Issue with Veteran Badge

Okay, I created my account on April 13, 2006, and have been paying nearly non-stop since then. I've had 2 weeks of a no-payment lapse. Ever since freedom launched and my previous time I have changed my account into one where I put up a few bucks every month, and my VIP status has not waned. My account itself says I've been paying for 5 Years and 8 months, and has not recognized the other 5 months that I've been paying for.

I know for a fact I've been playing for more than 6 years, but I still do not have my 6 year veteran badge, because the game thinks I have not paid for 4 months. How could I get this fixed?

The Game Account Details page only shows Paid Time. It doesn't count free months from purchasing box versions of the game, free time from the 12+2 or 6+1 programs they've run in the past, free time from the old Refer a Friend program or free time from the old Bring a Friend Back program.

Annual badges are not being awarded since Freedom launched and it's unclear as to whether or not they ever will be again.

The character slot awarded for each year of subscription time appears to still be awarded.

As an example, my account has been active with only a lapse of 1 day due to an incorrect fraud alert on the charge since the game launched. My Game Account Details page shows my Paid Time as 7 years 0 months.

If you want to contact someone to verify the time, you will need to open a support ticket using /petition in-game (since you are a VIP you can do this), using the Ask A Question tab at the https://support.cityofheroes.com site, using the Live Help tab on that same site (only available from Noon to 5 PM Central time Monday through Thursday and Noon to 3:30 PM Central time Friday), or by sending an email to support@coh.com

The "X Year Veteran" badges are broken and twiddlings from people who went to the Pummit says they likely won't be fixed.



[EDIT: Derp. Somehow managed to totally skip over that sentence where you already said that, TJ. Herpa derpy.]

Quote:

Originally Posted by Dispari I don't know why Dink thinks she's not as sexy as Jay was. In 5 posts she's already upstaged his entire career.

8 Year Vet here, although I only have 7 Vet badges.

I would like to have these Veteran Badges continue to be rewarded. I know it is not a high priority issue but still it has been in the game since the start? (8 years is a long time to remember every change made over the years so if it wasn't a feature since the get go give me a break)

based on statements made by zwill in the previous thread about this, it is probably never gonna be fixed, and many people in the other thread supported removing the badges if they were gonna be perma broken

personally i think they should be removed too if they never plan on fixing them, i come up to my 6th year badge at the end of this month, and its already been stated they cannot do anything to award the badges manually either which makes petitioning for them pointless

edit: found the thread here which this was previously brought up in badges and gladiators section