acronis\TrueImageHome\TrueImageMonitor.exe
E:\Acronis\TrueImageHome\TimounterMonitor.exe
C:\Program Files (x86)\Java\jre6\bin\jusched.exe
E:\Corel\Corel Paint Shop Pro Photo X2\CorelIOMonitor.exe
E:\Kaspersky Lab\Kaspersky Anti-Virus 8.0 for Windows Workstations\avp.exe
E:\APC\APC PowerChute Personal Edition\apcsystray.exe
C:\Program Files (x86)\Skype\Plugin Manager\skypePM.exe
E:\Mozilla Thunderbird\thunderbird.exe
E:\Klient\Klient.exe
E:\Mozilla Firefox\firefox.exe
J:\City of Heroes\CityOfHeroes.exe
J:\City of Heroes\CityOfHeroes.exe
E:\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyServer = 127.0.0.1:8118
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: RoboForm - {724d43a9-0d85-11d4-9908-00400523e39a} - E:\RoboForm\roboform.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: WOT Helper - {C920E44A-7F78-4E64-BDD7-A57026E7FEB7} - C:\Program Files (x86)\WOT\WOT.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - E:\RoboForm\roboform.dll
O3 - Toolbar: WOT - {71576546-354D-41c9-AAE8-31F2EC22BF0D} - C:\Program Files (x86)\WOT\WOT.dll
O4 - HKLM\..\Run: [vmware-tray] "E:\VMware\VMware Workstation\vmware-tray.exe"
O4 - HKLM\..\Run: [TrueImageMonitor.exe] E:\Acronis\TrueImageHome\TrueImageMonitor.exe
O4 - HKLM\..\Run: [AcronisTimounterMonitor] E:\Acronis\TrueImageHome\TimounterMonitor.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Corel Photo Downloader] "C:\Program Files (x86)\Common Files\Corel\Corel PhotoDownloader\Corel Photo Downloader.exe" -startup
O4 - HKLM\..\Run: [Corel File Shell Monitor] E:\Corel\Corel Paint Shop Pro Photo X2\CorelIOMonitor.exe
O4 - HKLM\..\Run: [Display] E:\APC\APC PowerChute Personal Edition\DataCollectionLauncher.exe
O4 - HKLM\..\Run: [AVP] "E:\Kaspersky Lab\Kaspersky Anti-Virus 8.0 for Windows Workstations\avp.exe"
O4 - HKLM\..\Run: [StartCCC] "E:\ATI - Windows7\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKCU\..\Run: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [Messenger (Yahoo!)] "E:\Yahoo!\MESSEN~1\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [puptime] C:\Users\daniel\Desktop\puptime.exe
O4 - HKCU\..\Run: [AnyDVD] e:\SlySoft\AnyDVD\AnyDVDtray.exe
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [tcactive] e:\The Cleaner\tcap.exe
O4 - HKCU\..\Run: [RoboForm] "E:\RoboForm\RoboTaskBarIcon.exe"
O4 - HKCU\..\Run: [igndlm.exe] E:\Download Manager\DLM.exe /windowsstart /startifwork
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - Global Startup: APC UPS Status.lnk = E:\APC\APC PowerChute Personal Edition\Display.exe
O8 - Extra context menu item: Customize Menu - file://E:\RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://E:\MICROS~3\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Fill Forms - file://E:\RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: RoboForm Toolbar - file://E:\RoboForm\RoboFormComShowToolbar.html
O8 - Extra context menu item: Save Forms - file://E:\RoboForm\RoboFormComSavePass.html
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://E:\RoboForm\RoboFormComFillForms.html
O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://E:\RoboForm\RoboFormComFillForms.html
O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://E:\RoboForm\RoboFormComSavePass.html
O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://E:\RoboForm\RoboFormComSavePass.html
O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://E:\RoboForm\RoboFormComShowToolbar.html
O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://E:\RoboForm\RoboFormComShowToolbar.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - E:\MICROS~3\Office12\REFIEBAR.DLL
O10 - Unknown file in Winsock LSP: e:\vmware\vmware workstation\vsocklib.dll
O10 - Unknown file in Winsock LSP: e:\vmware\vmware workstation\vsocklib.dll
O13 - Gopher Prefix:
O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} (DLM Control) - http://dlm.tools.akamai.com/dlmanage...ex-2.2.4.8.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{8134EC3B-6E5D-4348-8E14-2EEE7BB502C9}: NameServer = 192.168.0.254
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
O18 - Protocol: wot - {C2A44D6B-CB9F-4663-88A6-DF2F26E4D952} - C:\Program Files (x86)\WOT\WOT.dll
O23 - Service: Acronis Scheduler2 Service (AcrSch2Svc) - Acronis - C:\Program Files (x86)\Common Files\Acronis\Schedule2\schedul2.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
O23 - Service: APC UPS Service - American Power Conversion Corporation - E:\APC\APC PowerChute Personal Edition\mainserv.exe
O23 - Service: Kaspersky Anti-Virus 8.0 (AVP) - Kaspersky Lab - E:\Kaspersky Lab\Kaspersky Anti-Virus 8.0 for Windows Workstations\avp.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Protexis Licensing V2 (PSI_SVC_2) - Protexis Inc. - C:\Program Files (x86)\Common Files\Protexis\License Service\PsiService_2.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: VMware Agent Service (ufad-ws60) - VMware, Inc. - E:\VMware\VMware Workstation\vmware-ufad.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: VMware Authorization Service (VMAuthdService) - VMware, Inc. - E:\VMware\VMware Workstation\vmware-authd.exe
O23 - Service: VMware DHCP Service (VMnetDHCP) - VMware, Inc. - C:\Windows\system32\vmnetdhcp.exe
O23 - Service: VMware NAT Service - VMware, Inc. - C:\Windows\system32\vmnat.exe
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
--
End of file - 10672 bytes