Losing global channels from tabs


Demonic_

 

Posted

Anyone else suffering from this:

Since the latest patch, every time I load a new zone / map, I lose all global channels that ive added to a chat tab, bar 2 or 3. I can re add them, but have to do it every time I load.

This originally only affected 1 charactor I had, but now a second has the same problem, with the only difference being that the "locked" globals that i dont lose being different to the 1st toon.

This is really getting annoying now, and all ive got from support is "our quality assurance team will look into this and you will not be informed of any developments"


It's a badge thing.......

 

Posted

Yup, I posted the same problem here and the devs have commented on it here.

No ETA for a fix though... Which is a shame as it's really annoying!


[center][IMG]http://img163.imageshack.us/img163/2585/resistancesig3.png[/IMG]
Kalis Elfling - Inv/Axe Tanker. [i]Kevin is watching... Always[/i]
Proud member of [url="http://www.honourableunited.org.uk/"]Honourable United[/url]
@Tellis - I reserve the right to be ridiculous![/center]

 

Posted

Thanks for that Tellis.

So a redname comments on us forums but Europe ones get nothing!

Hmmmm......

Best not say anything more, but would be nice to get an update!


It's a badge thing.......

 

Posted

I really hope this will be sorted out soon! While the previous global bug was annoying, this is just as, if not even more annoying.


 

Posted

[ QUOTE ]
Thanks for that Tellis.

So a redname comments on us forums but Europe ones get nothing!

Hmmmm......

Best not say anything more, but would be nice to get an update!

[/ QUOTE ]

Well, given that you posted about it at 4:20pm on the last day of my holiday (and Tellis posted on the weekend), it's not that surprising that Lighthouse has beaten us to it.

The advice offered by Lighthouse is pretty much what you would have gotten here anyway: please submit a petition to support describing the problem and listing all affected characters, so that support can forward the information on the dev team for investigation.


 

Posted

Okay, I've tested this a little further by completely leaving three channels and then restarting my game and then saving my chat file so that the main offending channel (United Coalitions) is nowhere on my list. However when I reload my chat file it re-invites me to UC and replaces all my globals in all my tabs with UC chat, and that includes actually deleting my main global channel from the list so when I try to re-add channels so I can't get back into it

Something very wrong with this! Anyone else getting it?

(Yup... I have /bugged it again)


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Kalis Elfling - Inv/Axe Tanker. [i]Kevin is watching... Always[/i]
Proud member of [url="http://www.honourableunited.org.uk/"]Honourable United[/url]
@Tellis - I reserve the right to be ridiculous![/center]

 

Posted

Thanks for update on why EU didnt get update as quick (hangs head and shuffles to a corner).

However, the suggestion of just sending a petition is good, but ive (along with others) been suffering for a while now, and although another patch has gone up, it hasnt addressed this problem and we still have no updates (ie, "the problem has been identified but we are unable to find a solution, but hold on guys, we are trying!").

Its more the lack of communication that makes these issues annoying. If we knew they were being worked on, it would be (a bit) more bareable.

Think Ill make an EU toon called "mushroom" next......


It's a badge thing.......

 

Posted

getting this too, just petitioned *fingers crossed*


 

Posted

I get this problem, but only when I play on heroes. On villains, I never have any problem with losing channels after zoning. Have /bugged


 

Posted

Same problem here, petitioned and reply was it would be escalated to developer team


 

Posted

Well its over 2 weeks now since I started this thread, and thats by no means the date that this bug started.

I moderate a couple of channels and I think you can guess the likelyhood of me reactivating my channels EVERY SINGLE TIME I ZONE!

What the hell is going on here? NO updates, NO apologees, NO consideration!

To use the old chestnut : I pay to play this game. If I had mail ordered something and it wasnt in stock, Id expect an update just to keep me informed.

Am i wrong to expect the same from this?!!!!

I am fast losing patience.


It's a badge thing.......

 

Posted

I've just found a useful workaround for this over on the US forums for those out there who are experience this rather annoying bug.

I won't quote it here as it's a bit of a long post but I have had a play with it and it does seem to work.

Linky

Also the part about making your chat file read only is a good idea!

Hope it helps those of you that have the bug


[center][IMG]http://img163.imageshack.us/img163/2585/resistancesig3.png[/IMG]
Kalis Elfling - Inv/Axe Tanker. [i]Kevin is watching... Always[/i]
Proud member of [url="http://www.honourableunited.org.uk/"]Honourable United[/url]
@Tellis - I reserve the right to be ridiculous![/center]

 

Posted

Ok so for the record :

The US forums have been kept updated with a workaround AND an update on this issue.

Unfortunatly, we seem to have to read the us forums to get any sort of idea as to what is going on.

Sorry to sound annoyed (s'cos I am) but why the hell do we have the European forums if we seem to be expected to get our info from the US forums?

I repeat to any dev that cares ITS THE LACK OF INFORMATION THAT IS THE MOST ANNOYING THING ABOUT AN ISSUE LIKE THIS!!!!!

And no, Ghostraptor, you probably havent been on weekend off again, you just didnt keep us informed.

Thankyou to those players who actually, in my opinion are doing a better job than the rednames on EU, and found out what was going on and told us.


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Posted

Clearly this bug has finally annoyed someone enough as there is now a fix on test!

Linky!


[center][IMG]http://img163.imageshack.us/img163/2585/resistancesig3.png[/IMG]
Kalis Elfling - Inv/Axe Tanker. [i]Kevin is watching... Always[/i]
Proud member of [url="http://www.honourableunited.org.uk/"]Honourable United[/url]
@Tellis - I reserve the right to be ridiculous![/center]

 

Posted

Good grief Tellis, You ever thought of getting your name changed to a slightly reddish colour?

You have proved to be a font of information on this while the people who are supposed to help us on things like this stay suspiciously quiet!

Thanks again for your help.....I'd petition Ghostraptor donates some of his wages to pay for your time looking into this.......if I thought he'd read it, of course!


It's a badge thing.......

 

Posted

[ QUOTE ]
The advice offered by Lighthouse is pretty much what you would have gotten here anyway

[/ QUOTE ]

Maybe that's why you didn't get a response, Sal? GR knew you'd already read what Lighthouse had said so it would've been pointless recycling the same bit of information.

And if you're going to be a jerk towards him, it's no surprise he hasn't replied to your whinging, is it?


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Posted

So what you are saying is there is no need to use EU forums cos noone keeps us updated on what is happening on US forums?

I dont use the US forums as many people here dont, Im an EU player, and Im "winging" cos my EU community moderator isnt keeping us updated on a known bug.

Sorry for asking for information to be provided. Thought that was what this is for?

Just think its a bad show when a player replies to a known issue before a moderator.

As it is, the post that Tellis has highlighted WILL ge taround the issue (thanks again Teluus). So if you ARE experiencing this bug (as most are) either wait for the patch to go live or try and play with saving your chat file, as per post.

Hope we get an update on this soon (but doubt it)


It's a badge thing.......