Questions to be answered

OK, we're entering a process that results in the game shutting down. Taking that as a fact, there will be some things we need to know about how things go from here. There's lots of questions I'd like answered about why, but these are what we need to know.

There may not be immediate answers to all these, but whatever we can get would be appreciated.

(1) What are the form of communications going on, and who will be doing the communicating of news? Specifically:

(a) How long will the forums be up, both for player to player communications and announcements.

(b) Once the forums are gone, how will the announcements of the progress like final dates be communicated. And who will do the communicating.

(Personal note - right now, there's a lot of anger. If there's any hope of diffusing any of that anger, handling the shutdown well is key.)

(2) With the devs gone, no more updates. How long will the beta server be up.

(3) You have ended the purchase of points and renewal of VIP subscriptions. For those planning on play until the server goes down, what happens to accounts where the VIP expires? Will everyone get free VIP or will it be tough, you're premium.

(a) Flip side - those who purchased points recently looking forward to buying items in I24 or those who renewed for a period that will take them past the shut-down date, how will those people be compensated? (Again a personal note, game time or discounts for other NCSoft games will do nothing to diffuse the anger or improve good will).

(4) It's somewhat common for a big end-of-game blowout. Will the now ex-community members and ex-developers retain access to their accounts for something fun (if they choose to do that - I would completely understand any ex-employee being too busy with jobhunting or new job or just too bummed to do so).

I'm not a happy camper at all. But the respect shown between now and closing time will set what impression is left in people's minds.