I don't think Europe has separate phone support. Even if they did I doubt their days of operation would be any different than here, so you'll likely to have to wait until Monday to resolve this.
Billing or Technical Support
1-512-225-6359
Mon-Fri
12pm to 5pm, Central
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.Driver Sweeper * CohHelper * HijackThis * TweakCoH * CPU-ID
* Defraggler * Program Security Scan * PC Performance Scan *
[ QUOTE ]
I don't think Europe has separate phone support. Even if they did I doubt their days of operation would be any different than here, so you'll likely to have to wait until Monday to resolve this.
Billing or Technical Support
1-512-225-6359
Mon-Fri
12pm to 5pm, Central
[/ QUOTE ]
Actually, I would be surprised if they didn't - European countries have a bunch of privacy laws that don't necessarily play nice with US laws. One of the reasons why most companies have a subsidiary company for EU.
Orc&Pie No.53230 There is an orc, and somehow, he got a pie. And you are hungry.
www.repeat-offenders.net
Negaduck: I see you found the crumb. I knew you'd never notice the huge flag.
You might get better information on the EU forums
http://uk.boards.cityofheroes.com/ubbthreads.php
Or just try the EU Support site like I did. There was no number provided that I could find, but if anyone finds such info I'll add it to my bookmarks.
Considering that a EU live call center would have to use a multi-lingual call staff I'd be surprised if NCsoft would shell out for that in addition to email support.
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.Driver Sweeper * CohHelper * HijackThis * TweakCoH * CPU-ID
* Defraggler * Program Security Scan * PC Performance Scan *
Just thought I'd throw a quick question out..
Anyone know how to get ahold of NCsoft EU support/billing without having to get tied up in messages through the online system?
I just purchased CoH mac edition (EU) and trying to reactivate an old account to play with a few friends over there, and it will not allow me to reactivate my account without a gamecard or credit card... and when i enter my credit card info, I'm denied on "Fraud Suspicion" since it's an international purchase.
I can't get in touch with my bank since their "operating hours" are Monday through Friday, so no luck on that end.
Any help would be appreciated.
pohsyb: so of all people you must be most excited about the veats
Arachnos Commander: actually, I am
pohsyb: I mean you kinda were one already anyways ^_^
Arachnos Commander: