Vista Issue....
By
EvilRyu,
Posted on: 2009-05-01 13:53 in ALL ACCESS Gameplay Technical Issues Bugs
Grab CoH Helper and start by posting it's results. That should give any information about your hardware that might be causing an issue.
In the meantime, is there a specific error message?
We'll see....
---System information gathered by CoH Helper version 0.1.1.7---
DxDiag gathered at May 1, 2009 19:44 (-04:00)
Operating System: Windows Vista Business (6.0, Build 6000) (6000.vista_gdr.090302-1506)
System Manufacturer: Foxconn
System Model: X38
BIOS: Default System BIOS
Central Processor: Intel(R) Core(TM)2 Duo CPU E6750 @ 2.66GHz (2 CPUs), ~2.7GHz
Memory: 3326MB
.Net Memory Report: 2433MB out of 3326MB available
Page File: 5910MB (919MB currently in use)
C Drive: (ST3320620AS ATA Device) 57441MB out of 157281MB (36%) free
D Drive: (ST3320620AS ATA Device) 36783MB out of 47960MB (76%) free
Z Drive: (TSSTcorp CDDVDW SH-S203N ATA Device) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 10
DirectX Diag version: 6.00.6000.16386 (32-bit version)
Display Notes: No problems found.
No problems found.
Sound Notes: No problems found.
No problems found.
No problems found.
No problems found.
No problems found.
No problems found.
Input Notes: No problems found.
Monitor: Generic PnP Monitor
Monitor's Max Resolution: (blank)
Video Device Name: ATI Radeon HD 3870
Manufacturer / Chip: ATI Technologies Inc. / ATI Radeon Graphics Processor (0x9501)
Video Memory: 1915 MB
Driver Version: 7.14.0010.0540
Driver Date: 11/1/2007 11:56:18 PM
Driver Language: English
Monitor: Generic PnP Monitor
Monitor's Max Resolution: (blank)
Video Device Name: ATI Radeon HD 3870
Manufacturer / Chip: ATI Technologies Inc. / ATI Radeon Graphics Processor (0x9501)
Video Memory: 1915 MB
Driver Version: 7.14.0010.0540
Driver Date: 11/1/2007 11:56:18 PM
Driver Language: English
Sound Device Description: Digital Output Device (HDMI) (2- High Definition Audio Device)
Driver File: HdAudio.sys
Driver Version: 6.00.5840.16387
Driver Date: 11/2/2006 3:36:49 AM
Sound Device Description: Digital Output Device (SPDIF) (High Definition Audio Device)
Driver File: HdAudio.sys
Driver Version: 6.00.5840.16387
Driver Date: 11/2/2006 3:36:49 AM
Sound Device Description: Speakers (High Definition Audio Device)
Driver File: HdAudio.sys
Driver Version: 6.00.5840.16387
Driver Date: 11/2/2006 3:36:49 AM
Sound Device Description: Digital Output Device (HDMI) (2- High Definition Audio Device)
Driver File: HdAudio.sys
Driver Version: 6.00.5840.16387
Driver Date: 11/2/2006 3:36:49 AM
Sound Device Description: Digital Output Device (SPDIF) (High Definition Audio Device)
Driver File: HdAudio.sys
Driver Version: 6.00.5840.16387
Driver Date: 11/2/2006 3:36:49 AM
Sound Device Description: Speakers (High Definition Audio Device)
Driver File: HdAudio.sys
Driver Version: 6.00.5840.16387
Driver Date: 11/2/2006 3:36:49 AM
WMI Information
Motherboard Manufacturer: Foxconn
Motherboard Model: (empty)
Motherboard Product: X38A
Motherboard Version: 1.0
BIOS Manufacturer: American Megatrends Inc.
BIOS Name: Default System BIOS
BIOS Version: 090108 - 20080901
BIOS Release: 20080901000000.000000+000
Registry Information for Current User
Resolution: 1440x900
3D Resolution: 1440x900 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: Yes
Physics Quality: Medium
Maximum Particles: 50000
Max Particle Fill? 10.000
Physics Card Enabled: No
Anti-aliasing: None
Anisotropic Filtering: 4x
Texture LOD Bias: Smooth
Water Effects: High Quality
Bloom: 1.000 (turned on)
Depth of Field Enabled: Yes
Desaturation Effects (Sepia) Enabled: Yes
Shader Detail: Low (with world bumpmaps)
World Texture Level: Very High
Character Texture Level: Very High
World Detail Level (Vis_Scale): 1.000
Entity Detail Level: 1.000
Shadows Enabled: Yes
Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: Yes
Suppression of Extra Player FX Enabled: No
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: 3.000
Show Advertisements: Yes
Audio Mode: Performance
3D Audio: No
FX Sound Volume: 1.000
Music Sound Volume: 0.600
Show Advanced Graphics Options: Yes
Overall Graphics Quality: 0.600
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: 105663 bytes/second
Current Game Version: 18.20090324.20T2
Installation Directory: C:\Program Files\City of Heroes
Mod files in the Data directory
No modifications found
BTW I just removed the current ati drivers and went back to the OEM ones to see if it would work
That's weird, it looks like your sound devices have been doubled. You might need to uninstall them completely in the Device Manager then reboot and let Windows rediscover them. It thinks you have two monitors, too, but that might well be true.
