Thanks for talking to us, Paragon.

Nalrok_AthZim · 07-30-2012 07:09 AM

Quote:

Originally Posted by Commander

Getting the actual info is near impossible. The staff is limited as to what they can say and the only answers available are, "Hey, we're just the messengers. We just say what Korea allows us to say. We don't always get the correct info as everything is subject to change."

They didn't even say that. It basically boiled down to the CMs saying "XP is broken? Oh crap! We'll fix it right away!" and then two weeks later going "Oh wait actually that's how it should be. Thanks for your concern, bye." Not even a "We kind of got stubbed by Korea guys, sorry" sort of response.

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Sparkly Soldier · 07-30-2012 02:32 PM

Quote:

Originally Posted by Nalrok_AthZim

They didn't even say that. It basically boiled down to the CMs saying "XP is broken? Oh crap! We'll fix it right away!" and then two weeks later going "Oh wait actually that's how it should be. Thanks for your concern, bye." Not even a "We kind of got stubbed by Korea guys, sorry" sort of response.

I'd guess they're contractually limited in how much they can say and who to assign blame to, and simply aren't allowed to point the finger at the Korean developers even if it's really on them. It's probaly the same situation as the customer service phone rep who has to keep repeating the line "I apologize the inconvenience, but we are experiencing a temporary delay in service" instead of just saying "our database runs in freakin' DOS, it just crashed for the umpteenth time this week, and believe me, I'm just as frustrated as you are."

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