vet badges still not issuing


Master-Blade

 

Posted

I put a petition in for vet badges not issuing correctly , does anybody know when that is too be corrected? Still waiting for the 60 month vet badge. Does it have something to do with the Nc soft account not even showing the 60 month yet that should have been on JUNe 11 and somehow the game is not releasing it as it should? ANy red names with an official answer somewhere that i cant seem to find? or is this working as intended too...


 

Posted

You aren't the only one. I sent a petition Saturday, got a preliminary response that it was escalated and that I should hear from someone soon ...

Seems to be a larger issue but haven't seen anything official


 

Posted

This is not where you'd look for Redname comments on your situation.

This forum is for players to help other players with Technical Issues they are having.

The best solution would be to file a Support Ticket on the NCSoft Support Page.


If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.

Black Pebble is my new hero.

 

Posted

[ QUOTE ]
Attention Heroes and Villains,

We’re aware of a problem with certain accounts not receiving earned Veteran Rewards and/or gaining access to certain edition bonuses (like the Pocket D Teleporter or Rocket Pack) that were not purchased, or receiving more Veteran Rewards than they should have.

Some reports indicate that Trial Account limitations are being enforced on certain characters, with influence/infamy losses occurring through player trades, sales to NPC vendors or Auction House influence/Infamy redemption. If your character has been affected, please file a /petition or file a Support Ticket through our website with your account name, character name and Server. For debugging purposes, we ask that you do not log back into any affected character.

[/ QUOTE ]

this is in the news, events and announcements forum section.


 

Posted

Well my global vet reward to all characters was affected, so should I not log in Any character?

Anyone know?


 

Posted

[ QUOTE ]
Well my global vet reward to all characters was affected, so should I not log in Any character?

Anyone know?

[/ QUOTE ]

Well here is an update I received about mine last week:
[ QUOTE ]
We are aware that certain Vet Rewards have also been affected as a result of this issue. While it doesn't appear as though access to Vet Rewards was lost, we are aware of some cases in which players gained access to Vet Rewards that they were not yet eligible for. If you have gained access to such rewards, we encourage you not to use them as they could cause problems with your character in the future when the bug is corrected. It is perfectly fine to use the characters themselves, however.

[/ QUOTE ]

I say, send your report, maybe take a day off (or not).. then use whatever character you want... just don't claim any of the rewards that you shouldn't have.