The BIG thing you are missing is Vista SP1. Not having that is like begging hackers to destroy your system. And if that hasn't been refreshed, heaven only knows how many other important updates you've skipped. Your video drivers are also badly out of date and the sound drivers look like they have never been updated at all. You need to spend some serious time updating. Turn automatic updates on and let Vista update whatever it wants. Then go to ATIs website and get the latest video driver. Then go hunt down the latest for your sound.
(You could save some time with Vista SP1 by waiting for SP2, which should be out in a few days. I really wouldn't suggest it, though.)
[ QUOTE ]
That's weird, it looks like your sound devices have been doubled. You might need to uninstall them completely in the Device Manager then reboot and let Windows rediscover them. It thinks you have two monitors, too, but that might well be true.
The BIG thing you are missing is Vista SP1. Not having that is like begging hackers to destroy your system. And if that hasn't been refreshed, heaven only knows how many other important updates you've skipped. Your video drivers are also badly out of date and the sound drivers look like they have never been updated at all. You need to spend some serious time updating. Turn automatic updates on and let Vista update whatever it wants. Then go to ATIs website and get the latest video driver. Then go hunt down the latest for your sound.
(You could save some time with Vista SP1 by waiting for SP2, which should be out in a few days. I really wouldn't suggest it, though.)
[/ QUOTE ]Actually you have to install sp1 to install sp2 on vista. So unless you got it intergrated already there is no getting around sp1. For some reason microsoft didnt make it have all the sp1 stuff because the file to download would be too big. Which to me is crazy when disk space is cheap as hell now so its nearly infinite.
Edit: SP2 is already out for MSDN, Technet and Connect user accounts. Will be installing it in a couple of hours. 
Bump and Grind Bane/SoA
Kenja No Ishi Earth/Empathy Controller
Legendary Sannin Ninja/Pain Mastermind
Entoxicated Ninja/PSN Mastermind
Ninja Ryukenden Kat/WP Scrapper
Hellish Thoughts Fire/PSI Dominator
Thank You Devs for Merits!!!!
Seriously? Jeez, that's nasty. SP1 took something like half an hour with its three reboots.
[ QUOTE ]
[ QUOTE ]
That's weird, it looks like your sound devices have been doubled. You might need to uninstall them completely in the Device Manager then reboot and let Windows rediscover them. It thinks you have two monitors, too, but that might well be true.
The BIG thing you are missing is Vista SP1. Not having that is like begging hackers to destroy your system. And if that hasn't been refreshed, heaven only knows how many other important updates you've skipped. Your video drivers are also badly out of date and the sound drivers look like they have never been updated at all. You need to spend some serious time updating. Turn automatic updates on and let Vista update whatever it wants. Then go to ATIs website and get the latest video driver. Then go hunt down the latest for your sound.
(You could save some time with Vista SP1 by waiting for SP2, which should be out in a few days. I really wouldn't suggest it, though.)
[/ QUOTE ]Actually you have to install sp1 to install sp2 on vista. So unless you got it intergrated already there is no getting around sp1. For some reason microsoft didnt make it have all the sp1 stuff because the file to download would be too big. Which to me is crazy when disk space is cheap as hell now so its nearly infinite.
Edit: SP2 is already out for MSDN, Technet and Connect user accounts. Will be installing it in a couple of hours.
[/ QUOTE ]
Thank you..
But yes, I have two monitors and sound devices. and SP2 already. My drivers are so out of date b/c I uninstalled them before posting this to get back to the OEM drivers, which caused COH to worked flawlessly. Everything is now up to date and all that.
Sorry for the late post and thank you for the suggestions, just figured that all the issues with vista would have been solved by now.
[ QUOTE ]
Seriously? Jeez, that's nasty. SP1 took something like half an hour with its three reboots.
[/ QUOTE ]Going from integrated iso of sp1 to standalone installer of sp2 took about 10 minutes max. This was a totally naked installation that had just been clean installed.
Bump and Grind Bane/SoA
Kenja No Ishi Earth/Empathy Controller
Legendary Sannin Ninja/Pain Mastermind
Entoxicated Ninja/PSN Mastermind
Ninja Ryukenden Kat/WP Scrapper
Hellish Thoughts Fire/PSI Dominator
Thank You Devs for Merits!!!!
I just reinstalled COH on my vista, but it worked perfectly when it was on my XP, but it crashes and says that my ATI 3850 failed. I have the hotfix that was included in service pack two but it continues to fail. Any help would be appreciated.
Sorry for the lack of info but I haven't really played in years and don't remember much of the software that I could help you guys with.