City of Heroes: Live Forum Archive

Game crashes after less than a minute

Godlike_NA

By Godlike_NA,
Posted on: 2009-05-10 24:35 in ALL ACCESS Gameplay Technical Issues Bugs

 

Posted

Hey everyone.
I recently built a new system and everything works splendidly with the exception of CoH. After no more than a minute ingame, I get the pop-up "City of Heroes has encountered a problem and needs to close". I have absolutely no idea why and I'm at a complete loss. Any help would be greatly appreciated.

CoHHelper

---System information gathered by CoH Helper version 0.1.1.7---

DxDiag gathered at May 10, 2009 12:20 (-07:00)
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.090206-1234)
System Manufacturer: To Be Filled By O.E.M.
System Model: To Be Filled By O.E.M.
BIOS: BIOS Date: 06/06/08 15:06:34 Ver: 08.00.15
Central Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 4800+, MMX, 3DNow (2 CPUs), ~2.5GHz
Memory: 3328MB
.Net Memory Report: 2952MB out of 3327MB available
Page File: 4975MB (236MB currently in use)
C Drive: (MAXTOR 6L080J4) 64927MB out of 76321MB (85%) free
D Drive: (ATAPI iHDP118 4) zero-size drive
Windows directory location: C:\WINDOWS
DirectX: DirectX 9.0c (4.09.0000.0904)
DirectX Diag version: 5.03.2600.5512 (32-bit version)

Display Notes: No problems found.
Sound Notes: No problems found.

No problems found.
Input Notes: No problems found.

Monitor: Plug and Play Monitor
Monitor's Max Resolution: 1600,1200
Video Device Name: NVIDIA GeForce 8200
Manufacturer / Chip: NVIDIA / GeForce 8200
Video Memory: 512.0 MB
Driver Version: 6.14.0011.8585
Driver Date: 4/30/2009 10:02:00 PM
Driver Language: English

Sound Device Description: Realtek HD Audio output
Driver File: RtkHDAud.sys
Driver Version: 5.10.0000.5845
Driver Date: 5/4/2009 5:22:54 PM

Sound Device Description: Logitech USB Headset
Driver File: usbaudio.sys
Driver Version: 5.01.2600.5512
Driver Date: 4/14/2008 12:15:14 AM


WMI Information
Motherboard Manufacturer: XFX
Motherboard Model: (empty)
Motherboard Product: MI-A78S-8209
Motherboard Version: Ver1.1
BIOS Manufacturer: American Megatrends Inc.
BIOS Name: BIOS Date: 06/06/08 15:06:34 Ver: 08.00.15
BIOS Version: 060608 - 20080606
BIOS Release: 20080606000000.000000+000

Registry Information for Current User
Resolution: 1280x968
3D Resolution: 1280x968 (Not using renderscale)
Full Screen: No
Maximized: Yes
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: Yes

Physics Quality: Medium
Maximum Particles: 50000
Max Particle Fill? 10.000
Physics Card Enabled: No

Anti-aliasing: None
Anisotropic Filtering: 4x
Texture LOD Bias: Smooth
Water Effects: High Quality
Bloom: 1.000 (turned off)
Depth of Field Enabled: Yes
Desaturation Effects (Sepia) Enabled: Yes
Shader Detail: High

World Texture Level: Very High
Character Texture Level: Very High
World Detail Level (Vis_Scale): 1.000
Entity Detail Level: 1.000
Shadows Enabled: Yes
Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: Yes
Suppression of Extra Player FX Enabled: No
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: 3.000
Show Advertisements: Yes

Audio Mode: Performance
3D Audio: No
FX Sound Volume: 1.000
Music Sound Volume: 0.600

Show Advanced Graphics Options: No
Overall Graphics Quality: 0.600
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: 673637 bytes/second
Current Game Version: 18.20090422.2T
Installation Directory: C:\Program Files\City of Heroes

Mod files in the Data directory
.\texture_library\MAPS\city has 1 file
.\texture_library\MAPS\Safeguard has 9 files
.\texture_library\MAPS\sewers has 44 files
.\texture_library\MAPS\static has 34 files
.\texture_library\V_MAPS\Static has 16 files
.\texture_library\V_MAPS\Outdoor_Missions has 9 files


HijackThis

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:34:55 PM, on 5/10/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Skype\Phone\Skype.exe
c:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\msco rsvw.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

O4 - HKLM\..\Run: [googletalk] C:\Program Files\Google\Google Talk\googletalk.exe /autostart
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

--
End of file - 2021 bytes

Quote:
Discuss all matters related to the Justice server here.*
*Excludes most topics

 

Posted

You are running on the built in geforce 8200 video solution rather than a real video card. The 8200 is mostly intended for playing HD video and simple online games. Anything more than that is pretty much beyond it's capability. Try playing it in safe mode and see if you can manage until you get a video card.

Don't count your weasels before they pop dink!

 

Posted

That's what I sort of figured. I've been running a few other games of little graphic intensity with no issues. Thank you so very much. :-)

Edit - It even crashes in safe mode. Oh well. :-P

Quote:
Discuss all matters related to the Justice server here.*
*Excludes most topics

 

Posted

That's not right at all. It's not fast, but it's definitely able to play the game. I played this on a laptop without an actual graphics card at all, just the built in motherboard video from intel. It was ugly with everything turned down, but it ran.

Your card is definitely good enough to play this game. It's just this game takes issues with lots of things, so I don't know what it could be. Mine crashes all the time as well (I've got a thread in this forum too that hasn't been useful really).

 

Posted

You might want to try turning down video acceleration to see if it is the video card. you can do this by running the DXdiag tool.

Democracy is two wolves and a lamb voting on what to have for lunch. Liberty is a well-armed lamb contesting the vote!
--Benjamin Franklin

 

Posted

I noticed earlier that my hard drive was formatted in FAT32 despite running XP. I'm not sure how it even ran at all.

Quote:
Discuss all matters related to the Justice server here.*
*Excludes most topics