City of Heroes: Live Forum Archive

Windows 7 RC1 cannot see players...

Captain Fabulous

By Captain Fabulous,
Posted on: 2009-05-26 16:36 in ALL ACCESS Gameplay Technical Issues Bugs

 

Posted

My laptop is admittedly at the lower end of acceptable for this game. I didn't get this to game, but I found that with Windows Vista, CoX was playable on low settings. On W7 Beta, it was even better, and I was even able to turn some stuff on.

Windows 7 RC is different. All players around me are invisible except for their capes and auras. I see powers fire off, but that is all. The environments look great, and I can see contacts - tho I don't know about other NPC content as I haven't played much like this.

Here's my CoH helper and HiJackthis logs - any ideas?

---System information gathered by CoH Helper version 0.1.1.7---

DxDiag gathered at May 26, 2009 19:27 (-04:00)
Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7100) (7100.winmain_win7rc.090421-1700)
System Manufacturer: Acer
System Model: Aspire 5515
BIOS: Ver 1.00PARTTBL,
Central Processor: AMD Athlon(tm) Processor 2650e, ~1.6GHz
Memory: 2048MB
.Net Memory Report: 1102MB out of 1789MB available
Page File: 2643MB (936MB currently in use)
C Drive: (WDC WD1600BEVT-22ZCT0 ATA Device) 38449MB out of 49899MB (77%) free
D Drive: (WDC WD1600BEVT-22ZCT0 ATA Device) 98741MB out of 102623MB (96%) free
E Drive: (Optiarc DVD RW AD-7580S ATA Device) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 11
DirectX Diag version: 6.01.7100.0000 (32-bit version)

Display Notes: No problems found.
Sound Notes: No problems found.
Input Notes: No problems found.

Monitor:
Monitor's Max Resolution: (blank)
Video Device Name: ATI Radeon X1200 Series
Manufacturer / Chip: ATI Technologies Inc. / ATI Radeon X1200 Series (0x791F)
Video Memory: 894 MB
Driver Version: 8.561.0.0
Driver Date: 12/1/2008 8:29:34 PM
Driver Language: English

Sound Device Description: Speakers (High Definition Audio Device)
Driver File: HdAudio.sys
Driver Version: 6.01.7100.0000
Driver Date: 4/21/2009 11:50:11 PM


WMI Information
Motherboard Manufacturer: Acer
Motherboard Model: (empty)
Motherboard Product: Nile
Motherboard Version: N/A
BIOS Manufacturer: Acer
BIOS Name: Ver 1.00PARTTBL,
BIOS Version: ACRSYS - 6040000
BIOS Release: 20081203000000.000000+000

Registry Information for Current User
Resolution: 1024x768
3D Resolution: 1024x768 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: Yes

Physics Quality: Medium
Maximum Particles: 50000
Max Particle Fill? 10.000
Physics Card Enabled: No

Anti-aliasing: None
Anisotropic Filtering: 4x
Texture LOD Bias: Smooth
Water Effects: High Quality
Bloom: 1.000 (turned on)
Depth of Field Enabled: Yes
Desaturation Effects (Sepia) Enabled: Yes
Shader Detail: Low (with world bumpmaps)

World Texture Level: Very High
Character Texture Level: Very High
World Detail Level (Vis_Scale): 1.000
Entity Detail Level: 1.000
Shadows Enabled: Yes
Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: Yes
Suppression of Extra Player FX Enabled: No
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: 3.000
Show Advertisements: Yes

Audio Mode: Performance
3D Audio: No
FX Sound Volume: 1.000
Music Sound Volume: 0.600

Show Advanced Graphics Options: No
Overall Graphics Quality: 0.600
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: Unknown bytes/second
Current Game Version: 18.20090422.5T
Installation Directory: D:\Games\City of Heroes

Mod files in the Data directory
No modifications found
************************************************** *****************

