Zwillinger

Community Manager
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  1. Quote:
    Originally Posted by Void_Huntress View Post
    We didn't get any kind of acknowledgment that it was noticed in Beta, and it didn't even rate a 'known issues' item. What's up with that?
    The OCR team doesn't scrub for bugs in Beta. That's QA. They don't currently have anyone who posts acknowledgment of bugs during beta. I'll discuss this with the QA managers and see if we can change that.
  2. Quote:
    Originally Posted by Kheldarn View Post
    I understand this, but I would think something like this UI problem would be enough to go, "Wait a minnit waitaminnit! Stop the execution!". o.o
    For something that requires an entirely new build, it's very difficult to put on the brakes on support for every product in the West that NCsoft supports.
  3. Update: There is a fix for the glow mapping on certain costume pieces in an upcoming build.
  4. Quote:
    Originally Posted by Obsidius View Post
    FYI:


    Still doesn't explain why the bug was pushed live when they apparently know about it.
    Build schedules are a very tricky thing. We're not able to just pop code in and send it over to be published the same day. Usually we have to send builds for publishing at least a week in advance.

    The ops team supports all NCsoft products, not just CoH. This requires rigorous scheduling which has to be adhered to.
  5. A fix for the resetting UI is already in an upcoming build.
  6. Quote:
    Originally Posted by Warscythe View Post
    All glowmaps on armour sets such as Bioluminescence and Organic have been removed, with Bio not even having an option to use a secondary colour, is this intentional or?
    I'll forward this along
  7. Quote:
    Originally Posted by Ruby View Post
    My base is attacking me! HALP!

    Seriously, all the items in my group's base which have attacks are attacking anyone who enters. And they can be destroyed. It's funny, but should really be fixed ASAP.
    New Feature.

    BvP or Bases vs. Players.

    A new feature for the Base Building Community and the PvP Community at once.

    No, not really. We're looking into this.
  8. Quote:
    Originally Posted by Psychoti View Post
    You guys broke the Mission Architect feedback window. Now it says "MMColumn1Keyword1" with different numbers.
    Thanks. We'll check into it.
  9. We made the decision to pull the new Trial from this build. The feedback and testing we received during the beta was pretty clear that we needed to make some adjustments to TPN before it went live. This could not be accomplished in time to meet the publish schedule.

    Not to worry, your wait shouldn't be terribly long for the new TPN trial.
  10. Quote:
    Originally Posted by EU_Damz View Post
    Zwill the new trial isnt on the patch notes, is the new trial live with this update?
    Nope.

    We pulled it to do some more work on it, hence the lack of hoopla and fanfare for this update. We got some good feedback during the beta and we felt it was more important to react to that and make appropriate changes.

    In short...

    IT'S ALL YOUR FAULT.

    GAH!
  11. We're testing the waters on integrating our publishes with our maintenance. Nothing solidly set in stone, however this may be a regular occurrence moving forward.
  12. I've asked the guys in Seattle to please look into/fix whatever is causing many, myself included, to be repeatedly logged out.

    I'll update as soon as I have more info.
  13. Quote:
    Originally Posted by Sermon View Post
    ...fertile aura....

    Um

    Yeeeeeeaaaaah....

    That's a big "Ten-NO".

  14. P.S. iPhone's are teh win. Working from the doctors office without my laptop. And the nurse is just shaking her head at me.
  15. If you ask Mrs Z. That shouldn't be an issue since everything goes in one ear and out the other.
  16. Quote:
    Originally Posted by Texas Justice View Post
    Hope everything is OK. Looking forward to seeing you at the Pummit.
    Nothing terrible aside from my right ear swelling to twice the size of normal.

    Seriously.
  17. Quote:
    Originally Posted by Obsidius View Post
    Not sure how I feel about this in particular...
    Nod, not entirely unexpected.

    We're going to approach this in a methodical manner. These purchasable enhancements are something we've actually received a lot of demand for, I know I've personally received many PMs asking for them as well as in game feedback, and we want to deliver them in a responsible way (hence their being attuned and bound and non boost-able).

    Because some of these IOs can cost tens of millions of inf, they can seem rather daunting to some. We're doing our best to address the convenience vs. time invested question in a responsible manner.
  18. We've had some recent discussions with the Community about the Paragon Market and our weekly offerings. Something I previously stated was that we're occasionally going to offer some new items to "mix it up" and see what piques your interest. Well, this week is no different and we're going to take a few minutes to talk about some of this weeks offerings.

    In tomorrow’s Paragon Market update you'll see the following specials:

    - SSA part 3: This isn't one of the "shake it up" items, but I figured I may as well let you know it's coming .

    - 3 new Rare Melee DPS IO Enhancements (which will normally be found under the enhancements category sort by Melee and their respective max levels): Pulverizing Fisticuffs (10-25), Touch of Death (25-40) and Mako's Bite (30-50). Like our previous enhancement offerings, these Rare IOs cannot be boosted, are account bound and attuned and they will level with you, within their level ranges. We're going to be watching these items closely as they represent another convenience vs. time offering and we're interested in their reception. We'll let you know about pricing tomorrow, however this initial offering will be at 50% off of their normal price, both individually for those of you who like to mix and match for your builds and as a bundled set.

    - 50% off the Time Manipulation Powerset: Beam Rifle has been one if our highest selling items amongst Free and Premium players, so we figured this would be a good solid buy for our Premium folks.

    - A new path aura: this will be the first path aura we've offered in the Market (all other paths are either Paragon Reward unlocks or unlocked through Incarnate content) so we're looking forward to seeing what you think. While it will be priced a bit higher than a standard aura, it's not far off and is, IMHO, pretty damn cool looking. You'll have to wait until tomorrow to see it .*

    On another note; we've been discussing the creation of a dedicated forum specifically for the Paragon Market and its weekly offerings, which is where a discussion such as this would go on the future. We'll have more on this in the coming weeks.

    Please excuse any typos or wonky formatting with this post. I'm posting it from the waiting room at the doctor’s office. I've been out of the office today, however we wanted to make sure this was communicated to you guys this afternoon.

    Thanks!

    -Z
  19. It's helpful to let folks know what server you plan on doing this on .
  20. Update 11:40 AM PDT - We've discovered an issue with the updates we had planned to publish to the forums today. As such, we're postponing the maintenance until next week.

    Our apologies to everyone and thanks for your understanding.
  21. Zwillinger

    Hero Skin Borked

    Quote:
    Originally Posted by Dante View Post
    Perhaps while they're offline you could, you know, take a look at this bug that seems to log people out all of the time.

    You might have heard of it.
    Is this still happening?

    The log in cookie is possibly still set to 24 hours, but we've talked to the appropriate parties about having this changed to 14 days.
  22. Mary Kate and Ashley Online.

    Yes, this was actually pitched.

    No, it was not opted.
  23. Zwillinger

    Hero Skin Borked

    It seems that some updates which were being worked on are at the center of this. We are likely going to need to take the forums offline, possibly tomorrow, to address this issue.

    We'll let you know when we're going to perform this maintenance.
  24. Zwillinger

    Hero Skin Borked

    Hey all,

    There's currently some issues with the Hero (blue) skin on the forums.

    We're investigating and will let you know when it's corrected.

    Thanks!

    And yes, this is irrevocable proof that devs hate Heroes.