Updater won't load?

Mngwa · 05-20-2009 02:43 PM

I'm in a bit of a fix here, hope you guys can lend a hand.

Every time I try to start up the CoH updater, it acts like it will load, then it closes and restarts itself. I recently had a virus attack(was pretty nasty too) but was able to get rid of it I think, but maybe not all the way. It started happening right after I got the virus attack, maybe that is what is causing it?

It seems like something is blocking it, I don't know how to check and see if the computer is blocking it for not.

I would be grateful if anyway has any info or advice.

Derangedpolygot · 05-20-2009 03:00 PM

Viruses usually damage your data and programs. Removing the virus doesn't undo the damage. My friends usually flatten the hard drive and start over (reinstalling everything)

The plastic tips at the end of shoelaces are called aglets. Their true purpose is sinister.
--The Question, JLU

Mngwa · 05-20-2009 03:03 PM

So should I reinstall? I don't have the CDs for the game anymore.

Ironblade · 05-20-2009 03:51 PM

[ QUOTE ]
Every time I try to start up the CoH updater, it acts like it will load, then it closes and restarts itself.

[/ QUOTE ]
So you're not even getting to the point where you have the option of "Verify All Files"? You need to get a new copy of the updater off the FTP site. Hopefully someone will come along shortly to tell us where (since I have no clue). Once the updater runs, you can have it verify all files and replace any corrupted ones.

Paragon City Search And Rescue
The Mentor Project

Mngwa · 05-20-2009 03:53 PM

Oh, ok. I just need to get a new copy of the updater? I'll look around some and see if I can find one.

Soul Train · 05-20-2009 05:21 PM

plaync.com

Click on My Account, then log in. Click on your game ID for the CoH game. You should see a "download updater" link on your account summary page.

"City of Heroes. April 27, 2004 - August 31, 2012. Obliterated not with a weapon of mass destruction, not by an all-powerful supervillain... but by a cold-hearted and cowardly corporate suck-up."

Mngwa · 05-20-2009 06:10 PM

Sweet thanks Train. I'll try it and report back.

Mngwa · 05-21-2009 11:17 PM

I just now got the chance to try it, and it is still doing the same thing. It runs, then closes, then restarts itself over and over again. I had it going for 30 mins like that, and still nothing.

Any other advice?

Mngwa · 05-23-2009 07:16 PM

Ok, I think I got it. I messed up my computer and had to dump the old OS. Oh well, thats life.

So, how can I get CoH up again? Just drop it in an empty folder and let it reverify all the files?

*update*

Ok, whenever I start up the CoHUpdater.exe, it adds a folder called logs, CoHUpdater.PRV and CohUpdater_UI_Win.dll.

I'm confused.

LISAR · 05-23-2009 10:34 PM

It's been doing that since we got mac support I think.

Mngwa · 05-24-2009 11:48 AM

Ok, I found this in the logg folder, in a thing called net_disconnect:

05-24-2009 03:43:46 75408 8 disconnect error 10053:An established connection was aborted by the software in your host machine.
05-24-2009 03:52:07 130520 9 disconnect error 10054:An existing connection was forcibly closed by the remote host.
05-24-2009 03:52:13 131788 9 disconnect error 10054:An existing connection was forcibly closed by the remote host.
05-24-2009 03:52:19 131080 9 disconnect error 10054:An existing connection was forcibly closed by the remote host.
05-24-2009 03:52:20 131080 10 disconnect error 10054:An existing connection was forcibly closed by the remote host.

So could it be a network problem, or the virus still?

Mngwa · 05-24-2009 01:25 PM

Ah ha! I got it! I guess it was a virus, or sometinhg. But after I cleaned it and dumped all the cookies, it started dpwnloading. Thank you all for your help, for those who gave it.