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:39:44 PM, on 5/26/2009
Platform: Unknown Windows (WinNT 6.01.3004)
MSIE: Internet Explorer v8.00 (8.00.7100.0000)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Alwil Software\Avast4\ashDisp.exe
D:\Games\Steam\Steam.exe
C:\Program Files\Xfire\Xfire.exe
C:\Program Files\Notepad++\notepad++.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O4 - HKLM\..\Run: [avast!] "C:\Program Files\Alwil Software\Avast4\ashDisp.exe"
O4 - HKCU\..\Run: [Steam] "d:\games\steam\steam.exe" -silent
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - Startup: Xfire.lnk = C:\Program Files\Xfire\Xfire.exe
O13 - Gopher Prefix:
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files\Common Files\Steam\SteamService.exe

--
End of file

 

Posted

[ QUOTE ]

Driver Version: 8.561.0.0
Driver Date: 12/1/2008 8:29:34 PM


[/ QUOTE ]

Your driver is old. Head over to game.amd.com and get the latest.

 

Posted

The 1200 series has no newer driver available for Windows 7.

 

Posted

The drivers do not install. The RC drivers are the newest drivers that work on Windows 7 RC.

I can force them to install anyway, but the performance is absolutely horrible.

Understand that I know this is an older driver. There are no newer drivers that work with W7 RC yet, and this driver works fine in any other OS, including W7 Beta. If you have no other advice than "get a new driver" then I would like someone else to chime in some advice. I don't mean to sound snippy, I just think the "new driver" option is a dead end at the moment.

 

Posted

Try the newest XP driver.

Not seeing characters means that a whole set of textures isn't been loaded or processed. To make sure they're on your computer, delete from CoH directory the file coh.checksum, reboot, and restart the client and let it go through the reverification process.

If that doesn't make them display, try each of the shader detail settings. You have to hit apply and let the textures reload, it doesn't change on the fly like some other options.

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Posted

I'll give that a try. I've been up and down the driver tree - I am amazed that i have not blown up the system yet. Thankfully W7 seems a lot cleaner at removing things than even Vista.

I am easily at the "throw my hands up" stage of this issue. No way I'm going back to Vista on this machine, and XP is a pain to install since I have no floppy for the SATA drivers :/ .

What's annoying is that i can play just about any other game than this one - including some older FPS games (CSS, HL2) with no issues.

 

Posted

You might want to turn on Advanced Graphic and disable Bloom, Depth of Field, and Desaturation. It might not make things reappear, but should significantly increase performance with the Vista or XP driver.

While it might be hard to accept, ATI is no longer supporting the X1200, which means there may never be a fully functional driver for Windows 7. Your only option is to use older drivers or those for other OSs that might work. I would set all the graphics options to the minimum and then slowly ramp things up one by one till find the sweet spot. But again, you may never get the performance level in Windows 7 that you got in XP or Vista.

 

Posted

I have one of these laptops i'd be interested to know what issue you had installing xp on it, cause yeah vista blows on this thing

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Posted

I can say for a fact that none of the released W7 drivers seem to work. I tracked down the old drivers that worked fine with the beta, and ran CoH with no issues on this machine - they don't work either. <shrug>

 

Posted

Are you uninstalling the drivers and using Driver Sweeper in-between? It's possible you've got some kind of corruption going on. Might be worth a shot.

 

Posted

[ QUOTE ]
Try the newest XP driver.

Not seeing characters means that a whole set of textures isn't been loaded or processed. To make sure they're on your computer, delete from CoH directory the file coh.checksum, reboot, and restart the client and let it go through the reverification process.

If that doesn't make them display, try each of the shader detail settings. You have to hit apply and let the textures reload, it doesn't change on the fly like some other options.

[/ QUOTE ]I dont recommend this XP handles video alot different than Vista and windows 7. You might get blue screens or crashes even if it does install. Similar they redid the way audio works in Vista/Win7 so dont think those xp drivers will work in that aspect too.

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Posted

Heh, I glazed over that part. I wouldn't have tried that anyway, but thanks, Ryu.