Maintenance


Alimistar

 

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We KNOW it can happen at any time.........

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Conversation over! Thank you for time! Good night everybody!

[/ QUOTE ] The conversation wasn't just about how often or when it can occur... but about providing info about scheduled updates.

Even a Dev replied saying they will look into providing more detailed info in advance. Who are you to tell us we can't talk about it? rofl


 

Posted

No just that we already have a 'heads up' post telling us any weekday from 9-11 Eastern, the servers may be taken down during that time. Why tell us again?

They do warn us if they believe it is going to take longer than the two hours or if one of the ancillary server/services are going to be down like the in-game store for slots, transfers, respecs and renames.

So while they could give us a warning the day before for a normal patch release, I'm not all that upset when they don't. And to frame this properly, I'm on dial-up. When a patch comes out it may take me a day before I can play due to the duration of the download. This latest one wasn't bad but the 37MB one took over two hours to download which pretty much shot that evening to hell. With advance warning I could at least have other activities planned as the download is going on than playing Peggle and watching the time remaining tick down.


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Devs - is it so hard to give advanced warning about servers coming down? I doubt this continual unannounced "server maintenance", sometimes on a daily basis, is really that urgent. Let people know what and why you're doing what you're doing. We pay to play this game, it's not free. Pay us a bit of courtesy.

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This morning's maintenance was due to a planned publish of the 18.20090422.5T build.

I've discussed this with the Community Team, and we'll make sure to update the Server Status page with planned publishes.

As a brief note, we started the publish/build deployment one hour earlier. The build had to be deployed simultaneously to both North American and EU servers, and there was some concern that we would be publishing during Europe's prime-time hours.

I apologize for the lack of an update on the Server Status page, and we will be taking steps to ensure that those maintenances and publishes are clearly stated on that page.

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That'd be nice. Thanks!


There are no words for what this community, and the friends I have made here mean to me. Please know that I care for all of you, yes, even you. If you Twitter, I'm MrThan. If you're Unleashed, I'm dumps. I'll try and get registered on the Titan Forums as well. Peace, and thanks for the best nine years anyone could ever ask for.